Connecticut Careers Trainee (Eligibility Services Worker)


Recruitment #230915-1992SH-001


Do you have experience providing outstanding customer relations while dealing with difficult situations? Are you looking for an exciting trainee opportunity where you will be able to learn on the job? If this sound like you, we invite you to check out this exciting opportunity to join our team!

At the State of Connecticut, Department of Children and Families (DCF), we are seeking to fill one (1) Connecticut Careers Trainee position with a target class of Eligibility Services Worker. This role will be based in our Central Office, Revenue Enhancement Division.   

What We Have To Offer!
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • Industry leading health benefits, including medical and dental coverage
  • Comprehensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • Outstanding work-life balance
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information
Your role as a CCT
As a CCT you will be trained to fulfill the functions of an Eligibility Services Worker.  An Eligibility Services Worker is responsible for evaluating and determining IV-E eligibility for all youth entering out-of-home care and performing annual re-determinations. As part of a team, you will be performing essential functions related to determining IV-E eligibility of youth involved with DCF that may result in claiming federal reimbursement under Title IV-E of the Social Security Act.  A high level of attention to detail and accuracy is required to review and access financial and biographical information, while compiling necessary documentation from various resources. 

Our Ideal Candidate Will
  • Have excellent verbal, written and interpersonal skills
  • Be able to work independently and as part of a team
  • Have strong research and analytical skills
  • Have the ability to critically review work
  • Ability to organize workflow to meet challenging deadlines
  • Ability to understand and apply federal and state guidelines and statutes
Position Highlights 
  • Located at out Central Office, Revenue Enhancement Division, 505 Hudson Street, Hartford, CT
  • Full-time, 40 hours per week
  • Monday - Friday with flexible hours
Salary Information 
  • First Year of Training
    • Bachelor's degree and/or qualifying experience: $51,072/year
    • Master's degree: $52,920/year
  • Second year of training  
    • General rate: $58,442/year
  • Eligibility for promotion to the target class Eligibility Services Worker (Salary plan SH Grade 19, $61,960/year) is earned upon successful completion of the training program.
Who We Are
At DCF, we are partnering with communities and empowering families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter.  We are composed of a Central Office, 14 area offices, and 2 residential facilities, and the Wilderness School.

We hope you take this opportunity to join our team and make a difference!

Selection Plan

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Contact Information:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


  • In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions;
  • Performs a variety of increasingly difficult duties as skills are acquired during course of training period;
  • Performs related duties as required.


  • Oral and written communication skills; 
  • Ability to
    • acquire knowledge and skills required for the target classification;
    • understand, evaluate and solve problems by exercising judgement and logic;
    • read, interpret and understand written material;
    • perform basic arithmetical computations;
    • interpret charts, graphs and tables;
    • learn and reason;
    • establish and maintain cooperative relations with superiors, associates and general public;
    • utilize computer software.


Candidates must be able to meet the experience and training requirements of the designated job class at the completion of the development program.


Preference will be given to applicants with the following experience and training:
  • Bachelor's degree in social work, applied sociology, social and/or human services
  • Experience working in a social services or customer service organization
  • Experience using large database systems, Microsoft Excel, Word, Outlook to include creating worksheets, tables, tracking, flagging, ticklers, reporting
  • Experience working in a multifaceted and high-volume organization



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.