Connecticut StateDepartment of Administrative Services

Social Worker - Social And Human Services


Recruitment #220509-7713SH-001


Are you driven and motivated to making a positive impact with those you work with? If so, we have an excellent opportunity for you to join our team of individuals committed to the goal of making a difference in our communities! 

Who We Are:
The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options. Follow us on twitter@ctdss and see what we are all about! 

The Role:
We are currently recruiting for several Social Workers across many of our locations within the state including; Bridgeport, Greater Hartford (Windsor), Hartford, Manchester, Middletown, New Haven, Norwich, and Waterbury. These positions will have a Monday through Friday schedule and work hours will be from 8:00 am – 4:30 pm. 

Our ideal candidate will have respect for a client’s right to self-determination. They will also need to understand and appreciate the roles of race, religion, ethnicity, sexual preference, gender identity, age, disability status, and individual values as they relate to serving clients and their families. They will be working independently and be able to deescalate tense situations. 

In this role, we would entrust you to deliver social casework and crisis intervention services to a caseload of individuals and families. Along with other duties as needed, we would have you:
  • Provide protective and supportive services to abused, neglected and/or exploited older clients
  • Conduct home visits
  • Coordinate supports and services for individuals in our care
As a state employee, you will be open to a terrific work life balance and competitive benefits package. This includes; excellent health care, generous leave policies, a retirement plan, a deferred compensation program, and more.

We hope you take this opportunity to join our team and make an impact by serving your state!

Check out the video below to see what it's like to be a state employee:

Selection Plan

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. 

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.    

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. If selected for further consideration, State employees may be required to provide last 2 service ratings last 2 attendance records. Applicants must meet the minimum qualifications as indicated to apply for this position.  

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to

The Department of Social Services participates in E-Verify, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

If you have any questions regarding this recruitment, please contact Ethan Ives at


In a state agency or facility this class is accountable for the provision of intensive supportive social case work services to an assigned caseload of individuals and families.


Some of the duties in this role include are, but not exclusive to: 
  • Delivering social casework and crisis intervention services to a caseload of individuals and families
  • Providing protective and supportive services to abused, neglected and/or exploited older clients
  • Conducting home visits to vulnerable individuals to evaluate client functioning, monitoring risk
  • Evaluating clients' capacity to manage their own affairs and protect themselves from financial exploitation
  • Arranging for and assessing the status of supports such as homecare, public assistance, legal aid, housing, medical and psychiatric examination, and therapy, etc.
  • Completing required case documentation and correspondence within mandated timeframes, writing petitions and other legal documents, and testifying at court
  • Communicating effectively with clients, family members and other formal and informal care systems
  • Conducting home visits in areas that are isolated and/or may involve unsanitary conditions
  • Additional information can be found here


Considerable knowledge of principles, techniques and methods of professional social work; considerable knowledge of various economic, emotional, medical, psychological and social factors influencing attitudes and behavior of individuals and families; knowledge of community resources available to individuals and families; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to interpret and apply social work policies; considerable ability to prepare clear and concise reports and case histories.


A Master's degree in social work or a closely related field and one (1) year of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning OR a Bachelor's degree in social work or a closely related field and two (2) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning.

1. Closely related fields are: applied sociology, child development, child welfare, clinical psychology, counseling, human development and family studies, human service, marriage and family therapy, nursing, social and/or human services, education and criminal justice  
2. Qualifying experience at this level must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload and assessment of basic client needs (nutritional, environmental, financial, medical, protective service) through continuing personal observation during visits, intervention and evaluation.


For state employees successful completion of the Social Worker Trainee program may be substituted for the General Experience.


Preference will be given to those who possess the following:
  • A Master’s degree in Social Work
  • Oral and written second language fluency in either Spanish, Polish, Italian, Portuguese, or Haitian Creole
  • Experience working with elderly individuals
  • Experience working with adults with disabilities
  • Experience making client home visits
  • Experience in Microsoft Office Suite and Windows 10
  • Experience learning new program-specific software
  • Experience providing verbal and written communication to a diverse population including elders, family members and other formal and informal care systems


1. Candidates cannot be appointed until all degree requirements are completed.
2. Incumbents in this class will be required to possess retain a valid Motor Vehicle Operator's License.
3. Incumbents in this class will be required to travel.
4. Incumbents in this class may be required to speak a foreign language.
5. COMMISSION ON THE DEAF AND HEARING IMPAIRED: Incumbents in this class must be able to communicate fluently in American Sign Language.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.