Transportation District Services Agent 2 (40 Hour)

Recruitment #220616-8836FE-001


The State of Connecticut Department of Transportation (DOT) invites its qualified agency employees to apply for the position of Transportation District Services Agent 2.

This Transportation District Service Agent 2 position is a 40-hour position that is located in the Special Services unit in the District 3 Highway Operations Office of Maintenance, New Haven. The hours are Monday - Friday, 7:30am - 4:00pm.

You will be responsible for independently performing a full range of tasks in the inspection of work performed under permit or of road conditions involving traffic regulatory measures. It may involve lead responsibilities for directing lower level staff in the performance of their duties.

You will be required to possess a valid driver's license and to travel to all locations throughout District 3, which ranges in area from Madison/Wallingford on the northeast to the New York state border on the southwest.

*This salary range shall increase effective July 1, 2022

Selection Plan

To Apply:

  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact


In the Department of Transportation, Central Office of Maintenance or a District Maintenance Office this class is accountable for acting as a working lead and/or for performing the most complex tasks in investigations of road conditions, issuance of construction permits or other traffic regulatory measures.


LEAD LEVEL: As assigned by a supervisor distributes, prioritize, oversees and reviews office unit work; provides staff training and assistance; conducts or assists in conducting performance evaluations; acts as liaison with operating units, agencies, consultant staffs and other outside officials regarding unit office policies and standards; prepares reports and correspondence; performs related duties as required.

ADVANCED WORKING LEVEL: Investigates requests for encroachment permits on work affecting state highway rights of way; coordinates permit investigations to incorporate specifications of units affected; confers with contractors, engineers, property owners and others concerning construction and rights of way plans; checks agreements, applications, forms, collateral permits, and related documents for accuracy and sufficiency; recommends and writes permits for work to be done; investigates traffic complaints; conducts surveys and investigates major traffic generators including rotary installations, traffic signals, channelizing islands, turning movements, hazardous locations and fatal accident sites; compiles and analyzes traffic statistics and makes recommendations; prepares detailed technical reports, graphical and tabular data and charts to support recommendations; recommends detours and alternate routes; conducts site inventory of road signs; attends public hearings pertaining to traffic control; performs related duties as required.


Knowledge of relevant agency policies and procedures; knowledge of relevant state and federal laws, statutes and regulations; knowledge of basic principles and practices of highway engineering as applied to construction, reconstruction, maintenance and survey; considerable interpersonal skills; oral and written communication skills; ability to read and interpret plans, maps, specifications, regulations and statutes; ability to conduct technical research and prepare technical reports, charts and graphs; ability to utilize computer software; some lead ability.


Six (6) years of field work in highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.


Two (2) years of the General Experience must have been in the inspection of complex highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

NOTE: For State Employees this is interpreted at or above the level of Transportation General Supervisor (Maintenance) (Bridge) (Signs and Markings), Transportation District Electrical Supervisor, Transportation Maintenance Planner 1, Transportation Supervisor (Bridge Maintenance), Transportation Maintenance Crew Leader (Highway Maintenance) (Bridge Maintenance) (Electrical Maintenance) (Tree Maintenance) (Signs and Markings) or Transportation Landscape Designer 1.


1. College training in engineering may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. For State Employees one (1) year at the level of Transportation District Services Agent 1 or Transportation Engineer 1 in the inspection of roadway construction and/or maintenance reconstruction or performing traffic engineering may be substituted for the General and Special Experience.


  • Experience communicating verbally and in writing with teammates and stakeholders of all levels.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.