License And Applications Supervisor


Recruitment #220802-5412AR-001


The State of Connecticut, Workers' Compensation Commission (WCC) is a quasi-judicial agency responsible for the adjudication of disputed workers' compensation claims and administration of various programs including Managed Care Plans and Self-Insurance. If you enjoy working in a legal atmosphere, this License and Applications Supervisor position could be for you!

We currently have an opening for a License and Applications Supervisor located in the Office of the Chairman in Hartford, CT. This position is 40 hours per week and includes the full State of Connecticut benefits package. The office hours are Monday - Friday, 7:45 a.m. - 4:30 p.m.

Discover the opportunity to interact with a wide variety of people on a daily basis and to work closely with Administrative Officials to facilitate the Managed Care Plans and Self-Insurance Programs.

Selection Plan

To Apply:

  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact


In a state agency, this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry.


Supervises review and processing of certificate and permit applications; reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes; coordinates issuance, cancellation and updating of licenses; responds to inquiries concerning complicated procedures; handles correspondence; may issue notices of hearings as required by statute; may act as hearings officer and make recommendations as to disposition of applications; may represent agency at informal meetings pertaining to transactions concerning existing licenses; may prepare data for actions taken against licensees; may perform or direct investigations of violations by regulated industry or consumer complaints against licensees; may prepare monthly statistical and other reports; performs related duties as required.


Considerable knowledge of licensing statutes and procedures; considerable knowledge of operations of regulated business or industry; considerable ability in written and oral expression; considerable ability to deal effectively with others; considerable ability in interpretation of laws and regulations; supervisory ability; ability to utilize computer software.


Seven (7) years of technical experience in a regulated industry or licensing environment.


One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.

NOTE: For State employees, this is interpreted at the level of License and Applications Analyst


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. One (1) year as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience.


  • Experience interpreting workers’ compensation laws and regulations.
  • Experience in the review, processing, issuance, and cancellation of applications for the workers’ compensation self-insurance program.
  • Experience following the managed care plan application process.
  • Experience responding to inquiries concerning self-insurance and managed care programs.
  • Experience managing employees within the self-insurance and managed care programs.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.