Training Program Coordinator

Recruitment #230123-8146AR-001


The Department of Administrative Services, Office of Education and Data Management (OEDM), is currently accepting applications for a Training Program Coordinator. OEDM performs credentialing responsibilities, including training and assessment examinations, and records tracking and maintenance for building and fire code enforcement officials, as well as offers code-related instruction to allied trade and design professionals.  

Comprehensive Benefit Offerings: 
  • Industry leading health benefits, including medical and dental coverage.
  • Extensive pension plan and supplemental retirement offerings.
  • Paid time off - including 13 paid holidays per calendar year.
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees
The Role:
The Training Program Coordinator role will oversee the assessment and testing processes for OEDM's pre-credentialing programs, credentialing examinations, and online continuing education training. The Training Program Coordinator will work both independently and with Subject Matter Experts to develop and maintain an up-to-date bank of exam questions as well as administer and grade exams in-person and online, and perform basic analysis of item and exam outcomes to review and recommend changes to programs and test items based on those results. OEDM hosts live, in-person classes as well as remote and online programs, so it is important for the Training Program Coordinator to have experience overseeing the development, delivery, and administration of hybrid and online learning as well as more traditional modalities. Additional duties include:
  • Needs assessment
  • Developing and aligning learning objectives
  • Working with a variety of authoring and content creation software, to develop or edit in-house programs
  • Collaborating with outside training organizations, and evaluating outside programs
  • Lead OEDM's online trainer(s), and serve as a point of contact for outside instructors and contract providers, in online instruction and e-learning related matters, including our LMS provider
  • Responsible for many of OEDM's online communications, including writing and/or overseeing emailed program announcements, website changes, and updates
  • The creation and analysis of online research surveys to explore the needs of the Code enforcement communities
  • Post-program surveys to recommend improvements to programs and gauge student feedback 
  • Performs related duties as required
The Training Program Coordinator will also be a key member of the team serving as administrators for our Learning Management System (LMS) and will oversee many aspects of OEDM's online training initiative including development, delivery, and evaluation of online continuing education courses and webinars for licensed building code officials and certified fire officials.

Position Highlights:
  • Full-time, 40 hours per week
  • Monday-Friday
  • Location: 450 Columbus Blvd in Hartford, CT
About Us:
DAS houses a number of distinct programs that comprise the business functions of state government, including information technology, human resources, procurement, facilities and real estate, construction services, fleet, workers compensation and more.  Our divisions are united in a common mission:

  • Support Connecticut's Growth - To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
  • Drive Continuous Innovation - To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
  • Provide Rewarding Careers - To attract and retain a workforce of talented, dedicated public servants committed to leading our great state forward.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
Important Information After You Apply:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact
  • Follow the State of Connecticut on LinkedIn.


In a state agency this class is accountable for planning, developing and implementing an entire training program.


Plans, develops, coordinates and evaluates a comprehensive training program; establishes and coordinates training calendar; conducts needs assessments; develops training program objectives; researches and develops course curricula, outlines and content; selects and develops training methods and materials; researches learning material and resources; provides direction to subject matter experts utilized within training program and provides train-the-trainer services within program area; monitors and evaluates training program outcomes including instructor performance, participant progress and consumer satisfaction; provides technical assistance and consultation to agency managers and/or staff of organizations which participate in particular training program(s); organizes and maintains up to date training materials for courses within training program and may coordinate distribution of materials to instructors as needed; may provide consultative services to agency managers regarding organization development; may conduct some training classes; performs related duties as required


Considerable knowledge of principles and techniques of inservice training and staff development; considerable knowledge of educational methods and techniques; knowledge of relevant state and federal laws, statutes and regulations; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to assess training needs and determine objectives; ability to utilize computer software; some supervisory ability.


Six (6) years of professional experience in training, staff development or adult education.


One (1) year of the General Experience must have primarily consisted of planning, developing, coordinating or implementing an inservice training or staff development program.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four years for a Bachelor's degree.
2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience conducting needs assessments to identify content areas required to coordinate a series of training modules within a technical content area.
  • Experience implementing technological and instructional requirements for blended hybrid and online learning both for developing e-learning offerings and for live programs. 
  • Experience working as an Administrator within a Learning Management System and Student Information System.
  • Experience with the administration of tests and assessment examinations within high-stakes testing programs from development to deployment, proctoring to reporting.  
  • Experience using student performance data for use in refining credentialing examinations and training programs.
  • Experience working with Subject Matter Experts to develop materials supporting technical training programs.


1. Incumbents in this class may be required to possess specialized certifications for designated positions prior to appointment.
2. Incumbents in this class may be required to travel.
3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.