Consumer Protection Gaming Investigator

Recruitment #230328-5046AR-001


The State of Connecticut, Department of Consumer Protection (DCP) Gaming Division, is currently accepting applications from qualified individuals, for a Consumer Protection Gaming Investigator. The DCP Gaming Division is charged with ensuring the integrity of all legal gambling activity, and compliance with statutes and regulations governing such activities in the state of Connecticut.


  • To work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • Comprehensive Benefits which include industry leading health benefits, including medical and dental coverage 
  • Extensive pension plan and supplemental retirement offerings 
  • Paid time off - including 13 paid holidays per calendar year
  • Professional growth and paid professional development opportunities
  • A healthy work-life balance to all employees 


The Consumer Protection Gaming Investigator is responsible for independently performing a full range of tasks in investigating complaints and alleged violations of state laws and regulations pertaining to state regulated gaming, lottery, and pari-mutuel operations. The DCP Gaming Investigator will report to the Lead Gaming Investigator and Division Director.


  • Full-time 
  • Monday-Friday, 40 hours per week
  • First shift- (may demand occasional evening or weekend hours)
  • Location: 450 Columbus Blvd, Hartford, CT
  • Hybrid work opportunities

DCP's Gaming Division is charged with ensuring the integrity of all gaming activities and compliance with the statutes and regulations governing such activities and compliance with the Tribal/State Compacts and other rules governing gaming activities. 

View the video below to learn what it's like to be a state employee.

Selection Plan

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact 
Sharon McIntosh, at

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In the Department of Consumer Protection, this class is accountable for independently performing a full range of tasks in investigating complaints and alleged violations of state laws and regulations pertaining to state regulated gaming and pari-mutuel operations.


Conducts surveillance; interviews witnesses, complainants and others to obtain information; secures evidence in form of statements, documents, records and exhibits for use in administrative hearings and court; investigates backgrounds of licensees, subcontractors and agents; analyzes financial records and other reports; identifies possible threats to internal and external security; gathers information and writes reports; prepares and submits affidavits and applications for arrest warrants; apprehends suspects and makes arrests; presents cases in court; performs related duties as required.


Knowledge of investigatory methods and techniques; knowledge of law enforcement and security practices; knowledge of relevant state laws and regulations; interpersonal skills; oral and written communication skills; interviewing skills; ability to utilize computer software.


Six (6) years of investigatory experience in law enforcement.


College training in law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.


  • Experience conducting criminal and employment background investigations
  • Methods of Instruction (MOI) POST Instructor Certification
  • Experience participating in undercover law enforcement investigations
  • Experience preparing applications for arrest warrants, search warrants, and preparation for legal proceedings
  • Experience investigating cases independently


  1. Incumbents in this class must obtain and retain appointment by the Commissioner of Emergency Services and Public Protection as a special police officer.
  2. Incumbents in this class may be required to travel.
  3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
  4. Candidates for this class are subject to selection standards pursuant to Sections 7-294e-1 to 7-294e-24 of the regulations of the Police Officer Standards and Training Council.


Incumbents in this class may be exposed to dangerous situations which may cause injury or loss of life and may perform field investigations under unpleasant conditions.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.