STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Connecticut Careers Trainee (Social & Human Services) (40 Hour)

Target class: Eligibility Services Worker

Recruitment #220201-1992SH-001

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Introduction



Are you interested in acquiring skills, knowledge, and experience that will help you develop and have a rewarding career? 
If so, we invite you to apply for an exciting opportunity with DSS!

The State of Connecticut, Department of Social Services (DSS) is recruiting for multiple Connecticut Careers Trainee vacancies with the target class of Eligibility Services Worker for our area offices across the state. These opportunities are full time (40 hours per week), with a Monday through Friday schedule on first shift.

You may be assigned to work remotely or in the office while determining eligibility for DSS programs and benefits while reviewing comprehensive financial documents and statements, using a variety of computer applications.

Our Ideal Candidate Will:
  • Have strong customer service and interpersonal communication skills
  • Have the ability to successfully manage multiple priorities
  • Possess and apply critical thinking skills
Training: 
The Connecticut Careers Trainee (CCT) is a class targeted to college graduates to provide a one-year training program to develop the vital tools to work in the professional field of Eligibility Services Worker. You will receive training in introductory governmental work for development of skills and knowledge in the field of public administration in order to qualify for advancement into agency professional positions. You will perform a variety of increasingly difficult duties as skills are acquired during the course of the training period.

Eligibility for promotion to the target class Eligibility Services Worker (Salary plan SH Grade 19) is earned upon successful completion of the one-year training program.

We encourage you to consider the following testimonial from one of our employees:

"Training as a CCT was a great experience! Being in a classroom setting with others that have just been hired to do the same thing as you, with all different backgrounds and experiences, was a pleasure. I still have friendships with many of the individuals that I have met during my CORE training who are also my coworkers from my office and other branches. There is a lot to learn and having others that can share in the same experience while going through it all together, is comforting. Virtual training in a Teams setting was a way to share as a group, but also presented time to learn and grow on your own. Overall, it was a wonderful experience!" -Marisa

What we offer:
We offer competitive benefits including health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals. We encourage a healthy work/life balance to all employees.

Please watch the video below to find out how you can make an impact as a State Employee!

Selection Plan

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@ct.gov.

The Department of Social Services participates in the E-Verify system, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies in this job class.

Please be sure to select any towns listed (Bridgeport, Danbury, Hartford, Manchester, Middletown, New Britain, New Haven, Norwich, Stamford, Torrington, Waterbury, Windham, Windsor) that you would be willing to work in. 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Due to the large volume of applications received, we are unable to confirm receipt or status updates during the recruitment process. Please note that not all applicants will be contacted for interview and encouraged to apply for future postings.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

If you have any questions pertaining to this recruitment, please contact Jasmyn Raymond, Jasmyn.Raymond@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.

EXAMPLES OF DUTIES

In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.

MINIMUM QUALIFICATIONS

Possession of a Bachelor's or Master's degree.

NOTE:

  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.

PREFERRED QUALIFICATIONS

Preference will be given to candidates with the following experience with a combination of coursework or working in an office and remotely:

  • Working in fast-paced, Person Centered environment with exposure to a culturally diverse population while working in-office and remotely.
  • Using Microsoft Office Suite including managing data, report writing, tracking work and scheduling meetings.
  • With computer applications and software or other comparable automated programs.
  • Managing multiple priorities and implementing time management best practices. 
  • Conducting interviews, gathering, and analyzing confidential information that involves considerable phone, email, and/or in person contact.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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