Developmental Services Director Of Service Development & Support


Recruitment #220511-5676MP-001


The State of Connecticut, Department of Developmental Services (DDS) – North Region - Private Administration Division, seeks a talented and qualified individual for the position of Developmental Services Director of Service Development and Support. This is a full time 40 hour per week position located in our East Hartford, CT Office with a schedule of Monday – Friday 8:00am – 4:30pm. However, must be flexible to meet the needs of the agency.

The Director of Service Development and Support oversees a staff of 12. The position is responsible for administering the North Region budget for private residential and day supports, forensics, rent subsidy and regional transfers. This position provides oversight of individual budgets and the Fiscal Intermediary Liaison role. It is responsible for review and approval of all contract service authorizations. Track, review, and approve all one-time requests through the Planning and Resource Allocation Team (PRAT) process.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Important Next Step Information for After You Apply:

  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Connect With Us:

  • If you have any questions pertaining to this recruitment please contact Elizabeth Weston at and reference the recruitment number.
  • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
  • Follow the State of Connecticut on LinkedIn.



In the Department of Developmental Services, this class is accountable for directing and managing program and service development efforts of the department.


Provides direction and management of a major unit intended to advance agency mission; coordinates, plans and manages activities; formulates program goals and objectives; develops or assists in the development of related policy; interprets and administers applicable statute and regulations; evaluates staff; ensures development of resources necessary to conduct training programs and provide technical assistance in implementing services; manages accounting and funding for major unit; works closely with regional and training school directors and assistant directors in service development, planning and implementation; develops budget components related to staff and service development activities, projecting costs of implementing programs; monitors and evaluates departmental implementation of programs and services to determine need for additional resources, training or support; maintains contacts with individuals both within and outside of the agency who might impact program activities; performs related duties as assigned.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of training and development principles, methods and techniques; considerable interpersonal skills; considerable oral and written communication skills; considerable organizational and administrative ability; considerable ability to develop action plans to implement executive program priorities; considerable ability to plan, organize, direct and effectively coordinate and evaluate all program and staff development activities of department; considerable ability to direct and manage process of determining staff development goals and objectives based on department new program initiatives; knowledge of current trends and practices regarding provision of integrated, supportive community based services to individuals with intellectual disabilities; knowledge of state, private and community human service programs particularly those which provide services to individuals with intellectual disabilities or services needed by individuals with intellectual disabilities to function in the community.


Eight (8) years of experience in the provision of human service or education programs.


Two (2) years of the above experience must have been in a supervisory or managerial capacity with primary responsibility for planning, developing or coordinating services or programs.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in public administration or a behavioral science such as psychology, rehabilitation therapy or social work may be substituted for one (1) additional year of the General Experience.


  • Experience with current trends and practices regarding the provision of integrated, supportive community based services to persons with intellectual or developmental disabilities.
  • Experience with provider contract monitoring and contract negotiations.
  • Experience applying quality improvement systems.
  • Experience with managing budgets.
  • Experience with contract and individual budget authorizations.
  • Experience with Microsoft Office Suite including Word, Outlook, Excel, and Teams.
  • Experience leading teams and working to foster cooperative goals, build trust, and enlist others in a common vision.
  • Experience with collaborative verbal and written communication skills to communicate effectively across all levels of the organization.
  • Experience with relevant state and federal laws and statutes.
  • Experience with Licensed Residential Programs and Community Companion Homes (CCH).
  • Experience with emergency placement situations.
  • Experience working with individual’s entitlements and benefits.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.