Connecticut StateDepartment of Administrative Services

Clerk Typist

Recruitment #220105-2008CL-001

Introduction

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. 

Do you want to be a part of a dynamic team of caring individuals and assist our clients/patients so they can achieve success?  Do you want to make a difference in the public sector?  If so, apply today to Make an ImpaCT as a Clerk Typist for the State of Connecticut!

The DMHAS, River Valley Services (RVS) is currently recruiting for a full-time Clerk Typist to join our team.  This position is part of the Health Information Management (HIM) Department located in Leak Hall Reception Office, 1000 Silver Street, Middletown, CT.  The work schedule is 1st shift, 8:00 a.m. to 4:30 p.m., Monday through Friday, 40 hours weekly.  The position number is 131285. 



Our goal at RVS is to provide the highest quality crisis intervention, case management, and residential and clinical services to adult citizens, 18 years of age and older, who suffer from serious mental disorders and who lack the financial means to secure such services in the private sector. Services are directed at improving clients’ quality of life and fostering dignity, ability, and recovery. We are dedicated to promoting a complete and responsive service system for our clients and others in need. All persons receiving services from River Valley Services have the right to culturally appropriate mental health and addiction services consistent with their communication needs and personal preferences. 

In this role you will discover the opportunity to: 

  • Welcome and screen clients; 
  • Direct clients and/or visitors to their appointment; 
  • Be responsible for providing coverage at Leak and Dutton home sites; 
  • Handle routine requests for information;
  • Provide assistance over the telephone or in person; and
  • Monitor the sign-in sheet for clients and staff.
We participate in a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off! We encourage a healthy work-life balance to all employees.

Selection Plan

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

Candidates who meet the Minimum Qualifications - as listed on the job opening - will be considered for this role, as determined by qualifications stated on the submitted application. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. 

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a). 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. 

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

Should you have questions pertaining to this recruitment, please contact Doreen Clemson at Doreen.Clemson@ct.gov or (860) 785-9855.  

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency, this class is accountable for performing a full range of general clerical functions including basic processing, reception, filing, record keeping, bookkeeping and typing.

EXAMPLES OF DUTIES

1. TYPING: Using a typewriter, personal computer and other electronic equipment types a variety of materials from rough copy or electronic recording device including correspondence, memos, reports, forms, applications, bills and other documents and records with speed and accuracy; reviews and corrects drafts for conformance with originals; enters and retrieves data on personal computers and computer terminals.

2. FILING: Maintains logs; sets up and maintains records and files according to established procedures; (e.g. alpha, numeric or chronological order); searches files for information.

3. CORRESPONDENCE: Prepares and sends out standard form letters making minor revisions or additions.

4. REPORT WRITING: Compiles information from standard sources and prepares reports.

5. INTERPERSONAL: Answers phone, transfers calls and takes messages; receives and directs visitors; handles routine requests for information, procedural guidelines or assistance over the telephone or in person; (e.g. counter, reception and/or information desk).

6. PROCESSING: Receives, sorts and distributes mail; performs a variety of basic processing tasks (e.g., sorts, numbers, codes and files materials), reviews materials for accuracy and completeness (ensures categorical information is completed as required), makes changes per instructions or as authorized, verifies information through cross-referencing of existing computer and/or manual files or inquiries by phone or form letter to sender or other work units; does routine posting to ledgers, account books or other records; receives payments for licenses, bills, applications, fines and fees, etc.; prepares, totals and balances receipts; prepares cash transmittal/deposit slips; types and prepares purchase requisitions, orders or billing invoices according to established procedures; assists in or maintains inventory and orders supplies; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office procedures including proper telephone usage and filing; knowledge of spelling, punctuation and grammar; skill in typing a variety of materials; basic interpersonal skill; basic oral and written communication skills; basic skill in performing arithmetical computations; ability to operate office equipment which includes personal computers, computer terminals and other electronic equipment; ability to perform basic clerical tasks such as coding, sorting, alphabetizing and numeric ordering.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) months as a Typist or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

Graduation from high school with coursework in typing.

PREFERRED QUALIFICATIONS

Our ideal candidate will possess the following: 

  • Experience working in a medical or behavioral health office. 
  • Experience handling confidential, proprietary, medical or other types of sensitive information. 
  • Experience scanning and uploading documents.     
  • Experience in general office procedures including proper, high volume telephone usage and filing.     
  • Experience interacting with a diverse population. 
  • Experience working on multiple tasks.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.