Director of Electronic Health Record Ambulatory Applications

BH Director Of Program Management Services (Hybrid)

Recruitment #230531-5639MP-002


Are you ready to be a part of something bigger in healthcare?
Looking for an exciting opportunity to make a real impact in Behavioral Health?
If so, we have a role for you!

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual to join our team as our Director of Electronic Health Record Ambulatory Applications (PCN 138519). This position will  work within the Office of the Commissioner and will be a part of our Health Information Technology (HIT) Division. Find out more information on this great opportunity below!

  • Work Schedule: Monday - Friday
  • Work Hours: Full-time, 40 hours per week
  • Work Shift: First shift, 8:00 a.m. - 4:30 p.m.
  • Location: 410 Capitol Avenue, Hartford, CT
These positions are eligible for partial telecommuting and flexible scheduling dependent upon program need.  Limited out-of-state traveling required.

State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
  • Industry leading health benefits with medical and dental coverage
  • Generous paid time off, include 13 paid holidays per calendar year
  • Extensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • As a loan forgiveness organization, you may be able to qualify for one or more State or Federal loan forgiveness programs
  • A healthy work/life balance!
You'd be able to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

  • Managing the EHR Ambulatory Applicantions team
  • Overseeing the ambulatory applications of the EHR including Ambulatory, My Chart, Care Everywhere, Research, Haiku and Canto
  • Implementing, developing, and maintaining assigned applications
  • Supporting new and existing application modules, operating systems and software
  • Supporting the state operated DMHAS facilities that provide ambulatory services.

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

Selection Plan

Please visit our 'Applicant Tips on How to Apply' page.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at, 860-924-7053.


In the Department of Mental Health and Addiction Services this class is accountable for directing the development, implementation and monitoring of statewide behavioral health systems.


  • Directs staff and operations of statewide state-operated and contracted behavioral health care services;
  • Provides technical and/or administrative oversight of program management activities of departmental regional offices and facilities;
  • Oversees and participates in development, analysis, planning, implementation, evaluation and coordination of department policies, actions and programs as they relate to purchase of services;
  • Oversees fiscal management of all grants and contracts and audit compliance by grantees;
  • Implements and manages direct program initiatives as required;
  • Coordinates licensing and Certificate of Need activities with Department of Public Health and Office of Health Care Access;
  • Maintains relationships with state human service and development agencies;
  • Develops management systems controls to oversee community service providers statewide;
  • Oversees and participates in designing and administering consultant contracts;
  • Drafts regulations and legislation;
  • Works with other department divisions in preparation and coordination of department budget;
  • Responds to data and analyses requests;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May represent Commissioner or department before various boards and commissions;
  • Performs related duties as required.


  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
    • behavioral health service delivery systems;
    • behavioral health program objectives;
    • managed care systems;
    • basic planning methodologies;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Considerable ability to
    • negotiate, mediate and resolve conflicts;
    • collaborate with state, community and agency representatives. 


Nine (9) years of professional experience in the development and/or administration of behavioral health programs.


Two (2) years of the General Experience must have been at a managerial level with responsibility for fiscal and administrative management of behavioral health care services or programs on a system wide basis.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master’s degree in public or health care administration, business administration with specialization in health services or hospital administration, social work or in a related health care discipline may be substituted for one (1) additional year of the General Experience.


  • Master's degree in clinical discipline or public, business, or healthcare administration.
  • Experience in leadership in an inpatient or outpatient behavioral health setting.
  • Experience in project management.
  • Experience working in a large multi-disciplinary team.
  • Experience using an electronic health record.
  • Experience using Microsoft Office applications.


  • Incumbents in this class may be required to possess and retain a current license in one of the following areas: clinical social work, marital and family therapy, professional counseling, clinical psychology or registered nurse.
  • Incumbents in this class may be required to travel.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.