STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Workforce Scheduler Specialist

Human Resources Specialist-Hybrid role

Recruitment #230131-0912MP-001

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Introduction



Are you a dedicated and hardworking Human Resources professional with a passion for modernizing processes related to human resources policy and information systems? 
Do you have experience supporting frontline HR/Payroll users with troubleshooting where systems and business processes intersect? 

If so, the State of Connecticut, Department of Administrative Services’ (DAS) has an exciting opportunity for you to join us as a Workforce Scheduler Specialist (Human Resources Specialist) in Hartford!

What’s in it for you?
• Industry leading health benefits, including medical and dental coverage.
• Extensive retirement plan and supplemental retirement offerings.
• Paid time off - including 13 paid holidays per calendar year.
• Professional growth and paid professional development opportunities.
• Find out more about the benefits of being a Manager here!
• A healthy work-life balance to all employees!

Who We Are
The State of Connecticut has centralized its Human Resources function with the following goals:
• Support Connecticut's Growth - To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
• Drive Continuous Innovation - To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
• Provide Rewarding Careers - To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.

As a Workforce Scheduler Specialist, you will be part of the Human Resources Policy and Information Systems service delivery team. In this critical role, you will help ensure compliance and successful functionality of the Kronos Workforce Advanced Scheduler and Telestaff solutions.  This position is ideal for individuals who desire to work in and succeed in a results-oriented fast pace, high demand, vibrant environment.

Position Highlights:
  • Full-time, 40 hours per week
  • Monday through Friday schedule
  • First shift hours
  • Hybrid schedule alternating between in-office and telecommuting
  • Our office is centrally located at 165 Capitol Avenue in Hartford, CT
We embrace diversity and are looking for people with a growth approach who bring their whole self to work! 

Selection Plan

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

To Apply:
  • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
Important Next Step Information for After You Apply:
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Connect With Us:
If you have any questions pertaining to this recruitment please contact Jasmyn Raymond at Jasmyn.Raymond@ct.gov and reference the recruitment number.

Follow the State of Connecticut on LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services (DAS), this class is accountable for independently performing a full range of professional human resources duties within a specialized service delivery team or a unit with statewide impact.

EXAMPLES OF DUTIES

  • Proposes, formulates and implements program policies and operational procedures;
  • Screens, refers and recommends candidates for employment;
  • Interprets, administers and ensures compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
  • Processes human resource records and transactions;
  • Develops new job classifications and new job classification series and uses job evaluation systems and methodologies to evaluate jobs and set salaries;
  • Communicates with agency human resources partners, bargaining unit representatives and other stakeholders to ensure cooperative relationships;
  • Implements and may assist in developing training programs;
  • Advises administrative officials, managers and supervisors regarding program policy and guidelines;
  • Develops materials for recruitment programs;
  • Collaborates with administrative officials in strategic planning to ensure alignment of activities with organizational goals and strategies;
  • Monitors and makes recommendations for emerging program needs;
  • Maintains human resources information systems;
  • Processes workers' compensation claims;
  • Provides assistance to employees in areas such as leaves (e.g., family, medical, military), and tuition reimbursement;
  • Conducts audits of agency transactions to ensure business rules are followed;
  • Analyzes and resolves problem situations and takes or recommends appropriate action;
  • Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies;
  • Prepares or directs preparation of reports, manuals and correspondence;
  • Interprets and ensures adherence to collective bargaining agreements;
  • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
  • May serve on human resources project teams involving the conduct of best practice research and the development and implementation of new systems, training initiatives and other projects with statewide impact;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • relevant state and federal laws, regulations, policies and procedures;
    • human resources management;
    • employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation and labor relations;
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
    • conflict resolution skills;
  • Ability to
    • analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements; 
    • strategically plan, including succession planning; 
    • apply innovative solutions to organizational problems.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of professional experience in human resources or equal opportunity/affirmative action or labor relations management.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the junior working level in human resources management.

NOTE: For state employees this experience is interpreted at the level of a Human Resources Associate, Human Resources Generalist 1 or Equal Employment Opportunity Specialist 1.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 
  • A Master's Degree in human resources management, labor relations, business administration, public administration or a closely related field or a law degree may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year as a Human Resources Associate or Human Resources Generalist 1 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

  • Experience configuring the Kronos Workforce Central Advanced Scheduler module.
  • Experience configuring the Kronos Telestaff module.
  • Experience scheduling 24/7 operations staff using an automated scheduling system.
  • Experience applying business rules to the scheduling process across bargaining units.
  • Experience working with Information Technology technical teams.

SPECIAL REQUIREMENTS

  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  • Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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