Clinical Administrator

Behavioral Health Clinical Director (Office/On-site)

Recruitment #230118-6214MP-001


Do you want to make a difference while participating in a dynamic and reciprocal health care environment in the public sector? If so, we have an excellent opportunity for you to Make an ImpaCT! 

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), seeks a qualified individual for the position of Clinical Administrator (classified as Behavioral Health Clinical Director) to join our hospital's team. This position is essential to the management of key clinical support functions of a large, complex, urban community mental health center that provides both inpatient and outpatient services. This position will report to the CMHC Chief Operating Officer and will serve in the capacity of lead clinical/hospital administrator.

  • LOCATION: Connecticut Mental Health Center (CMHC)
  • ADDRESS: 34 Park Street, New Haven, CT
  • SCHEDULE: Full-Time, 40 hours per week, first shift, 8:30am to 5:00pm, Monday through Friday
  • Position Number: 26448
  • We offer a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off, including 13 paid holidays per calendar year. 
  • We encourage a strong work/life balance for all state employees. 
  • We offer opportunities for professional and personal growth. 
  • We have limitless areas for you to perform relevant and significant work.

This position is directly responsible for the management and direction of critically important functions including, but not limited to, the following: 
  • Patient Assistance program;
  • Patient Money Management Program;
  • Admission and registration of all patients;
  • Utilization management;
  • Center-wide performance improvement;
  • Inpatient, outpatient and research pharmacy
  • Administrative support services for all clinical programs, diagnostic laboratory services, therapeutic radiology services, primary care services, food and nutrition services, patient care billing, Joint Commission accreditation and CMS certification; 
  • Data quality management and reporting; and
  • Serve as the center-wide compliance officer, ensuring that the facility meets all legal, regulatory and ethical requirements and standards.
      ABOUT US
      DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. We promote and administer comprehensive, recovery-oriented services in the areas of mental health treatment and substance abuse prevention and treatment throughout Connecticut.  

      CMHC is an urban community mental health center with an exceptional 50-year tradition of serving individuals with serious mental illness. We aim to to treat people with mental illness in their communities, to provide a place for researchers from many fields to find new treatments, and to teach professionals in the care of mental illness.

      Selection Plan

      Please visit our 'Applicant Tips on How to Apply' page.

      This position may be subject to Federal requirements of COVID-19 Vaccination.

      TO APPLY
      • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 
      • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
      • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
      • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
      • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
      • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
      • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
      • NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
      • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
      • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
      • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
      • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 
      • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment, please contact Jensine Tran at


      In the Departments of Correction and Mental Health and Addiction Services this class is accountable for directing multiple clinical programs in a facility or Local Mental Health Authority or directing statewide clinical support services and programs in the Central Office.


      • Directs staff and operations of multiple functions for a division;
      • Coordinates, plans and manages program activities;
      • Formulates program goals and objectives;
      • Develops or assists in development and implementation of related policy;
      • Interprets and administers pertinent laws;
      • Evaluates staff;
      • Prepares or assists in preparation of division budget;
      • Maintains contacts with individuals within and outside of division who might impact on program activities;
      • Ensures agency compliance with standards established by outside monitoring agencies;
      • Directs recruitment, selection and retention of department or discipline staff;
      • Ensures compliance with quality assurance findings and recommendations;
      • Promotes cultural diversity in workplace and ensures client rights;
      • Identifies, plans, implements and evaluates staff training and development needs;
      • Analyzes complex problems and takes appropriate action;
      • Initiates workforce planning and monitors staff utilization to meet identified goals;
      • Investigates and responds to critical incidents;
      • Prepares or oversees preparation of reports;
      • Leads the recruitment and hiring of staff, including outreach, interview and selection;
      • May represent facility in grievances and hearings;
      • May oversee grant, budget or contract preparation;
      • Performs related duties as required.


      • Considerable knowledge of
        • and ability to apply management principles and practices;
        • relevant state and federal laws, statutes and regulations;
        • behavioral health policies and systems;
        • principles and practices of public and/or health care administration;
        • recent developments in designated field and ability to translate knowledge into practice;
        • recovery principles and practices;
        • resources available to client population;
      • Considerable
        • interpersonal skills;
        • oral and written communication skills;
        • clinical skills;
        • analytical skills;
      • Considerable ability to
        • develop strategic plans;
        • negotiate, mediate and resolve conflicts;
        • manage staff in a clinical in-patient and outpatient setting;
        • collaborate within department, agency and community.


      A Master's degree in a clinical discipline, public health administration, health care administration or hospital administration and six (6) years of professional experience in behavioral health care.


      Two (2) years of the General Experience must have been in a managerial or supervisory capacity directing clinical operations or the delivery of behavioral health care services including the supervision of professional behavioral health care staff.  

      NOTE: For State Employees, this is at the level of Behavioral Health Clinical Manager Supervisor.


      • Experience in directing compliance programs and activities, including but not limited to auditing, billing, education and training, risk analysis, and HIPPA investigations
      • Experience in the coordination and preparation for the accreditation of hospitals and other regulatory accreditation bodies similar to The Joint Commission


      Incumbents in this class must maintain the appropriate current license for clinical social work, marital and family therapist, professional counselor, registered nurse, psychologist or alcohol and drug counselor.



      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


      As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.