Connecticut StateDepartment of Administrative Services

Correctional Commissary Operator Trainee

Recruitment #220913-2258CO-001


Are you looking to begin your career with the Department of Correction? If so, read below and apply today!

The State of Connecticut, Department of Correction (DOC) has exciting opportunities for Correctional Commissary Operator Trainees across the state. 

About us
The CT DOC shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law abiding and accountable behaviors. Safety and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders.

Position highlights
This is a trainee position, meant to provide instruction that is beneficial to becoming a Correctional Commissary Operator

In this role you will learn to:
  • Inventory control: identify depleted and slow moving stock, inspect goods for damage and compliance, initiate purchase orders, and keep up with changes to stock price. 
  • Scanning/sales: arrange and distribute order slips to inmates, verify account balances, scan orders into data system, coordinate deliveries and work with inmate employees.
  • Security: develop security precautions and routines to protect stock and limit access to the commissary area, monitor inmate employees, prevent inmate employees from obtaining contraband, and stop disturbances.
  • Supervision: train and develop job skills with assigned inmates, supervise inmate employees, and submit reports on inmate behavior.
Commissary Operations for the DOC are handled through Districts. Each district covers multiple facilities Candidates will be assigned to a district, but must be willing and able to work at multiple correctional facilities. 

District 1 (Main District Location: MacDougall Correctional Institution, Suffield)

District 2 (Main District Location: Cheshire Correctional Institution, Cheshire)

District 3 (Main District Location: York Correctional Institution, Niantic)

These are first-shift positions, however the specific hours may vary by District and within the post assignments at the respective facilities. 

Selected candidates will be required to attend a 12 week hazardous duty training at the Maloney Center for Training & Staff Development located in Cheshire, CT.

What we can offer you
We take part in a competitive benefits plan which includes:
  • Generous paid time off (vacation, sick and personal)
  • Excellent health and dental coverage
  • Hazardous Duty pension plan (State Employees Retirement System Tier IV) and more!
In addition, the State puts an emphasis on:
  • Providing limitless opportunities;
  • Hiring for diversity and fresh perspectives;
  • Performing meaningful work; and
  • Encouraging a healthy work life balance

Selection Plan

To Apply:
• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important Information After You Apply:
• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

For questions regarding this recruitment, please contact Mackenzie Coleman at


In a Department of Correction facility or district this class is accountable for receiving on-the-job training in the commissary operation.


Receives training to perform tasks as outlined in the specification for the class of Correctional Commissary Operator; receives instruction in agency policies and procedures; assists in performing duties involving inventory control and sales; assists in providing inmate supervision; assists in maintaining order and security; performs related duties as required.


Knowledge of principles and methods of retail purchasing techniques; knowledge of stock and inventory control methods; knowledge of prison security procedures; basic knowledge of bookkeeping techniques; interpersonal skills; oral and written communication skills; ability to utilize computer software.


Three (3) years of experience in commissary or retail merchandising, wholesale sales or warehouse operation.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year to a maximum of two (2) years.
  2. Experience as a Correction Officer may be substituted for the General Experience to a maximum of two (2) years on a year for year basis.


  • Experience working in a large-scale retail or warehouse setting
  • Experience supervising in a large-scale retail or warehouse setting
  • Experience or education in loss prevention
  • Experience in inventory control
  • Experience using Microsoft Office Suite
  • Experience in customer service, especially as it relates to resolving customer issues
  • Experience driving a 24-foot box truck


  1. Incumbents in this class must have reached their 21st birthday.
  2. Incumbents in this class are required to possess a high school diploma or General Educational Development (GED) certification at the time of appointment.
  3. Incumbents in this class may be required to successfully complete a formal training course in correctional work to develop the knowledge, skills and abilities to successfully perform the duties of the class.
  4. Incumbents in this class may be required to possess and retain either a valid Motor Vehicle Operator’s license, a Commercial Driver’s license or both.
  5. Incumbents in this class may be required to travel.


In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.


  1. Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.
  2. A comprehensive medical examination, including a controlled substance screening, will be required of all applicants upon a conditional offer of employment.


Incumbents in this class may be exposed to significant stress of confinement within a dangerous and volatile prison population and to considerable danger of injury from assaultive and/or abusive inmates and disagreeable conditions.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.