Developmental Services Resource Compliance Coordinator (37.5 Hour


Recruitment #240402-1608EG-001


The State of Connecticut, Department of Developmental Services (DDS) - South Region - has two (2) full-time, first (1st) shift job opportunities for a Developmental Services Resource Compliance Coordinator, located in Norwich & Wallingford, CT.

Position Highlights:
  • Full-time, 37.5 hours per week
  • First (1st) shift
  • Monday - Friday
  • 8:00 a.m. - 4:00 p.m.
  • Work schedule flexibility is required in order to meet the demands of the job
About Us:
DDS partners with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

What’s In It For You:
  • To work for a Forbes top company: ‘ForbesState of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
  • A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offerings.
  • Paid time off - including 13 paid holidays per calendar year.
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.
Discover the opportunity to: 
  • Engage in a rewarding career
  • Assist our employees so they can achieve success
  • Make a difference in the public sector
  • Work together in a collaborative team environment

Selection Plan

For Assistance in Applying:

Please read or watch our Applicant Tips on How to Apply!

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Read through this helpful link to prepare for your interview.

Contact Information:

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Tommy Wilson, EEO Specialist 1 at (860) 418-6148 or

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.

Should you have any questions pertaining to this recruitment, please contact Christopher Lavallee at


In the Department of Developmental Services this class is accountable for conducting quality review, licensing and contractual adherence training and inspection visits at Community Living Arrangements, Supportive Living, Day Services, Community Companion Homes and other facilities operated by private providers to ensure quality of care to consumers.


  • Performs activities to ensure private providers, the resource, adhere to the terms and conditions of the contract and state licensing requirements, entered into with the Department as it relates to quality of consumer care;
  • Prepares for an announced or unannounced on-site inspection by reviewing any previous licensing citations, neglect and abuse and other critical incidents;
  • Utilizes a survey questionnaire for a structured inspection;
  • Tours the facility to inspect for fire code compliance, safety precautions and compliance, cleanliness, appropriate individual bedroom set-up, bathrooms, adequate storage areas and inspects the first aid supplies and OSHA kit;
  • Reviews the fire drill book for an evacuation plan, Level of Need and Individual Plans, emergency relocation plans and other required safety documents;
  • Observes consumers and interviews one resident to assess if the individual has well-being and happiness;
  • Reviews the interviewed resident's program plans for individualized programs, social interaction, medical plans and determines if the program is appropriate;
  • Provides program recommendations as needed;
  • Reviews the individual's medical file for doctor's orders, prescribed medications taken as directed and medical visits are provided;
  • Reviews individual personal finance record and ensures cash on hand is accounted;
  • Interviews select staff to test their knowledge of policy, procedures and the specifics of the individual's program;
  • Provides on-site instruction for pre-licensees and post licensees, improvement initiatives or corrective action;
  • Takes appropriate action if an immediate jeopardy is identified;
  • Gives feedback to the facility manager during the quality review, documents findings on the survey questionnaire and completes the report and enters it into the quality review database;
  • May assist with the removal and placement of individuals due to neglect and abuse;
  • Performs related duties as required.


  • Knowledge of
    • modern methods of care, treatment and education of individuals with  an intellectual disability living in various community settings;
    • education or instructional techniques;
    • agency policy and procedures;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • interpret and apply relevant state and federal laws, statutes and regulations;
    • apply agency policy and procedures;
    • perform inspections and individual review;
    • utilize computer software.


Four (4) years of experience in the care, monitoring and individual life planning or directly providing support services to individuals with an intellectual disability.


  • An Associate’s degree or sixty (60) credit hours of college education may substitute for (1) year of the General Experience.
  • A Bachelor’s Degree may substitute for two (2) years of the General Experience.


  • Two (2) years of experience providing oversight of licensing reviews and plans of correction for one or more CLA programs.
  • Two (2) years of experience providing oversight of quality service reviews and plans of correction.
  • Experience with DDS’ abuse and neglect reporting requirements, investigations, and ability to identify signs of potential abuse or neglect.
  • Experience with the oversight of staffing ratios as described in LON assessments and Individual Plans.
  • Experience utilizing URR process in relation to staffing ratios.
  • Experience communicating assessment findings to provider administrative staff and ensure required corrective action has been completed.
  • Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood.
  • Experience working with Microsoft Office applications.
  • Experience working independently and as part of a team.


  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.