STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Labor Department Adjudications Specialist

Hybrid

Recruitment #240903-5242SH-001

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Introduction



Are you looking for a new opportunity where you can truly make an impact? If so, we invite you to read more about this opportunity to become a full-time Labor Department Adjudications Specialist!

At the State of Connecticut, Department of Labor (DOL) -  we are currently recruiting qualified applicants to join our team to fill one full-time 1st shift job opportunity as a Labor Department Adjudications Specialist. This role will be a part of our Central Office Adjudications unit.

What We Can Offer You:
Position Highlights 
  • Hybrid: Potential for telework
  • Full Time: 40 hours per week
  • Schedule: Monday - Friday
It is the mission of the Connecticut Department of Labor’s Adjudications offices to resolve nonmonetary unemployment issues in an impartial, timely and efficient manner through intake and application of the unemployment law. The Adjudication Specialists are responsible for production and delivery of timely and legally compliant decisions for unemployment insurance benefits in order to ensure due process at the Administrator’s level for both the employer and the claimant.

Adjudicators conduct hearings in person, via telephone, or by mail in order to obtain information from claimants and employer representatives regarding the claimant’s employment status; review and analyze findings; evaluate the information; state findings of fact and write decisions and reasoning through application and interpretation of unemployment law, including state statutes, regulations and precedent case law; authorize payment of valid claims or notify claimants of denied claims; review procedures and rights and eligibility requirements with claimants when necessary.

About Us:
The Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in an ever-changing environment, we assist workers and employers to become competitive in the global economy.  We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them.  We ensure the supply of high-quality integrated services that serve the needs of our customers.  

We encourage you to continue your career with us and the rest of the DOL team!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

Read through this helpful link to prepare for your interview.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Labor this class is accountable for performing the most complex tasks in the rendering of non-monetary determinations of eligibility for unemployment insurance or in investigating and recommending determinations of complaints under the jurisdiction of the agency.

EXAMPLES OF DUTIES

  • Conducts hearings in person and via teleconferencing to determine eligibility for unemployment insurance in accordance with regulations and statutes;
  • Elicits relevant data from one or more interested parties which include claimants, employers, attorneys, public officials and professional employer representatives;
  • Ensures all due process rights are afforded to parties to hearing;
  • Determines pertinent facts in case through testimony of parties and presentation of relevant evidentiary submissions;
  • Researches and analyzes unemployment insurance statutes and regulations, precedent decisions of Employment Security Board of Review, court decisions and labor and employment laws relevant to issues being adjudicated;
  • Applies appropriate statutes, regulations, precedent decisions and/or case law to facts of case in order to reach logical and legally sound eligibility decisions; 
  • Writes and issues an eligibility determination based upon findings of hearings process;
  • Adjudicates claimant compliance with continuing eligibility requirements;
  • Conducts hearings or fact finding to develop facts underlying cases of possible fraud;
  • Advises claimants of rights with regard to appeal and provides general assistance in filing of an appeal;
  • Represents Administrator in Appeals Division proceedings;
  • May conduct hearings and make or participate in rendering of master decisions involving a number of similarly situated individuals;
  • May provide training and/or advice to employees of lower grade in regard to issues, issue recognition, laws, regulations and precedent decisions;
  • May perform all job center basic services as required;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of relevant state and federal unemployment insurance and labor laws, statutes, regulations, precedents;
  • Knowledge of
    • job service, unemployment insurance, employment and training functions, and CTFMLA policies and procedures;
    • employment problems and practices;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Analytical skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year as a Labor Department Associate Community Services Representative performing basic fact-finding examination in unemployment insurance.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

  • Experience in Unemployment Insurance (UI) processes including the State Information Data Exchange System (SIDES), initial claims, Appeals, Benefit Payment Control, Merit Rating, monetary and non-monetary determinations etc
  • Experience in Adjudications Re-Employ
  • Experience researching, interpreting, and consulting on CT UI laws and regulations
  • Experience providing customer service and information to the public, including those who may be dissatisfied or frustrated, in a patient, respectful and professional manner
  • Experience navigating through the ReEmploy CT platform and using a variety of software programs, including Microsoft Outlook, Word, Excel, and Teams
  • Experience working independently using initiative and problem-solving skills to complete tasks on time with minimal supervision

SPECIAL REQUIREMENTS

Incumbents in this class may be required to speak a foreign language.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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