Connecticut StateDepartment of Administrative Services

State Program Manager

Recruitment #220118-4799MP-001

Introduction



Are you a DOL employee looking for the next step in your career at the managerial level?
 If so, we invite you to apply!

The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-integrated services that serve the needs of our customers.

The Department of Labor’s Communications Office is dedicated to promoting CTDOL’s programs and working with its employees and the public to help ensure the agency’s message is consistent, accurate and reflects its mission goals. The Communications office is the primary contact for media inquiries and coordinates interview requests or media responses. The unit also coordinates agency-specific information for various state publications, including the State Register and Manual and the Digest of Administrative Reports to the Governor. Responsible for maintaining all Internet and Intranet web site activity for the Agency, with the goal of sharing and communicating information to the public and our employees in a consistent, accurate and timely manner. The Agency Intranet serves as an important tool for CTDOL employees to communicate internally and easily share information. The Intranet site hosts CTDOL’s online employee newsletter, e.XTRA Pieces, and Labor Line, which features employee articles and photos.

The ongoing goal of this unit is to provide and promote information regarding the agency’s work in a timely, accurate and consistent manner. This includes press releases, PowerPoint presentations, web and social media postings, web banners and pages, newsletters, flyers, bulletins and brochures.

We are seeking to promote one Department of Labor employee to State Program Manager Wethersfield, CT. This is a full-time, first shift position with a Monday through Friday schedule.

In this role you would be responsible for:
  • Developing and coordinating communications, digital media, and online project scopes, timelines, and allocation of resources with communications director on special projects, with lead and supervisory duties.
  • Coordinating, strategizing, and implementing the agency's 3-year website migration, including troubleshooting, reporting, coordinating communications with CTDOL units, and leading launch communications and documents. Expertise with Sharepoint Designer, Sitecore v. 1&2, jotform, excel, Adobe Premiere, listserv, and similar software and technology.
  • Achieving goals of agency-wide satisfaction and quality program that includes surveys and metrics for unit performance.
  • Able to train vendors and agency staff on new systems; provide end-user troubleshooting for bug fixes.
  • Routinely audit existing systems and deployments and identify errors or areas for improvement.
  • Supervise all Internet/Intranet web functions for the agency, assisting/ advising web staff, and working with leadership and staff regarding structure and new content.
  • Develop and propose data migration best practices for all current and future online projects.
  • Manage, coordinate, and execute agency webinars & video communication initiatives. Work with units and leadership to identify, cull, and produce content for necessary topics including scripting, video editing, and media releases.
  • Manage improvements and expansion of the agency’s primary communications tool, the website, through accessibility compliance, identifying and prioritizing information, liaising with internal and external stakeholders to align communications messaging.
  • Oversee allocation of media resources through CETC grant. Identified qualified vendors for needed service or product; work with legal team to negotiate terms and reviews; work with communications director on media strategy.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Labor, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies in this job class.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

If you have any questions pertaining to this recruitment, please contact Jasmyn Raymond, Jasmyn.Raymond@ct.gov.

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.  

SUPERVISION RECEIVED

Receives general direction from an administrative official of higher grade.  

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

Directs the administration and/or operations of an agency program and/or project or division; coordinates, plans and manages program and/or project activities; formulates goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; provides input or evaluates staff; prepares or assists in preparation of budget; maintains contact with individuals both within and outside of agency who might impact on program and/or project activities; serves on committees and/or and task forces as required; speaks before professional and lay groups on subjects related to agency mission; performs related duties as required.  

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of project management; considerable knowledge of the principles and practices of business and public administration with emphasis on effective organization, administration and management considerable ability to analyze organizational problems and determine effective solutions; considerable interpersonal skills; considerable oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must been in a consultative capacity with programmatic and administrative or project management responsibilities in the specific area of assignment. 

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.

3. Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.    

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.