Connecticut StateDepartment of Administrative Services

Tax Unit Manager

Recruitment #220419-8655MP-001


Are you looking to take your career to the next level?  The Department of Revenue Services has an exciting new management position; we encourage you to apply today!

The State of Connecticut, Department of Revenue Services (DRS) is seeking to fill one Tax Unit Manager position in the Oversight Unit within the Operations Division. 

The Oversight Unit is responsible for keeping the State's tax administration systems up to date with legislative requirements and agency initiatives. The unit members act as liaisons between business users and systems developers in researching systems issues and resolutions. The unit also is responsible for implementation of processes between CT State Agencies, other States Tax Agencies, and the Internal Revenue Service.

Our Mission

The mission of the Department of Revenue Services is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace.

What We Can Offer You

The State of Connecticut provides a leading comprehensive benefits package including:

  • Excellent health and dental coverage;
  • A generous retirement plan;
  • Paid time off;
  • A healthy work/life balance!

Check the video below to learn what it's like to be a State employee: 


Selection Plan

To Apply:

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted. Questions can be sent to

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important Information After You Apply:

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.


In the Department of Revenue Services, this class is accountable for directing the work of a major Tax unit.

In the Department of Labor, this class is accountable for directing the entire field audit function involving the financial examination of businesses to ensure accurate contributions are made to the Unemployment Compensation Trust Fund.


Directs staff and operations of unit; coordinates, plans and manages unit activities; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares or assists in preparation of unit budget; maintains contacts with individuals both within and outside of unit who might impact on program activities; directs handling of correspondence and preparation of reports of examinations and other financial and statistical memoranda; conducts hearings and conferences with taxpayers and/or their representatives involved in disputed tax matters; recommends changes in existing legislation; prepares reports on unit activities and other necessary statistical and narrative reports; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles and practices of accounting and auditing; considerable interpersonal skills; considerable oral and written communication skills; considerable ability in interpretation of laws and regulations.


Nine (9) years of experience in technical work in taxation in the auditing of tax returns and fiscal records or tax administration.


One (1) year of the General Experience must have been in a supervisory capacity. For State employees, this is the level of Revenue Examiner 4.


  1. College training in accounting or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years.
  2. A Master's degree in accounting or taxation may be substituted for one (1) additional year of the General Experience.
  3. Certification in one of the following may be substituted for one (1) additional year of the General Experience: Certified Public Accountant or Certified Internal Auditor.
  4. One (l) year as a Tax Appellate Officer may be substituted for the General and Special Experience.


  • Experience working on projects to upgrade or implement Integrated Tax Administration Systems;
  • Experience with oversight and coordination of development and maintenance of a major tax system;
  • Experience interpreting and following policies and procedures;
  • Experience working on projects that intersect multiple bureaus within a tax agency;
  • Experience working with external vendors in support of tax systems;
  • Experience managing a team in the support of an integrated tax system;
  • Experience using analytical thinking to solve problems.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.