STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Processing Technician

Recruitment #230113-6435CL-003

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Introduction


The State of Connecticut, Office of the Chief Medical Examiner (OCME) is a free-standing. modern facility located on the UCONN Health Center Campus in Farmington, CT.  The office is a state-wide medical examiner system charged with the investigation of sudden and unexpected deaths that, by statute, fall under our jurisdiction.

POSITIONS HIGHLIGHTS:
  • Monday - Friday
  • Full Time (40 hours)
  • 8:00am - 4:30pm
  • Located on the UCONN Health Center Campus

We offer competitive benefits which include:
  • Health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. 
  • Paid time off (vacation, sick, personal leave)
  • 13 paid holidays per calendar year
YOUR ROLE

We are seeking two (2) Processing Technician positions in the Medical Records Unit in our facility located at 11 Shuttle Rd. Farmington, CT 06032. The Medical Records Unit is involved with the creation, organization, quality assurance, maintenance and release of death certificates, autopsy reports and other documents that pertain to our death investigations. Duties include, but not exclusive to:  
                                                                                                                                                                
  • Types correspondence, forms, file documentation, etc. in support of processing function;
  • May process fees and maintain financial records; 
  • Processes paperwork and tasks for release of body to a funeral home; audits cases for correctness; Inputs cremations; makes corrections on autopsy reports; 
  • May be required to transcribe dictated reports;
  • May lead lower-level clerical employees assisting in carrying out processing.
NOTE: In addition to the checking of references and facts stated in the application, a thorough background investigation will be completed before the candidate is certified for appointment.

Selection Plan

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position.  These documents may include:  a resume, performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign onto their Personal Status Board daily to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to das.shrm@ct.gov.

Should you have questions pertaining to any phase of this recruitment, please contact the hiring agency's human resources office: jsanz@ocme.org, 860-679-3982.

NOTE: The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

EXAMPLES OF DUTIES

  • Performs the most complex duties related to an agency’s clerical processing functions;
  • Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
  • Makes corrections and/or additions;
  • Devises follow up procedures to efficiently and effectively carry out activities;
  • Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
  • Interprets and applies state statutes and regulations relating to the particular processing service;
  • Makes decisions as to case status, transaction permissibility or admissibility;
  • Responds to internal and external inquiries for information and assistance;
  • Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
  • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
  • Maintains records and logs;
  • Prepares status or statistical reports related to processing function;
  • Assists in maintaining general files in support of processing function;
  • Initiates correspondence in carrying out duties;
  • Types correspondence, forms, file documentation, etc. in support of processing function;
  • May process fees and maintain financial records;
  • May lead lower level clerical employees assisting in carrying out processing responsibilities;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of office systems and procedures;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • compose effective correspondence and forms;
    • read, comprehend and apply laws, regulations, and procedural guidelines;
    • organize and coordinate workflow;
    • articulate ideas and information effectively;
    • perform research assignments;
    • devise and maintain record keeping and filing systems;
    • examine documents for accuracy and completeness;
    • operate office equipment including computers, tablets, and other electronic equipment;
    • operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical work experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience working with legal information and attorneys
  • Experience working on a team 
  • Experience safeguarding confidential information and analyzing and processing records with accuracy
  • Experience working with the public 
  • Experience with electronic record processing
  • Experience working with medical records or in medical setting




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