Developmental Services Resource Management Specialist (35 Hour)


Recruitment #220623-1609EB-001


Are you a self-reliant, organized individual with experience supporting individuals with developmental disabilities looking to make an impactful contribution to society? If so, we invite you to check out this exciting opportunity!

The State of Connecticut, Department of Developmental Services (DDS) - North Region, currently has one (1) full-time, job opportunity available for a Developmental Services Resource Management Specialist (PCN 019379). This position is based out of our Willimantic (Windham) Office in the Private Services Division. This role is increasing to 37.5 hours per week on 7/1/22 and will have a schedule of Monday - Friday: 8:30 am - 4:00 pm with regular days off of Saturday and Sunday.

In this role, we would entrust you to supervise private agencies to ensure they are helping fulfill our goals and provide the utmost care to individuals. Additionally, we would have you:
  • Review the fiscal and operational practices of contracted private agencies
  • Ensure individuals are receiving the proper resources 
  • Conduct on-site visits to assure private agencies are in compliance with Department standards
  • Perform other duties as needed
As a state employee, you will be open to a terrific work life balance and competitive benefits package. This includes; excellent health care, generous leave policies, a retirement plan, a deferred compensation program, and more!

We hope you take this opportunity to join our team and make an impact by serving your state! 

Selection Plan

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. 

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.    

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. If selected for further consideration, State employees may be required to provide last 2 service ratings last 2 attendance records. Applicants must meet the minimum qualifications as indicated to apply for this position.  

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, DDS EEO Specialist 2 at  

If you have any questions regarding this recruitment, please contact Ethan Ives at


In the Department of Developmental Services, this class is accountable for reviewing fiscal and operational practices of contracted private agencies to ensure they adhere to fiscal obligations and that quality services are provided to consumers in accordance with Agency standards.


Duties consistent with the Developmental Services Resource Management Specialist class specification. Including, but not limited to:
  • Accountable for reviewing fiscal and operational practices of contracted private agencies to ensure they adhere to fiscal obligations and that quality services are provided to consumers in accordance with Agency standards
  • Responsible for the day to day coordination of authorizations for both Contract Service Authorizations and Vendor Service Authorizations for approximately 15-20 qualified private provider agencies
  • Reviewing and adjusting resources of individuals as needed. This may involve many authorizations changes based on Planning Resources Allocation Team (PRAT) funding awards, Utilization Resource Reviews, movement & other factors that impact funding amounts.  
  • Compile agency information for programmatic & fiscal reviews
  • Monitor the provider’s billing and ensure errors are rectified
  • Ensure providers are funded for services
  • Track and maintain consumer’s biographical information in applicable databases; review one time requests for accuracy to ensure the service is justified and submit the request to PRAT for approval
  • Create a contract authorization to approve one time requests for service; review and analyze private agency operational plans which reflect actual and projected spending for services to clients
  • Research all financial transactions and document and develop the Annual Fiscal Report for each agency
  • Facilitate the Annual Review
  • Review Quality Service Reviews from agency staff; submit requests to private agencies for Plans of Corrections
  • Meet with private agencies to address programmatic  and quality concerns to ensure Plan of Correction is implemented
  • Conduct on-site visits to assure private agencies are in compliance with Department standards
  • Analyze and summarize a variety of data
  • Gather consumer referral candidates for residential placement and coordinate with PRAT to fill vacancies at private agencies
  • Review, monitor and process one-time requests and  payments, posting of documentation on shared computer drive
  • Monitor referral and placement activity
  • Maintain Agency Contract Book
  • Process Capital Development Requests
  • Update eCAMRIS regarding  placement & program changes, abuse & neglect investigations, participation in PRAT, PRC, HRC, URR as needed
  • Follow-up on special concerns that may include licensing, Office of Protection & Advocacy, site visits(CLA, SL, Day, ICF/ID)
  • Chair and or participate in RFP reviews
  • Participate in Quality Improvement Activities
  • Other related duties as require
  • Other information can be found here


Considerable knowledge of relevant state and federal laws, agency policies and procedures; considerable knowledge of modern methods of care, program design, treatment and education of individuals with intellectual disabilities living in various community settings; knowledge of resource monitoring and evaluation; knowledge of business finance and accounting procedures; interpersonal skills, oral and written communication skills, ability to analyze and critique private agency, organization and individual practitioner's recordkeeping and financial statements; ability to utilize computer software.


Six (6) years of professional experience in a human services setting providing services and supports to individuals with intellectual disabilities.


Two (2) years of the General Experience must have been conducting fiscal analysis and oversight of individual budgets/plans or basic auditing of business and accounting information and practices.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. For State Employees, three (3) years as a Developmental Services Compliance Coordinator and a Bachelor’s degree in accounting, business administration, education, finance, health care administration or a related field may be substituted for the General and Special Experience.


Preference will be given to those who possess the following: 
  • Experience with Microsoft Office; Outlook, Word, Excel (Utilizing functions and developing reports in Excel)
  • Experience with DDS contract language to assist DDS qualified agencies with business and operational efficiencies
  • Experience entering and retrieving data and scanning documents
  • Experience utilizing organization skills with proven track record for attention to detail and accuracy
  • Experience managing competing priorities with varying deadlines
  • Experience with facilitating meetings and handling conflict situations
  • Experience working with contract services and Individual budget authorizations
  • Experience training and mentoring DDS qualified providers on DDS waiver services and programs for individuals with Intellectual disabilities
  • Experience responding to telephone and written inquiries in a timely manner
  • Experience reviewing plan of corrections


1. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.