Banking Department Manager


Recruitment #220728-1143AR-001


Are you looking to advance your career? Are you interested in joining our team as a Banking Department Manager? We encourage you to apply today!

The State of Connecticut, Department of Banking (Department) is hiring! We are seeking a qualified individual for the position of Banking Department Manager. This position will be responsible for managing the day-to-day operations of examinations, licensing, and investigations for entities regulated by the Securities Division.

The Department is the primary state regulator for state-chartered banks and credit unions, securities, and consumer credit. Its mission is to protect users of financial services from unlawful or improper practices by ensuring regulated entities and individuals adhere to state banking, consumer credit and securities laws. The Department accomplishes this through regular, thorough, and cost-effective examinations of the entities it supervises. The Department also engages the public and other stakeholders through a variety of media platforms, educational outreach initiatives, and press communications.

This position is located at 260 Constitution Plaza, Hartford, CT. The work schedule for this position is Monday - Friday, 40 hours per week.

The following is a list of some (but not limited to) example duties the successful candidates may be required to perform:
  • Supervise staff including licensing analysts and financial examiners;
  • Review and approve reports of investigations, including the most complex and time consuming investigations;
  • Review and approve examination reports including the most complex examinations when needed;
  • Oversee the licensing function including a review of all complex licensing cases and complex security registration and exemption filings;
  • Coordinate, prioritize, and manage investigations and enforcement actions;
  • Assist with defining division goals and objectives;
  • Assist with developing and implementing division policy and operating procedures to gain operational efficiencies;
  • Oversee the ongoing development of staff by ensuring that skills are continuously enhanced;
  • Coach and mentor new hires including delivery of division training programs;
  • Evaluate staff including annual performance appraisals;
  • Interpret and provide guidance to staff on pertinent security laws and regulations;
  • Recommend new or revised legislation;
  • Maintain a comprehensive understanding of the regulatory process;
  • Facilitate resolutions of consumer complaints;
  • Propose and negotiate stipulation and consent agreements;
  • Prepare civil or criminal referrals outlining alleged violation (s) of law;
  • Recommend disciplinary action against regulated entities as appropriate;
  • Coordinate joint exams or investigations with federal regulators and/or other states;
  • Attend meetings and maintain communication with federal law enforcement, federal regulators and other state regulators, and provide support where necessary to assist with federal investigations.

Selection Plan

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact


In the Department of Banking, this class is accountable for managing the staff and operations of a major sub-unit or regulatory program of a Division.


Manages staff and operations unit; coordinates, prioritizes, plans and manages examinations, investigations, licensing, consumer services and/or other regulatory programs; formulates goals and objectives; develops or assists in development of related policy; develops and recommends operating procedures; coaches and guides for improvement; oversees the ongoing development of staff by ensuring that skills are continuously enhanced; evaluates staff; interprets and provides guidance to staff on pertinent banking laws and regulations; recommends new or revised legislation; assesses the ability and performance of management and the compliance and soundness of regulated entities; assesses compliance and identifies violations of law of regulated entities; maintains a comprehensive understanding of the regulatory process; coordinates investigations of dishonest or unethical business practices and other violations of law; facilitates resolutions of consumer complaints; proposes and negotiates stipulation agreements; prepares civil or criminal referrals outlining alleged violation of law; reviews and makes recommendations of comprehensive reports of examination, investigation, consumer complaint and related activity; recommends disciplinary action against regulated entities as appropriate; coordinates joint exams or investigations with federal regulators and/or international regulatory agencies; attends meetings and maintains communication with officials of regulated entities regarding regulatory program and issues; oversees the review of mergers, acquisitions, conversions, and the licensing and registration of regulated entities; assists in preparation of program budget; implements initial training programs for new employees consisting of on-the-job training and formal education; performs related duties as required.


Considerable knowledge of and ability to apply management and LEAN principles and techniques; considerable knowledge of relevant state and federal laws and regulations; considerable knowledge of regulatory and investigative procedures and techniques; considerable knowledge of international regulatory standards; considerable knowledge of principles and practices of accounting and auditing; knowledge of the organization and operation of financial institutions and other entities operating under the supervision of the Department of Banking; considerable oral and written communication skills; considerable supervisory ability.


Nine (9) years of professional experience involving one or more of the following areas: regulation of financial institutions or other entities regulated by the Department of Banking; accounting, auditing or finance work in financial institutions regulated by the Department of Banking.


Two (2) years of the General Experience must have been in advanced working/lead capacity over professional staff. For State Employees, this is interpreted to be at or above the level of Associate Financial Examiner.


1. College training may be substituted for the General Experience on the basis of fifteen (15)) semester hours equalling one-half year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's Degree in Business, Accounting, Finance or a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience in managing, supervising or leading staff.
  • Experience with the operations of Financial Institutions.
  • Experience assessing or auditing for compliance with laws and regulations pertinent to the industries that the Department of Banking regulates.
  • Experience with change management.
  • Experience communicating across all levels of an organization.
  • Experience with the e-License database system.


Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.