Processing Technician


Recruitment #230113-6435CL-002


Are you an administrative professional doing complex processing tasks and looking to grow your career in the field of Emergency Management?  If so, we encourage you to explore this opportunity!

As a member of the DEMHS team, you will be assisting at least 2 DEMHS regional offices and/or the DEMHS main office with a variety of tasks including processing and tracking grants submissions, paperwork associated with activation of volunteer emergency preparedness teams, and assisting with emergency activations of the DEMHS regional offices or the State Emergency Operations Center.  

Selected candidates will be assigned to work for two primary DEMHS locations and must be willing to work dual assignment in alternate locations.  The primary DEMHS locations are Hartford and New Haven with dual assignment in alternate locations of either Bridgeport, Waterbury, Middletown or Colchester.

These are full-time, 40 hour per week positions on first shift.  Schedule is Monday - Friday unless activated for an emergency.  Hybrid/telework options also available.


We take part in a competitive benefits plan which includes:
In addition, the State puts an emphasis on:
  • Providing limitless opportunities;
  • Hiring for diversity and fresh perspectives;
  • Performing meaningful work and;
  • Encouraging a healthy work/life balance!

As a Processing Technician with DEMHS, your duties and responsibilities will include but are not limited to:

  • Processing and tracking federal and/or state grants, including conducting an initial review of grants submissions to ensure accuracy of paperwork, and maintaining checklists for grants status, timelines, and milestones; 
  • Processing and tracking local volunteer civil preparedness team activation paperwork, local emergency operations plans and school safety plans; 
  • Interacting with municipal and state officials particularly but not exclusively with regard to grants requirements; 
  • Conducting training on grants and other paperwork processing to municipal partners and other subgrantees; 
  • Serving as a core member of the regional office staff for emergency activations; 
  • Serving as timekeeper for regional timesheets; 
  • Providing administrative staffing for meetings including creating minutes and briefing other staff;
  • Other duties as assigned. 

The Connecticut Department of Emergency Services and Public Protection (DESPP) is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance and scientific services utilizing enforcement, prevention, education and state of the art science and technology.


The Division of Emergency Management and Homeland Security (DEMHS) is charged with developing, administering, and coordinating a comprehensive and integrated statewide emergency management and homeland security program that encompasses all human-made and natural hazards, and includes prevention, mitigation, preparedness, response, and recovery components to ensure the safety and well-being of the citizens of Connecticut.

Check out the video below to learn more about what it's like to be a State of Connecticut employee!

Selection Plan


  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Candidates selected for an interview must provide the following at the time of interview:

State Employees:
  • Two (2) most recent performance evaluations;
  • Completed CT-HR-13.
Non-State Employees:
  • Two (2) professional references contact information (Name, Email and Phone Number);
  • Completed CT-HR-13. 
Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks.  Selection for employment is contingent upon satisfactory completion of the background investigation.  Click here to complete the Criminal Convictions addendum.  The CT-HR-13 can also be found on the DAS website by typing in "CT-HR-13" into the "Search Department of Administrative Services" search field.  Also considered in this selection process:  Any pending or disciplinary history within the past 2 years and review of attendance records.  Failure to provide the required documents listed above or submit your application accurately and on time, will eliminate you from the recruitment process.

Should you have questions pertaining to this recruitment, please contact Benjamin Beaudry at


In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.


  • Performs the most complex duties related to an agency’s clerical processing functions;
  • Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
  • Makes corrections and/or additions;
  • Devises follow up procedures to efficiently and effectively carry out activities;
  • Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
  • Interprets and applies state statutes and regulations relating to the particular processing service;
  • Makes decisions as to case status, transaction permissibility or admissibility;
  • Responds to internal and external inquiries for information and assistance;
  • Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
  • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
  • Maintains records and logs;
  • Prepares status or statistical reports related to processing function;
  • Assists in maintaining general files in support of processing function;
  • Initiates correspondence in carrying out duties;
  • Types correspondence, forms, file documentation, etc. in support of processing function;
  • May process fees and maintain financial records;
  • May lead lower level clerical employees assisting in carrying out processing responsibilities;
  • Performs related duties as required.


  • Knowledge of office systems and procedures;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • compose effective correspondence and forms;
    • read, comprehend and apply laws, regulations, and procedural guidelines;
    • organize and coordinate workflow;
    • articulate ideas and information effectively;
    • perform research assignments;
    • devise and maintain record keeping and filing systems;
    • examine documents for accuracy and completeness;
    • operate office equipment including computers, tablets, and other electronic equipment;
    • operate office suite software.


Three (3) years of clerical work experience.


One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.


College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.


  • Experience interpreting and implementing written grant requirements;
  • Experience providing instruction to municipalities regarding departmental or grant requirements;
  • Experience working independently while managing competing priorities and meeting deadlines;
  • Experience with computer applications, including Microsoft Excel and Word;
  • Experience following departmental procedures for handling confidential information;
  • Experience communicating over the phone, in writing and in person with government and private sector officials;
  • Experience tracking timelines, milestones, and documentation.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.