Information Technology Analyst 2 (40 Hour/Hybrid)
Recruitment #231124-7604FR-001
| Location |
Hartford, CT
|
|---|---|
| Date Opened | 12/6/2023 12:00:00 AM |
| Salary | $105,606 - $131,567/year |
| Job Type | Open to the Public |
| Close Date | 12/20/2023 11:59:00 PM |

Are you a team-oriented Application Developer or IT Analyst who's ready to join state service?
The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), is currently accepting applications for an Application Developer position (Information Technology Analyst 2) to join the team in service of the Workers' Compensation Commission (WCC).
This is a multi-faceted and highly collaborative IT role where no two days are the same. If you're up for the challenge, we invite you to apply!
BENEFITS AND BALANCE AT THE STATE OF CONNECTICUT
The State of Connecticut Ranked One of the Best Employers of 2023 by 'Forbes'. This national recognition comes from offering job growth, competitive benefits and flexible scheduling for our employees!
What we can offer you:
State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
POSITION HIGHLIGHTS
YOUR ROLE
This position is assigned to support our Workers' Compensation Commission.
The Application Developer in this Information Technology Analyst 2 role at the WCC will:
We have a diverse shop of technologies, including Visual Basic, PowerBuilder, Sybase, SQL Server, and soon MS Power Platform. This position will be focused on the agency's technology modernization efforts with a special focus on implementations to enable the agency to be more digital and to create public-facing applications.
The successful candidate for this position will be expected to cross train with other Applications Developers and eventually be able to competently support the applications for which we have the source code. Initial projects will address the need to make more agency processes available online and will leverage newer low-code cloud-based solutions such as Microsoft Power Platform or Salesforce. Know that your efforts working in this team will indirectly or directly impact the lives of Connecticut residents in a positive way.
More details can be found in the class specification.

ABOUT US
The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS).
The Workers' Compensation Commission (WCC) administers the workers' compensation laws of the State of Connecticut with the ultimate goal of ensuring that workers injured on the job receive prompt payment of wage loss benefits and appropriate medical treatment. To this end, the Commission approves voluntary agreements, adjudicates disputes, issues findings and awards, hears and rules on appeals, and closes out pending cases through full and final stipulated agreements.
Learn more about working for DAS BITS here:
State of CT - Bureau of Information Technology Solutions from DAS BITS on Vimeo.
This is a non-competitive recruitment, open to the public.
TO APPLY
FOR ASSISTANCE IN APPLYING
WHAT TO EXPECT AFTER YOU APPLY
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam.
At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
Other Notes:
CONTACT INFORMATION
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
Should you have any questions about the position, please contact Samantha Rivera, Human Resources Specialist – Talent Solutions at Samantha.Rivera@CT.Gov
Stay connected with the State of Connecticut on LinkedIn
For All Functional Areas: Acts as liaison to hardware and/or software vendors, system developers, programmers and user community; evaluates and recommends products; participates in Request for Proposal (RFP) process; assists in estimating cost for annual budget; identifies and implements opportunities for cost savings; conducts system performance analysis, tuning and storage management; assists staff and customers in use of computer systems and software packages; trains operators, IT staff and end users on new procedures; participates in recovery activities; participates in the evaluation of new, related technologies; analyzes requirements and designs systems; participates in or coordinates project planning sessions with customers, analysts and team members to analyze requirements and provide design recommendations for moderately complex systems; provides technical consultation on moderately complex issues regarding the usage of the infrastructure, integration of applications systems into the infrastructure, etc.; participates in system integration testing of operating system, system utilities, hardware upgrades as well as new software and hardware technologies; works with project team to define and design scope for each project; plans, coordinates and schedules assigned projects; coordinates resources for project; ensures timely completion of all phases of project; evaluates and recommends vendors; performs related duties as required.
Systems Programming: Provides second or third level support for network connectivity, or related network issues for the user community; diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities; coordinates the installation and maintenance of network components; analyzes network activity; analyzes capacity planning and facilities bandwidth requirements and system interdependencies; manage, maintains and contributes to network system documentation; develops back-up procedures for LAN servers; analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement; recommends hardware and software purchases in support of remote access; configures and certifies wiring; participates in projects which calls for troubleshooting, installing, implementing, administering, and maintaining network systems; assigns file access controls, encryption keys and other security attributes; maintains host and/or front end processor communications software; provides support to customers experiencing problems with hardware, operating systems and related utilities in servers; assists in installation and maintenance of performance monitors, schedulers, program management systems and utilities, report generators and compilers; configures and installs application packages; coordinates and/or performs installation and configures operating systems, new software releases, system upgrades and patches in support of hardware products; coordinates backups and file management with operations staff; proactively tunes operating systems and system components to avoid performance problems; writes utilities for system management, reporting, file clean up and auditing; provides and maintains documentation and manuals necessary at operational level; responsible for standards and design of physical data storage, maintenance, access and security administration; performs functions associated with vulnerability and security risk assessments; perform functions in support of investigative and forensics activity; performs related duties as required.
Software Development: Recommends and creates action plans for system development and/or integration; responsible for standards and design of physical data storage, maintenance, access and security administration; writes utilities for system management, reporting, file clean up and auditing; configures and installs application packages; develops and maintains documentation and manuals necessary at customer level; prepares time and cost estimates and initiates purchase requests for multiple projects; creates test files and performs system testing across multiple packages and systems; writes and programs system specifications; defines work and/or data flow; designs screens, forms and reports; defines data elements; prepares source code; designs and develops tables and relationships; arranges necessary hardware and software availability for assigned projects; may be responsible for design, development and implementation of new system interfaces for applications on multiple platforms from mid-range computers to client server and Internet based environments; analyzes assigned specifications, codes, tests and implements software solution, utilizing appropriate software engineering processes; debugs and/or corrects errors; maintains integrity of software; maintains and enhances existing programs; writes utilities for system management, reporting, file clean up and auditing; designs and develops routine to moderately complex applications; responsible for all phases of systems development life cycle; develops strategies for data acquisitions, archive recovery, security and implementation of routine to moderately complex applications; defines and develops the project scope of multiple projects; constructs operational Database Management System (DBMS) and data stores that enable informational, analytical management inquiry; performs backup and recovery on database management systems; configures database parameters, and prototypes designs; provides basic database support and troubleshooting; responsible for standards and design of physical data storage, maintenance, access and security administration; performs related duties as required.
1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.