Do you have experience with directing administrative support and program services?
If so, join our team!
Comprehensive Benefit Offerings:
- Industry leading health benefits, including medical and dental coverage.
- Extensive pension plan and supplemental retirement offerings.
- Paid time off - including 13 paid holidays per calendar year.
- Professional growth and paid professional development opportunities.
- A healthy work-life balance to all employees.
- You will represent the DCF Systems' Division in Region 1: Bridgeport and Norwalk, which will require statewide travel. The work location can be in the Bridgeport or Norwalk office.
- Full-time, 40 hours per week, first shift.
- Schedule: Monday through Friday, 8:00 am to 5:00 pm, with one hour meal break.
- Job duties include, but are not limited to:
- Work in collaboration with the Region 1 leadership team, and Central Office Divisions to ensure proper oversight, management and utilization of contracts and service system issues.
- Serve as the liaison for the Region 1 network of service providers to help troubleshoot issues, monitor performance of services and ensure we support service matches that align with families' needs.
- Develop relationships to support regular communication with local providers and community partners to ensure the sharing of information with DCF and resolve questions or issues that arise.
- Provide support and assistance to Region 1 Enhanced Service Coordinator and other staff designated with gatekeeping functions.
- Serve as a member on Regional teams responsible for reviewing request for proposals and making recommendations to the Division of Contract Management.
- Provide support to Region 1 Regional Advisory Council, Network of Care and other community collaboratives, and assist co-chairs with planning.
- Provider administrative oversight to Beacon Health Options (Network of Care Manager) and FAVOR (Family Systems Manager) to ensure consumer engagement/involvement in DCF initiatives.
- Our Mission Statement is Caring, Healing and Teaching -Partnering with children, families and communities to build hope and create opportunities. We believe that: Children and adolescents with serious emotional disorders can lead productive and satisfying lives Children, youth and their families have the right and responsibility to participate in their treatment. No child will be refused treatment based on their ability to pay for services. Our services work best when integrated with community care.
These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.
- Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
- This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.
- Will require statewide travel. The work location can be in the Bridgeport or Norwalk office.
- For assistance in applying, please visit our Applicant Tips on How to Apply page.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
Important Next Step Information for After You Apply:
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
- Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
Connect With Us:
- If you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at Anamaria.email@example.com and reference the recruitment number.
- Follow the State of Connecticut on LinkedIn.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Children and Families area office or a major program with statewide impact this class is accountable for directing administrative support and/or program services.
EXAMPLES OF DUTIES
- Directs staff and operations of the assigned area of responsibility;
- Coordinates, plans and manages program activities;
- Formulates program goals and objectives;
- Develops or assists in development of related policy;
- Interprets and administers pertinent laws;
- Evaluates staff;
- Develops and monitors budgets for specific program or administrative areas;
- Maintains contact with individuals and organizations within and outside of agency which impact on area or program activities;
- Assists in directing and coordinating allocation of staff and resources to maintain service delivery system or program;
- Manages systems and/or programs to ensure compliance with federal, state and department mandates;
- Identifies training and development needs of staff;
- Speaks before professional and lay groups;
- Represents Commissioner in community and public relations activities within area as assigned;
- Prepares and/or analyzes management reports including reports detailing area activities, program operations and client statistics;
- Evaluates programs and professional social work services provided to children and families;
- Identifies needs of children and families for purposes of determining available community resources;
- Reviews work of assigned areas for general efficiency and effectiveness with target client populations;
- Leads the recruitment and hiring of staff, including outreach, interview and selection;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of relevant state and federal laws, statutes and regulations;
- Knowledge of
- and ability to apply management principles and practices;
- standards of practice and administration of programs dealing with children and youth;
- impact of cultural issues on service delivery and staff relationships;
- interpersonal skills;
- oral and written communication skills.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of professional experience in the field of child welfare programs, children's protective services, foster services, adoption or social and human services.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a managerial or supervisory capacity with responsibility for planning, development, implementation or supervision of administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.
NOTE: For state employees this experience is interpreted at the level of a Children and Families Program Supervisor.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree or other advanced degree in the behavioral sciences, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
NOTE: Closely related fields are child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.
- Experience using PIE (Provider Information Exchange), ROM, LINK, Excel, and other reporting platforms to review, collect and analyze data and produce reports.
- Experience working collaboratively on quality improvement initiatives/projects that improve outcomes for children and families.
- Experience providing training and/or presentations to large groups including community partners, providers and agency staff.
- Experience interpreting agency operations, DCF's service array, provider engagement and contracts.
- Experience partnering with Fiscal to monitor/analyze spending/service issues and trends.
- Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
- Incumbents in this class may be required to travel.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.