Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Recruitment #220112-2292AR-001


The State of ConnecticutOffice of the State Comptroller (OSC), is an agency whose mission is to provide accounting and financial services, to administer employee and retiree benefits, to develop accounting policy and exercise accounting oversight, and to prepare financial reports for the state, federal and municipal governments and the public. 

We are recruiting for multiple full-time Connecticut Careers Trainee (CCT) with a target class of Retirement and Benefits Officer (RBO) to work in the Active and Pension Payroll Services Division.  Each position requires completion of a two-year (2-year) training program working 40 hours per week, Monday through Friday.  Upon successful completion of the 2-year training program, the position will be promoted to the RBO title.  The incumbents in these roles will:  

  • Respond to retiree phone inquiries; 
  • Review and interpret retiree/annuitant records; 
  • Understand relevant state and federal laws, statutes, and regulations;  
  • Process new retirees into the system; 
  • Review on-line reporting of new retirees and establish record system;  
  • Examine application and related reports/forms; 
  • Verify amount of benefit; 
  • Perform data entry; 
  • Coordinate with the Audit Unit and Counseling Services Unit for receipt of the required cases/files;  
  • Adhere to a strict schedule for entering and processing new retirees in system; 
  • Organize pulling of benefit checks; 
  • Coordinate with various units regarding the necessity of pulling pension checks and/or stopping EFTs (stopping EFTs)
  • Resolve Electronic Funds Transfer (EFT) problems by communicating with retirees and financial institutions;  
  • Assist with the processing of Direct Deposit additions/corrections/cancellations;  
  • Prepare and mail vendor reports and checks including Child Support payments, Medical benefits, and garnishments; 
  • Calculate the retroactive adjustments and interest payments due to retirees for their final audit; 
  • Post necessary changes and update systems where applicable;  
  • Assist in the investigation of returned checks and 1099R's; 
  • Assist in compiling miscellaneous contribution information for contribution letters for new retirees and providing duplicate letters where needed; 
  • Respond to requests for reissued 1099R forms for current and historical;  
  • Respond to retiree requests of information as needed; 
  • Compose correspondence as needed.

Candidates must meet the minimum qualifications as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.  Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

The Office of the State Comptroller is located in the newly-renovated State Office Building at 165 Capitol Avenue.  This state-of-the-art building offers an on-site cafeteria, free garage parking, and ergonomic workspaces.  The OSC offers an excellent salary and offers a competitive benefits plan that includes healthcare coverage, a retirement plan, as well as paid time off! 

Selection Plan

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Please ensure that your application is complete prior to submitting.  NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, supervisory references, attendance records, etc., at the discretion of the hiring agency.  This posting may require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. The RQ process will include a requirement to submit your college transcripts so that your degree can be verified.  Please regularly check your email for notifications. Interviews will be limited to candidates whose experience and training most closely meet the requirements and preferred qualifications of the position. 

Questions about these required documents should be directed to the hiring agency's human resources office:

Interviews will be limited to candidates whose experience and training most closely meet the requirements and preferred qualifications of the position.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.

Please note that applications to this recruitment process may be used for future vacancies.

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.


Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.


Possession of a Bachelor's or Master's degree.


  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.


  • Ability to work in a fast-paced environment

  • Strong analytical and problem-solving skills

  • Ability to utilize various computer software programs for analysis

  • Ability to work under pressure according to specific time constraints

  • Strong interpersonal and customer service skills

  • Strong organizational and time management skills

  • Ability to work independently to conduct research

  • Ability to interpret and apply relevant state statutes and regulations

  • Excellent written and verbal communication



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.