STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Information Technology Manager 2

Recruitment #230224-1562MP-001

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Introduction

The State of Connecticut, Office of the State Comptroller (OSC), is an agency whose mission is to provide accounting and financial services, to administer employee and retiree benefits, to develop accounting policy and exercise accounting oversight, and to prepare financial reports for the state, federal and municipal governments and the public. 

We are seeking a dynamic business and technology leader for the position of Core-CT HCM Information Technology Manager 2.  The Core-CT division is responsible for the State of Connecticut's PeopleSoft-based Enterprise Resource Planning system. 

POSITION HIGHLIGHTS:

  • Full-Time, 40 hours per week
  • State of the art building
  • Free garage parking
  • On-Site Cafeteria
  • Ergonomic workspaces
  • Located in Hartford, CT, close to major highways
WHAT WE OFFER:

An excellent salary and a competitive benefits plan that includes healthcare coverage, a retirement plan, telework opportunities, as well as paid time off. 

THE ROLE:

This position will have management responsibilities for the business and functional support teams focused on the delivery of key Human Resource services within Core-CT.  These services include the following modules: Human Resources (HR), Time and Labor, Benefits, Active and Retiree Payroll, Customer Response Management (CRM) and Pension.  The selected candidate will work closely with OSC management, technology teams, state agencies, vendors and other business stakeholders. 

The responsibilities of this position include the day-to-day coordination of business activities and management of the HCM service delivery team. It will review and establish system and business priorities to address user related HCM issues and requests.  It will work directly with the technical services teams to ensure system reliability, execution of key business functions and accuracy of ERP data and processes. This position requires a strong background in state HR policy and business practice, Oracle PeopleSoft and knowledge of ERP systems and integrations.   

Selection Plan

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  Please ensure that your application is complete prior to submitting.  NOTE:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, supervisory references, attendance records, etc., at the discretion of the hiring agency. Questions about these required documents should be directed to the hiring agency's human resources office:  bonnie.schlechtweg@ct.gov.

Candidates must meet the minimum qualifications as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.  Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

This posting may require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications, including your SPAM/JUNK folders. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.

Interviews will be limited to candidates whose experience and training most closely meet the requirements and preferred qualifications of the position.  All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@CT.GOV.

PURPOSE OF JOB CLASS (NATURE OF WORK)

Within a state agency information technology division, this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

EXAMPLES OF DUTIES

  • Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location; responsible for meeting all data processing or information technology needs of the respective unit, division, function or location; 
  • Establishes priorities for systems development and information technology projects in accordance with agency requirements; 
  • Coordinates, plans and manages solution architecture projects; 
  • Directs the planning, design and implementation of complex storage solution configuration; 
  • Develops plans for future utilization information technology services in the overall agency program; 
  • Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies; 
  • Aligns information technology planning with the business strategy; 
  • Leads and influences the development of standards and decisions regarding changes to systems/applications; 
  • Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support; 
  • Oversees information technology projects from conception to completion; 
  • Works with leadership team to maximize cross-team contributions; 
  • Leads information technology operations to ensure exceptional quality and timely response to all customer service issues; 
  • Interfaces regularly with clients/customers; 
  • Stays abreast of local, regional and national industry trends; 
  • Understands the major economic, political, technological and competitive trends affecting technology; 
  • To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve; 
  • Compares information technology with those of significant competitors and makes appropriate adjustments; 
  • Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals; 
  • Sets an example by acting in ways that are consistent with shared department values; 
  • Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision; 
  • Strengthens staff by providing choice, developing competence and offering visible support; 
  • Focuses on continuous learning for self and staff; 
  • Actively acknowledges individual and team accomplishments; 
  • Leverages technological solutions to meet business needs;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
  • Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.
  • Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.
  • Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.
  • Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
  • Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
  • Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity.

Note: For State Employees, this is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
  • A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with ERP Systems, especially PeopleSoft 9.2 HCM
  • Experience in Human Resources, Time and Labor, and Benefits applications
  • Experience managing Peoplesoft applications or a similar ERP system
  • Experience with DevOps practices and tools
  • Effective leadership and communication skills
  • Effective team and project management skills
  • Experience with State Human Resources and Labor policies and procedures
  • Experience analyzing HR business processes and requirements and implementing solutions
  • Experience with public sector human resource and financial systems
  • Experience analyzing information technology system problems and implementing effective solutions
  • Understanding of information technology including cloud, security and databases
  • Excellent written, oral, and interpersonal communication skills

SPECIAL REQUIREMENTS

  • The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.
  • Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).
  • The Solutions Architect is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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