State Program Manager

Hybrid Schedule

Recruitment #230120-4799MP-001


Do you have extensive experience planning, organizing and directing an agency program?
If you do, come join our team!

The State of Connecticut, the Department of Social Services (DSS) is currently accepting applications from qualified agency employees for a State Program Manager position in the Connecticut Medicaid Enterprise Technology System (CT METS) Division.

Comprehensive Benefit Offerings: 
  • Industry leading health benefits, including medical and dental coverage.
  • Extensive pension plan and supplemental retirement offerings.
  • Paid time off - including 13 paid holidays per calendar year.
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees.
    The Role:
    • Job duties include, but are not limited to:
    • Direct staff and/or operations of an agency program and/or project or division; 
    • Coordinate, plan and manage program and/or project activities;
    • Formulate goals and objectives; 
    • Develop or assist in development of related policy;
    • Interpret and administer pertinent laws; 
    • Provide input or evaluates staff; 
    • Prepare or assist in preparation of budget.
    Position Highlights:
    About Us:
    • We deliver and fund a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.  We serve about one million residents of all ages in all 169 Connecticut cities and towns.  We support the basic needs of children, families, older and other adults, including persons with disabilities.

    Selection Plan

    These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

    To Apply:
    • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 
    • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
    • For assistance in applying, please visit our Applicant Tips on How to Apply page.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
    Important Next Step Information for After You Apply:
    • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
    • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
    • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
    • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
    • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
    Connect With Us:
    • If you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at and reference the recruitment number. 
    • Follow the State of Connecticut on LinkedIn.


    In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.  


    Receives administrative direction from an administrative official of higher grade.  


    Directs staff as assigned.


    • Directs staff and/or operations of an agency program and/or project or division; 
    • Coordinates, plans and manages program and/or project activities;
    • Formulates goals and objectives; 
    • Develops or assists in development of related policy;
    • Interprets and administers pertinent laws; 
    • Provides input or evaluates staff; 
    • Prepares or assists in preparation of budget; 
    • Maintains contact with individuals within and outside of agency who might impact on program and/or project activities;
    • Serves on committees and/or and task forces as required; 
    • Speaks before professional and lay groups on subjects related to agency mission; 
    • Leads the recruitment and hiring of staff, including outreach, interview and selection;
    • Performs related duties as required.  


    • Considerable knowledge of
      • and ability to apply management principles and practices;
      • relevant state and federal laws, statutes and regulations;
      • project management; 
      • principles and practices of business and public administration with emphasis on effective organization, administration and management 
    • Considerable
      • interpersonal skills; 
      • oral and written communication skills;
    • Considerable ability to analyze organizational problems and determine effective solutions.


    Nine (9) years of professional experience.


    One (1) year of the General Experience must been in a consultative capacity with programmatic and administrative or project management responsibilities in the specific area of assignment. 


    • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
    • A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
    • Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.    


    • Experience working in Medicaid programs, policy or working with systems that support Medicaid.
    • Experience leading high profile and time-sensitive projects with Health and Human Services stakeholders.
    • Experience with reporting, data analytics, and interpreting data for decision making and policy development.
    • Experience with design, development, and implementation of IT solutions.



    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.