ADA Specialist

Human Resources Specialist

Recruitment #230517-0912MP-001


Are you a dedicated and hardworking professional equipped with a variety of people, analytical, and technical skills? 
Is communication one of your strengths? 
If you enjoy helping others, this opportunity could be a great fit for you! 

At the State of Connecticut, we are committed to employing those who want to make an impact by serving the public through meaningful work and who are looking for limitless opportunities to grow. We are also invested in supporting the health and well being of our employees. To support our workforce, the Department of Administrative Services (DAS),  has exciting opportunities for the title of ADA Specialist (Human Resources Specialist) to be part of a service delivery team of whose primary function will be to handle disability accommodation requests and facilitate the interactive process in alignment with the Americans with Disabilities Act (ADA). This role will report directly to the ADA Manager (Principal Human Resources Specialist). 
We Can Offer You:
  • Flexible & hybrid telework schedules 
  • Industry leading health benefits, including medical and dental coverage
  • Find out more about the benefits of being a Manager here!
  • Competitive starting salary and structure 
  • Extensive pension plan and supplemental retirement offerings
  • Paid time off- including 13 holidays per calendar year
  • Professional growth and development opportunities
  • Culture that encourages work-life balance 
  • Work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
As an ADA Specialist, you will partner with other members of the HR team on complex cases, especially where ADA intersects with other laws such as the Family and Medical Leave Act (FMLA) or workers’ compensation.  Your team will provide guidance and excellent customer service to employees and managers on understanding their rights and responsibilities within the accommodation process. 
Additional duties include: 
  • Handling intake of accommodation requests, sending required notices, forms, and letters, as well as determining employee eligibility. 
  • Coordinating with agency HR Business Partners to evaluate the need for potential accommodations.
  • Providing support for all employee ADA needs to include open communication with employees, supervisors, and agency HR personnel.
  • Advise managers and employees on the interaction of the various leave entitlements and the ADA.
  • Interpreting, administering, and maintaining compliance with federal and state laws and regulations, human resources policies and procedures and collective bargaining unit agreements.
  • Communicating with agency human resources partners, bargaining unit representatives and other partners to ensure cooperative relationships.
  • Analyzing and resolving problem situations and take or recommend appropriate action in collaboration with supervisor.
To be successful in this role, you should possess the ability to manage a caseload of ADA accommodation requests and coordinate the interactive process with efficiency and demonstrated best practice.  You should be able to effectively interact with people at all levels and possess excellent interpersonal, written, and verbal communication skills.

Position Highlights:
  • Full-time, 40 hours per week
  • Monday through Friday schedule
  • First shift
  • Hybrid role, alternating between in-office and telecommuting
  • Our office with modern amenities is centrally located in Hartford, CT (450 Columbus Blvd) with easy access to all major highways
It is the DAS mission to provide efficient and effective administrative services to state agencies, departments, and other governmental entities. DAS leads procurement, information technology, human resources, and other administrative functions. As a DAS Center of Excellence, the Benefits and Leaves Division has an administrative focus of employee leaves and retirements.

Please watch the video below to hear our employees share what its like to work for the State of CT, including career opportunities, the recruitment and selection process, and the important mission of serving the state and its citizens. 

Selection Plan

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

  • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
Important Next Step Information for After You Apply:
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Connect With Us:
If you have any questions pertaining to this recruitment please contact Jasmyn Raymond at and reference the recruitment number.


In the Department of Administrative Services (DAS) this class is accountable for independently performing a full range of professional human resources duties within a specialized service delivery team or a unit with statewide impact.


  • Proposes, formulates and implements program policies and operational procedures;
  • Screens, refers and recommends candidates for employment;
  • Interprets, administers and ensures compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
  • Processes human resource records and transactions;
  • Develops new job classifications and new job classification series and uses job evaluation systems and methodologies to evaluate jobs and set salaries;
  • Communicates with agency human resources partners, bargaining unit representatives and other stakeholders to ensure cooperative relationships;
  • Implements and may assist in developing training programs;
  • Advises administrative officials, managers and supervisors regarding program policy and guidelines;
  • Develops materials for recruitment programs;
  • Collaborates with administrative officials in strategic planning to ensure alignment of activities with organizational goals and strategies;
  • Monitors and makes recommendations for emerging program needs;
  • Maintains human resources information systems;
  • Processes workers' compensation claims;
  • Provides assistance to employees in areas such as leaves (e.g., family, medical, military), and tuition reimbursement;
  • Conducts audits of agency transactions to ensure business rules are followed;
  • Analyzes and resolves problem situations and takes or recommends appropriate action;
  • Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies;
  • Prepares or directs preparation of reports, manuals and correspondence;
  • Interprets and ensures adherence to collective bargaining agreements;
  • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
  • Ensures all records, files and folders are maintained, updated and digitized, where applicable;
  • May serve on human resources project teams involving the conduct of best practice research and the development and implementation of new systems, training initiatives and other projects with statewide impact;
  • Performs related duties as required.


  • Knowledge of
    • relevant state and federal laws, statutes, regulations, policies and procedures;
    • human resources management;
    • employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation and labor relations;
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
    • conflict resolution skills;
  • Ability to
    • analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements; 
    • strategically plan, including succession planning; 
    • apply innovative solutions to organizational problems.


Seven (7) years of professional experience in human resources or equal employment opportunity/affirmative action or labor relations management.


One (1) year of the General Experience must have been at the junior working level in human resources management.

NOTE: For state employees this experience is interpreted at the level of a Human Resources Associate, Human Resources Generalist 1, or Equal Employment Opportunity Specialist 1.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 
  • A Master's Degree in human resources management, labor relations, business administration, public administration or a closely related field or a law degree may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year as a Human Resources Associate, Human Resources Generalist 1, or Equal Employment Opportunity Specialist 1 may be substituted for the General and Special Experience.


  • Bachelor’s Degree.
  • Experience reviewing accommodation requests for eligibility in accordance with the Americans with Disabilities Act (ADA).
  • Experience handling the interactive process for accommodation requests submitted pursuant to the Americans with Disabilities Act (ADA).
  • Experience managing the interaction of family medical leave entitlements in conjunction with the application of an employee’s rights under the Americans with Disabilities Act (ADA).
  • Ability to foster partnerships with stakeholders such as employees, supervisors, management, and union leaders. 
  • Experience utilizing Human Resources Information Systems (HRIS) and employee file management systems.


  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  • Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.