Connecticut StateDepartment of Administrative Services

Consumer Protection Division Director


Recruitment #220812-2227MP-001


The State of Connecticut, Department of Consumer Protection (DCP) is currently accepting applications for a Consumer Protection Division Director for their Gaming Division.

The Gaming Division is responsible for oversight of all legal and authorized gaming that occurs within the boundaries of the State, ensuring compliance with federal and state laws and regulations regarding such activity. We ensure fair and legal practice with the public's best interest in mind, all while safeguarding the state's financial interest.

The work of the Gaming Director includes: Compact Compliance with Tribal Casinos, Casino, online betting, and sports wagering licenses, regulation of the CT Lottery, regulation of the Off-track betting system and managing criminal investigations related to legalized gaming activity. In addition, the division is responsible for approving all on-line games, monitoring the activities of the on line gaming operators.

Work schedule:
This is a full-time forty (40+) hours per week position; however, must be flexible in order to meet the needs of the agency.

Selection Plan

To Apply:

  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact


In the Department of Consumer Protection this class is accountable for planning, organizing and directing the programs of a division.


Directs staff and operations of a division; coordinates, plans and manages division activities; formulates goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares division budget; establishes and maintains contacts with individuals both within and outside of division who might impact on program activities; prepares proposed legislation and regulations; establishes and administers uniform statutory and regulatory enforcement policies and procedures; directs development and dissemination of information for media; develops and implements inservice training programs; directs preparation of cases for hearings and court; prepares correspondence and reports; may coordinate administration of examinations; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of laws, regulations, policies and procedures pertaining to relevant division; considerable knowledge of investigation, inspection and hearing procedures; considerable interpersonal skills; considerable oral and written communication skills.


Ten (10) years of experience in consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.


Two (2) years of the General Experience must have been in a supervisory capacity.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience in a supervisory and administrative capacity managing, assigning, supervising, and evaluating personnel.
  • Experience in regulation or administration of casino gaming, sports betting, online gaming, state lotteries and/or Pari-Mutuel gaming, and ability to understand and apply complex rules of games of chance.
  • Experience in drafting, interpreting and applying legislation and/or regulations, ability to understand and apply a statutory and regulatory framework in an industry.
  • Ability to develop and foster relationships with stakeholders.
  • Experience conducting and overseeing investigations, inspections and administrative hearings, including the drafting of investigative and other reports.
  • Experience in understanding audit principles and practices.
  • Experience in understanding relevant gaming technology.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.