Introduction
The State of Connecticut, Department of Correction (DOC), is seeking dedicated professionals to join the Parole and Community Services Division as a Parole Officer 1. We currently have vacancies for Parole Officers for individuals with case management and/or community supervision experience.
Note: Incumbents in this class will gain knowledge of the total parole process necessary to perform successfully at the Parole Officer 2 level. Although the job functions may be similar in both the Parole Officer 1 and Parole Officer 2 classifications, an incumbent will not move to the Parole Officer 2 classification until he/she has demonstrated solid job content knowledge and the ability to perform the full range of tasks required at the Parole Officer 2 level, as determined through performance reviews. Incumbents must serve a minimum of one (1) year at the level of Parole Officer 1 prior to reclassification.
Position Highlights
- DOC's Parole & Community Services Division (P&CS) supervises and provides support services to offenders released to the community under the jurisdiction of the Commissioner of Correction and the Board of Pardons and Paroles.
- The Division is comprised of district offices located in Bridgeport, Hartford, New Haven, Norwich, and Waterbury. This also includes the following specialized units: Residential Services, Central Intake, Special Management, Mental Health, Fugitive Investigations, Women’s Re-Entry, Support Services, and Training and Staff Development Unit.
- P&CS continually strives to enhance public safety by providing offenders opportunities to successfully re-integrate into the community and be productive members of society.
- These are full-time positions, 40 hours per week, Monday-Friday. These will be on call positions.
- Location of hire will be determined based on agency need, in Bridgeport, Hartford, New Haven, Norwich, and Waterbury.
About Us
Our Mission: The Department of Correction shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safety and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders.
Selection Plan
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.
BEFORE YOU APPLY:
- In order to be considered for this job opening you must be a current State of Connecticut employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
- Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
QUESTIONS? WE’RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Nick Naples at Nicholas.Naples@ct.gov.
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Correction, Parole and Community Services and the Board of Pardons and Paroles this class is accountable for independently performing a full range of tasks in case management, inmate classification systems, counseling, investigation and enforcement activities for an assigned group of offenders.
EXAMPLES OF DUTIES
PAROLE AND COMMUNITY SERVICES:
- Performs tasks associated with community supervision, guidance and control of an assigned caseload of offenders;
- Conducts preliminary investigations and assists in coordinating and authorizing release of offenders;
- Reviews offender case files; conducts needs assessment and develops a plan for supervision;
- Coordinates development of a rehabilitation program for offenders;
- Makes appropriate referrals to community based programs for necessary treatment and evaluation and monitors offender progress while in treatment;
- Monitors offender progress through contacts with work supervisors, family members, law enforcement agencies, community based programs and educational institutions and recommends changes in program;
- Investigates violations of parole agreements or other performance difficulties;
- Processes violations;
- Performs difficult or hazardous investigations, makes arrests and transports offenders to correctional facilities;
- Utilizes computerized records system to maintain offenders complex case notes and comprehensive offender file;
- Prepares various reports;
- Coordinates and/or participates in remand to custody as necessary;
- Acts as liaison with facility staff, the Board of Pardons and Paroles, law enforcement agencies and the community to ensure continuity of services for offenders;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- relevant agency policies and procedures;
- criminal behavior;
- individual and group behavior;
- principles and techniques of interviewing;
- evidence-based practices;
- cultural competencies and ethical standards;
- counseling techniques;
- investigatory techniques; some knowledge of correctional practices;
- community resources;
- Skills
- interpersonal skills;
- oral and written communication skills;
- Ability to
- prepare clear and concise reports and case histories;
- learn and retain information;
- analyze facts and make decisions;
- perform arithmetical computations;
- organize time, set priorities and manage caseload tasks;
- utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of experience in case management or community supervision activities in parole, probation, rehabilitation counseling or social work in a correctional or community setting under the jurisdiction of the Department of Correction or the Criminal Justice System.
NOTE:
- Case management is interpreted as having an assigned caseload, performing the initial intake assessments, setting up treatment plans and monitoring client progress.
- Community supervision is interpreted as those community settings which provide services to offenders in settings such as Alternative Incarceration Centers. It does not refer to the general population.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in counseling, criminal justice, human services, psychology, sociology, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in counseling, criminal justice, human services, psychology, sociology, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
- Two (2) years as a Parole Officer Trainee may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
- A four-year college degree in counseling, criminal justice, human services, psychology, sociology, social work, or a closely related field.
- Experience and knowledge using graduated sanctions as well as evidence-based intervention techniques.
- Experience developing and coordinating case management plans/ offender accountability plans.
- Experience and training in the use of de-escalation and/or crisis management techniques
- Experience investigating allegations and producing investigatory reports.
- Experience with effective time management and organization.
- Experience developing resources and working collaboratively with community agencies.
SPECIAL REQUIREMENTS
- Incumbents in this class must possess and retain a valid Motor Vehicle operator license.
- Incumbents in this class must be able to obtain and maintain certification to carry and use weapons including firearms and chemical agents.
- Incumbents in this class must be able to obtain and maintain NCIC/COLLECT certification.
- Incumbents in this class may be required to successfully complete a formal training course in correctional work to develop the knowledge, skills and abilities to successfully perform the duties of the class.
- Incumbents in this class may be required to travel.
- Incumbents in this class may be required to speak a foreign language.
CHARACTER REQUIREMENTS
In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.
PHYSICAL REQUIREMENTS
- Incumbents in this class must have general good health, be free from any disease or injury, which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform the duties of the class.
- A comprehensive medical examination, including a controlled substance screening, will be required of all applicants upon a conditional offer of employment.
WORKING CONDITIONS
Incumbents in this class may be exposed to a considerable degree of danger of injury or assault by offenders or persons engaged in deviant behavior and from automobile or other accidents, communicable infectious diseases, disagreeable environmental conditions, confinement in a dangerous and volatile prison population and may be required to exert considerable physical effort such as working in tiring positions, lifting and restraining of offenders.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.