Associate Professional Counselor (40 Hour)


Recruitment #230911-4249FP-001


Are you motivated to make a difference in the lives of the clients you work with?
If so, we encourage you to apply now!

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified and experienced Associate Professional Counselor to join our team! 

  • Work Schedule: Full-Time (40 Hours), Monday - Friday, Second Shift (4:00 P.M. - 12:30 A.M.), Every other weekend and holidays as scheduled
  • Facility: Southeastern Mental Health Authority (SMHA)
  • Program: Crisis Intervention Team (CIT) embedded within local and State law enforcement agencies (Norwich and surrounds areas)
  • Location: 401 West Thames Street, Norwich, CT
  • PCN: 77138


  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
  • Comprehensive benefits plan that includes industry leading health benefits with medical and dental coverage
  • Extensive pension plan and supplemental retirement offerings; 
  • Retirement healthcare offerings; 
  • Accrued vacation, personal and sick leave; 
  • 13 paid holidays per calendar year; 
  • Professional growth and development opportunities; and
  • Outstanding work-life balance!
Please Note: As a loan forgiveness organization, you may be able to qualify for one or more State or Federal loan forgiveness programs.
      • Collaborate with local law enforcement providing crisis assessments and/or interventions with high risk clients;
      • Provide follow-up contact to ensure that individuals sent to local hospital emergency departments have access to aftercare;
      • Write Emergency Certificates for individuals presenting with imminent risk of self-harm, threatening harm to others, and/or grave disability;
      • Ensure assessment and intervention at hospital emergency departments; 
      • Collaborate with the Mobile Outreach Team (MOT) and act as a liaison to local law enforcement agencies;
      • Educate law enforcements personnel on behavioral health problems, homelessness, and high- risk/high-needs of clientele served; and
      • Collaborate with local behavioral health, law enforcement, and criminal justice systems.

      DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

      SMHA is a community mental health agency operated by the State of Connecticut, DMHAS. Its primary goal is to provide high quality behavioral health services to those in our community with mental health and substance use disorders who are 18 years or older and reside in New London County and its surrounding towns. Services, which include case management, outpatient behavioral health, crisis intervention, respite care, and forensic services, are recovery oriented and offered in a trauma informed and culturally sensitive manner.  We support individuals to identify and achieve their own goals in recovery, fostering independence, dignity, and ability.

      CIT provides training to the police in the best practices for responding to calls involving people with mental illness. CIT training has resulted in fewer injuries to officers and the people in crisis, reduced use of force by the police, fewer involuntary commitments, and reduced officers’ time off patrol.  Along with training, SMHA social workers accompany local police from six police departments, including Norwich, New London, and Troop E State Troopers. They assist officers to de-escalate conflicts and crises involving people with mental illness and provide follow up to ensure people have access to needed services.  This program has been a success for several years in the Norwich/New London area, benefiting both the community and the individuals in crisis. 

      Watch the video below to learn more about becoming a State of CT employee!


      Selection Plan

      Please visit our 'Applicant Tips on How to Apply' page.

      To Apply:
      • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
      • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
      • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
      • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
      • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
      Important Next Step Information for After You Apply:
      • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
      • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
      • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
      • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
      • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
      • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
      Connect With Us:
      • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
      • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Nicole Frascatore via email at


      In a state agency behavioral health program as part of a multi-disciplinary team at one or more locations this class is accountable for skilled clinical counseling treatment and leadership services involving complex case assignments.


      • Independently provides highly skilled direct professional counseling treatment services to clients with complex emotional, behavioral or interpersonal problems through comprehensive clinical assessments and provision of individual, family and group treatment; 
      • Provides individual field work instruction and/or clinical supervision which includes instruction in use of comprehensive psychosocial assessments, case management, needs assessment and supportive counseling; 
      • Develops and maintains comprehensive treatment and/or rehabilitation plans including measurable treatment objectives; 
      • Initiates consultation and collaboration with other mental health providers to improve delivery of current services and/or identify unmet needs within current service system; 
      • Assists in resolution of administrative, personnel and clinical issues in program; 
      • Develops data for statistical and planning systems and/or research and publication; 
      • Prepares administrative reports and suggests operational policies and procedures; 
      • Oversees development and/or implementation of individual client treatment plans; 
      • May be assigned administrative oversight of research projects; 
      • May provide expert testimony to courts; 
      • May represent program in liaison relationships with other community agencies and resources; 
      • May chair or serve on unit committees that develop services for clients; 
      • Performs related duties as required.


      • Considerable knowledge of
        • and ability to instruct others on principles, methodology, casework and techniques of counseling, interviewing and psychosocial assessment; 
        • family and interpersonal relationship dynamics; 
      • Knowledge of
        • statutes, regulations and standards relating to mental health services; 
        • state law governing licensed professional counselor practice standards; 
      • Considerable
        • interpersonal skills; 
        • oral and written communication skills; 
      • Ability to
        • integrate theory and case material in assessing and devising comprehensive treatment plans for difficult and/or complex case assignments; 
        • lead task groups including but not limited to treatment teams.


      One (1) year of experience as a licensed professional counselor with some experience working in a behavioral health facility or in a juvenile justice setting.


      • Experience providing short term therapy and case management to individuals and families.
      • Experience working with individuals with addiction issues.
      • Experience completing comprehensive psychosocial assessments and level of care assessments.
      • Experience making referrals to local resources.


      • Incumbents in this class must possess and retain a license to practice professional counselor work pursuant to Sec. 20-195 (a-f) of the Connecticut General Statutes.
      • Incumbents in this class may be required to have knowledge of sign language and communication ability with the deaf and hearing impaired in certain designated positions.
      • Incumbents in this class may be required to have ability in Spanish oral and written communication in certain designated positions.
      • Incumbents in this class may be required to travel.


      Incumbents in this class may be exposed to some risk of injury from assaultive and/or abusive clients.



      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


      As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.