STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Mail Handler (37.5 Hour)

Recruitment #250516-5499TC-001

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Introduction


The State of Connecticut, Secretary of the State (SOTS) is currently seeking a reliable and detail-oriented Mail Handler to join our Management Support Services Division. If you enjoy organizing information, supporting operations, and providing timely service, we encourage you to apply! Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.

WHAT WE CAN OFFER YOU
  • Join a Forbes-recognized company! Connecticut is proud to be featured on America’s Best Employers by State and Best Employers for New Grads in 2024.
  • Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare.
  • Robust pension plan and supplemental retirement offerings to secure your financial future.
  • Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.
  • We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
  • A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options.
  • Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.
  • Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.
POSITION HIGHLIGHTS
  • Full-Time, 37.5 hours per week
  • Monday through Friday
  • Location: Hartford, CT
THIS JOB IS FOR YOU IF
  • You’re dependable and self-directed with a track record of reliability and punctuality, able to manage routine tasks independently.
  • You’re organized, efficient, and detail-oriented, able to adapt during busy seasons or when routes or processes change. 
  • You’re comfortable using or learning automated mail equipment. 
  • You handle confidential information with discretion and a high level of professionalism.
  • You take pride in supporting smooth office operations and service delivery.
  • You have a collaborative mindset and are willing to pitch in and help others during busy periods.
  • You want to do work that matters and want to build a better Connecticut with the Office of the Secretary of the State.
DISCOVER THE OPPORTUNITY TO
  • Sort, distribute, and route incoming and interoffice mail;
  • Pick up and deliver mail using a state vehicle; 
  • Operate mail equipment, including postage meters, inserters, and weight scales;
  • Weigh, stamp, and prepare outgoing mail, including metered, insured, certified, and registered items.
  • Maintain delivery and postage records;
  • Provide postal service assistance to customers and internal teams.
ABOUT US
Through the dedication of knowledgeable staff and advanced technology, the Office of the Secretary of the State works as a team to provide a wide range of services for the people and businesses of Connecticut. We are a repository of records for the State and provide important information and resources regarding business and commercial filings, elections, and authentication as prescribed by the constitution, and federal and state laws. We seek to bolster business development opportunities, and foster a more inclusive political process by educating, informing and engaging communities in youth and civic preparation.

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. 

BEFORE YOU APPLY
  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing Emily.Kennedy@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. 
AFTER YOU APPLY
  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
  • The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. 
CONNECT WITH US
  • Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. 
  • If you have any questions about this recruitment, please contact Emily Kennedy at Emily.Kennedy@ct.gov.  
  • Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of tasks in the receipt, processing, and distribution of mail.

EXAMPLES OF DUTIES

  • Sorts, distributes, and routes incoming and interoffice mail; 
  • Operates automatic postage application equipment, mail inserters, and weight scales; 
  • Weighs and stamps postaged, franked, or metered mail; 
  • Drives state vehicles in the delivery of United States and interagency mail; 
  • Picks up and delivers mail at United States Post Offices; 
  • Signs for insured, certified, registered, and special delivery mail; 
  • Updates and maintains records; 
  • Schedules vehicle maintenance; 
  • Provides postal service assistance to customers; 
  • May maintain daily cash records; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of U.S. Postal Service regulations, rates, and classes of mail; 
  • Skills
    • oral and written communication skills; 
    • interpersonal skills; 
  • Ability to
    • follow oral and written instructions; 
    • perform basic arithmetic computations; 
    • utilize computer software; 
    • operate computerized and mechanical postal processing equipment; 
  • Mechanical ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

One (1) year of experience in a mail service or postal operation involving the operation and maintenance of mail service equipment.

PREFERRED QUALIFICATIONS

  • Experience operating automated mail equipment such as postage meters, mail inserters, or folding machines.
  • Experience using barcode scanners and mail-tracking software to log, track, and verify incoming and outgoing mail.
  • Experience providing responsive customer service, including experience explaining procedures, speaking clearly, or resolving mail-related issues.
  • Experience collaborating in a team setting to complete shared operational tasks such as daily mail routes, sorting assignments, or bulk mailing projects.
  • Experience with Microsoft Outlook, Word, and Excel to send and respond to emails, draft documents, and log information in spreadsheets.
  • Experience reading and processing written materials in the English language such as deciphering hand-written addresses and matching mail to recipient directories.
  • Experience prioritizing tasks and meeting deadlines in a fast-paced or time-sensitive work environment.
  • Possession of a valid motor vehicle operator’s license with no limitations for operating a motor vehicle.

SPECIAL REQUIREMENTS

Incumbents in this class may be required by the appointing authority to possess appropriate current licenses, permits and/or certifications.

PHYSICAL REQUIREMENTS

  • Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
  • A physical examination may be required.

WORKING CONDITIONS

Incumbents in this class may be required to lift moderate to heavy weight.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and does not discriminate based on race, religion, disability, age, ethnicity, national origin, sex, gender, LGBTQ identification, family status, or military status. Women, people of color, veterans, persons with disabilities and other members of traditionally underrepresented communities are strongly encouraged to apply.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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