Connecticut StateDepartment of Administrative Services

Substance Use Program Supervisor

(C&F Program Supervisor) Hybrid opportunity

Recruitment #220912-6584PR-001


Are you looking for a supervisory opportunity where you will be able to join a dedicated team? If so, we invite you to read more!

The State of Connecticut, Department of Children and Families (DCF) is seeking a highly skilled and qualified Substance Use Program Supervisor (Children and Families Program Supervisor) that will be based in our Clinical and Community Consultation Division. This position is responsible for the oversight of the Substance Use Disorder (SUD) Demonstration offered by the Department throughout the state. This is a full-time, 40 hours per week, Monday-Friday position. Assigned to our Central Office, it is located at 505 Hudson Street, Hartford, CT, with expectations of statewide travel (post pandemic).

Under the Division of Clinical and Community Consultation and Support, our mission is partnering with communities and empowering families to raise resilient children who thrive.  DCF has the statutory authority for providing an integrated system of services and supports for children and adolescents with substance use and mental health disorders. DCF funded Substance Use Services are designed to offer children, youth, caregivers and their families a range of services for mental health, psychiatric, and substance use disorders that are grounded in best practice and evidence.  These services are provided in the home or community, often preventing the need for more intensive or restrictive care such as hospital, residential, or group home services.  The adolescent substance use service array is available to all families in the community and do not require DCF involvement.

The Division of Clinical and Community Consultation and Support's mission strives to promote healthy relationships through a commitment to ongoing growth, effective communication, and mutual respect in homes.  Through a state and local coordinated response, providing a full continuum of services offer the best opportunity for the safety and well-being of children.  

As SUD Program Supervisor you must be able to manage a large multi-faceted project involving Multiple disciplines and agencies and approximately 25,000 Medicaid members.  You must also be able to manage and prioritize serval tasks at once and coordinate with other Program Supervisors, Project Manager with other state agencies. The PS must be knowledgeable and have experience in Substance Use Disorder and ASAM Criteria which is the most widely used and comprehensive set of guidelines for placement, continued stay, transfer, or discharge of patients with addiction and co-occurring conditions. This position may also be responsible for supervision of other projects as well. 

The ideal candidate for this position will have strong organizational skills and outstanding verbal and written communication skills. Additionally, the candidate will have:
  • Ability to adapt to changing work priorities and compressed deadlines
  • Knowledge of trauma informed principles of mental health treatment as related to Substance use, Intimate Partner Violence and Recovery pathways
  • Experience developing clinical programs and or implementing Evidenced Based Practices 
  • Provide beginning to end project management support for the SUD 1115 Demonstration project as well as other special projects
  • Maintain clear and effective communication with stakeholders and partners to clarify expectations, communicate roles and responsibilities, and ensure timely completion of deliverables
  • Participate in meetings with the project team to answer questions and announce any changes to the current schedule
  • Meet with members of Department leadership to relay the team’s progress both verbally and in written form
  • Liaison with DSS, DMHAS, CSSD, DOC and the BH ASO and other agencies/entities
  • Recognize when potential problems are looming and escalate issues as appropriate
  • Serve as point of contact for the SUD Demonstration
  • Perform quality control on the project throughout and maintain
As a state employee, you will be open to a terrific work life balance and competitive benefits package. This includes; excellent health care, generous leave policies, a retirement plan, a deferred compensation program, and more.

We hope you take this opportunity to join our team and make an impact by serving your state!

Selection Plan

To Apply:

  • Ensure that your application is complete and detailed before submitting it. We are no longer accepting resumes in accordance with PA 21-69. You will not be able to make revisions once your application is submitted into the JobAps system.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Statewide travel will be expected in this role. 
Important Information After You Apply:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
  • Should you have any questions pertaining to this recruitment, please contact Ethan Ives via email at


In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.


Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; ensures specialized services/programs are in compliance with federal, state and department mandates; identifies and develops new programs and funding sources; schedules, assigns, oversees and reviews work of staff; provides training and assistance to staff and/or outside providers; conducts performance evaluations; determines priorities and plans office work; establishes and maintains office procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; prepares reports and correspondence; consults with staff on difficult cases; oversees maintenance of records; collects and analyzes program data; may interact with clients and caretakers; may interact or hear cases concerning retention of a child in community vs. institutionalization; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods, and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; considerable knowledge of community resources and available services; knowledge of legal basis for departmental programs and requirements; knowledge of child development; knowledge of mental health and behavioral challenges facing children and youth; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.


Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.


One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.  

NOTE: For State employees, this is interpreted at the level of Social Work Supervisor.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience. 

3. For State Employees, two (2) years as a Children Services Consultant may be substituted for the General and Special Experience.

NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.


Preference will be given to those who possess the following: 
  • Clinical experience in substance misuse  
  • Experience utilizing evidence-based programs for vulnerable populations (e.g. substance misuse, in-home parenting programs, mental health services, intimate partner violence, at-risk youth)
  • Experience communicating verbally and in writing with a diverse population as well as internal and external shareholders 
  • Experience working on multiple projects at a time that have conflicting deadlines
  • Experience working with child protection and the dynamics of substance misuse and intimate partner violence
  • Experience providing trauma informed Substance Use & IPV services grounded in research and literature
  • Experience utilizing data to monitor, evaluate and improve program performance
  • Experience maintaining accurate records and compiling statistical data from data dashboards in real time  
  • Experience interpreting and working with the Medicaid System
  • Experience interpreting and working with the (American Society of Addiction Medicine) ASAM level of care
  • Experience interpreting and adhering to DCF organizational structure and relationship between the Department’s mandates and the Department's contracted provider network
  • Experience developing, implementing, and evaluating division/program policies, goals, and objectives for serving Connecticut's children impacted by substance use & IPV 
  • Experience with program and/or fiscal evaluation of contracted human service programs
  • Experience with Microsoft Excel, including creating and manipulating pivot tables



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.