Connecticut StateDepartment of Administrative Services

License & Applications Analyst

Hybrid

Recruitment #221227-8850AR-001

Introduction



Do you enjoy performing complex clerical duties?  
If so, we encourage you to read below & apply today!
 
The State of Connecticut, Department of Insurance (DOI), is now accepting applications for an exciting License & Applications Analyst role! 
 
WHAT WE CAN OFFER YOU:
  • Industry leading health benefits, including medical and dental coverage
  • Competitive starting salary and structure 
  • Extensive pension plan and supplemental retirement offerings
  • Paid time off - including 13 paid holidays per calendar year
  • Professional growth and development opportunities
  • Culture that encourages work-life balance
POSITION HIGHLIGHTS 
  • Monday-Friday
  • Full-time (40 hours/week) 
  • 1st Shift 
  • Hybrid telework schedules available   
  • Centrally located in Hartford, CT (153 Market St.) with easy access to all major highways
WHO ARE WE: Our mission is to protect the health and financial security of Connecticut residents by providing oversight, consumer protection, and administrative services for the insurance and healthcare industries. CID works to ensure that insurers are operating fairly and openly, and protects consumers from unfair or deceptive practices. 

Watch the video below to see what it's like to be a State of CT employee!
           

Selection Plan

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
For Assistance In Applying:
Important Information After You Apply:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact faith.macdonald@ct.gov
  • Follow the State of Connecticut on LinkedIn.
#INDLP

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency, this class is accountable for independently performing a full range of tasks involving the processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses.

EXAMPLES OF DUTIES

Assists in administration of licensure, certification and/or permitting functions; reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices; processes initial and renewal applications; responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department; explains regulatory laws and agency regulations to applicants, licensees and consumers; conducts research, collects data and analyzes information relating to application review process; provides technical assistance to clerical staff; authorizes issuance of licenses, permits and/or certifications; may participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits; may review documents and related materials for criminal convictions and bankruptcy files; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of relevant licensure, certification or permit functions of regulated entities; knowledge of relevant regulated industry operations, practices and procedures: basic knowledge of statistics; interpersonal skills; oral and written communication skills; ability to understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department; ability to research, analyze and evaluate data and prepare comprehensive written reports; ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry.
Note: For State Employees, this is interpreted at the level of Office Assistant.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

  • Experience working with insurance licensing administration systems and vendors; NIPR(National Insurance Producer Registry) and SBS (State Based Systems).
  • Experience responding to all types of inquiries from consumers, governmental agencies, and interested parties requesting information concerning entities regulated by the insurance department.       
  • Experience independently reviewing insurance license candidate applications for compliance with Insurance Dept. statutes, regulations, and policies.
  • Experience explaining insurance regulatory laws and agency regulations to applicants and licensees.
  • Experience processing initial and renewal insurance applications.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.