Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Are you interested in acquiring skills, knowledge, and experience that will help you develop and have a rewarding and successful career? Would you like to make a difference and serve our citizens? 

If so, we have an exciting opportunity for you with the Department of Revenue Services!

The DRS Operations Support Unit has a current opening and future anticipated openings for a Connecticut Careers Trainee (CCT) with a target class of Tax Corrections Examiner 1. This recruitment will be used to develop a POOL of candidates to be hired as vacancies occur. These positions will be located in Hartford, and are full time, 40 hours per week, Monday through Friday, 8:00 a.m. - 4:30 p.m.

Who We Are

The State of Connecticut, Department of Revenue Services (DRS) endeavors to provide fair, consistent and efficient services to administer the tax laws of the State of Connecticut. We advocate for sound tax policy and strive to collect tax revenue in an accurate, timely and reliable fashion to support and fund the crucial services to the citizens of Connecticut. We provide the highest degree of integrity, professionalism, and excellent customer service for our taxpayers.

You are the voice of the agency to provide Connecticut taxpayers with the best service possible. It is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce, as taxpayers rely on our employees to accurately collect revenue to fund all the state’s services.

Your Future with DRS

The Connecticut Careers Trainee (CCT) is a training program targeted to college graduates to provide a one-year training program to develop the vital tools to work in the professional field of Tax Corrections Examiner 1. You will receive training in introductory governmental work for development of skills and knowledge in the field of public administration in order to qualify for advancement into agency professional positions. You will perform a variety of increasingly difficult duties as skills are acquired during the course of the training period. More details can be found in the class specification.

After you successfully complete your training program, as a Tax Corrections Examiner 1 your role may include:

• Reviewing computer edit and update printouts, audit assessments, and/or taxpayer account data to identify and resolve correction problems and to properly adjust and update accounts;
• Researching original and amended returns to determine if taxpayer is in violation of any tax statute, regulation or department policy;
• Interpreting schedules of income and expense and verifying that exemptions, deductions and/or credits claimed by taxpayer are valid;
• Preparing work papers supporting all adjustments made to financial data systems;
• Researching account master files to determine if registration problem exists;
• Computing the tax liabilities and credits by interpreting incomplete or improperly completed tax returns.

Discover Why We Are a Phenomenal Place to Work

A career with DRS may be the right fit for someone looking to learn in a fast-paced, purposeful work environment. We’re committed to administering the state’s tax system fairly, courteously, and efficiently. We believe the way to do this is to partner the skills, creativity, and resourcefulness of our workforce with the best technologies available. Our employees are dedicated to public service and have many opportunities for personal and professional growth. This is a great opportunity to launch your career with the State of Connecticut! 

Our employees participate in a competitive benefits plan that includes healthcare coverage, retirement plan options, deferred compensation, as well as paid time off and various leave policies. This role may also afford you teleworking opportunities. We encourage a healthy work/life balance to all employees.

Learn more about how you can make an impact: 

This is a competitive recruitment, open to the public.

This recruitment will be used to develop a POOL of candidates to be hired as vacancies occur.

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).

To Apply:

• Complete a Master Application and directly apply to this recruitment.
• In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. Please ensure that your application is complete, including all supporting job details, education, and credentials. You will be unable to make revisions once you officially submit your application to the State of Connecticut.

What to Expect After You Apply:

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices, and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

Should you have any questions about the position, please contact Samantha Wasef, Human Resources Associate – Talent Solutions at Samantha.Wasef@CT.Gov

In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.

In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.

Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.

Possession of a Bachelor's or Master's degree.

NOTE:

1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
2. Candidates cannot be appointed until all degree requirements are complete.

• Bachelor’s degree in Business, Accounting, Finance, Management or Taxation;
• Experience in customer service;
• Experience in analysis and math computations;
• Experience communicating with diverse groups through oral and written communication;
• Experience using new technology and different financial software systems, including the Microsoft Office Suite;
• Experience working remotely. 

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.