STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Consumer Protection Inspector (Occupational Trades)

Recruitment #251120-0060AR-001

Introduction



WHAT WE CAN OFFER YOU:
POSITION HIGHLIGHTS:
THE ROLE: 
  • Inspects worksites in an occupational trades area (e.g. electrical, plumbing and piping, heating and cooling, electronic repair service) to ensure compliance with licensing laws and regulations;
  • Investigates assigned accidents and complaints concerning both quality of work and compliance with building codes and standard trade practices;
  • Gathers information and writes reports;
  • Provides information on licensing, laws, regulations and related topics to individuals or groups;
  • May testify at hearings and in court;
  • May assist in performing inspections in other regulated areas;
  • Performs related duties as required.


OUR MISSION:
The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to promote a fair and equitable marketplace and ensure safe products and services for Connecticut Consumers. The department is comprised of several divisions, each of which oversees different industries that it regulates:

The Drug Control Division works to protect the health and safety of Connecticut residents by regulating the distribution of all legal drugs, medical devices and cosmetics in Connecticut. It also oversees Connecticut licensing for pharmacies, pharmacists, controlled substance providers and laboratories, pharmacy technicians, and drug manufacturers and whole salers. The division also manages and regulates the Medical Marijuana Program and the Prescription Drug Monitoring Program (PDMP).

The Food and Standards Division regulates all persons and businesses that manufacture or sell food products in the state, and ensures that weighing and measuring devices in Connecticut are accurate. Staff also test motor fuel octane, investigate complaints about gasoline stations and heating fuel, and inspect restaurants, bakeries and grocery stores for cleanliness and safety.

The Investigations Division protects the public from unfair or deceptive business practices, fraud, and scams that affect the Connecticut marketplace, including those sometimes associated with home improvement and new home construction. The Division enforces CUTPA and helps to mediate disputes between buyers and sellers. This division is responsible for all legal action the agency is authorized to take.

The Gaming Division works to ensure the highest degree of integrity in the conduct of all forms of legalized gaming within the State of Connecticut and the federally recognized Tribal Nations within the State, by licensing or permitting all individuals and entities that are involved with legalized gaming and by monitoring and educating to ensure compliance with the gaming laws and the Tribal-State agreements.

The License Services Division processes more than 208,000 licenses each year. Staff also responds to questions about renewals, payments, and other processing issues related to licenses, permits and registrations.

The Liquor Control Division safeguards the health and safety of Connecticut citizens by regulating all persons and firms involved in distributing, selling, and dispensing alcoholic liquor in order to prevent sales to minors and intoxicated persons, maintain product integrity, and ensure that licensed premises are safe and sanitary.

The Occupational & Professional Licensing Division protects the public health, safety, and welfare of Connecticut citizens by assuring that only qualified, competent persons are licensed in the occupational trades and in several professional licensing categories. This division also
administers eighteen professional Boards, Councils and Commissions to review, establish and maintain educational training and examination standards and in several cases, to help implement and administer statutory and regulatory provisions.

Please watch the video below to see what it's like to be a State of CT employee! 

Selection Plan

FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources?  Visit our Applicant Toolkit for additional support throughout the recruitment process. 

BEFORE YOU APPLY: 

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Anamaria Giangarra at Anamaria.giangarra@ct.gov

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Consumer Protection this class is accountable for independently performing a full range of tasks in conducting inspections to assess compliance with relevant state and federal laws and regulations.

EXAMPLES OF DUTIES

  • Inspects worksites in an occupational trades area (e.g. electrical, plumbing and piping, heating and cooling, electronic repair service) to ensure compliance with licensing laws and regulations;
  • Investigates assigned accidents and complaints concerning both quality of work and compliance with building codes and standard trade practices;
  • Gathers information and writes reports;
  • Provides information on licensing, laws, regulations and related topics to individuals or groups;
  • May testify at hearings and in court;
  • May assist in performing inspections in other regulated areas;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • standard trade practices and system installations within trade area (e.g. electrical, plumbing and piping, heating and cooling, elevator installations and repair, electronic and fire protection systems
    • relevant state and federal laws, statutes and regulations;
    • inspection and investigation methods and techniques;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • analyze an installation for compliance with blueprints and building codes;
    • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in the electrical, plumbing and piping or heating and cooling trades at the level of unlimited journeyman OR as a television and radio service dealer or electronic technician licensee.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience working in the occupational trades specifically licensed with a Plumbing and Piping and/or Heating, Piping, and Cooling type at the level of unlimited contractor.
  • Licensed Building Code Enforcement Official.
  • Experience conducting inspections without supervision.
  • Experience conducting interviews, gathering evidence, and comprising inspection reports.
  • Experience working virtually via Zoom and Teams and conducting daily business with the use of Microsoft Outlook, Word, Excel and DocuSign.

SPECIAL REQUIREMENTS

  • Incumbents in this class must possess a current license at or above the level of unlimited journeyman in one of the appropriate trade areas OR be a current service dealer OR be a certified electronic technician.
  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

WORKING CONDITIONS

Incumbents in this class may be required to lift heavy objects such as cases of food, bags of flour or cartons of manufactured goods, exposed to moderately disagreeable conditions and required to work in tiring positions.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.