Connecticut StateDepartment of Administrative Services

Public Utilities Supervisor Of Technical Analysis (35 Hour)

Education, Outreach & Enforcement

Recruitment #211216-6726EE-002


The State of Connecticut, Department of Energy & Environmental Protection's Public Utilities Regulatory Authority has an opening for a Public Utilities Supervisor of Technical Analysis to join the team. If you are a dedicated utilities professional ready to lead a team, we invite you to explore this opportunity! 

The Public Utilities Regulatory Authority (PURA) is statutorily charged with regulating the rates and services of Connecticut's investor owned electric, natural gas, water and telecommunication companies and is the franchising authority for the state's cable television companies. Ensuring affordable and reliable service from these sectors is critical to maintaining public health and safety and a thriving economy in the state of Connecticut. PURA oversees many aspects of Connecticut's utility sector, including but not limited to: ensuring the prudence of electric system modernization, natural gas system expansion and water system infrastructure investments, reviewing mergers and acquisitions in all the above regulated sectors, conducting periodic utility rate cases, overseeing service quality, safety, and investment for the state's telecommunications infrastructure, and implementing federal requirements for natural gas pipeline safety.

Position Details

This is a full-time, first shift recruitment that operates on a 35 hour per week schedule, Monday through Friday. This position will be located in New Britain, CT. The hired candidate must have the ability to travel to locations across the state of Connecticut for events and meetings.

Your Role

The Office of Education, Outreach, and Enforcement (EOE) Supervisor of Technical Analysis (STA) will report to the Director of EOE and be responsible for scheduling, assigning, and reviewing work of EOE staff as well as planning and prioritizing unit work in all three EOE units (Education and Outreach; Licensing and Certification; Mediation and Enforcement). This person will assist the EOE Director with establishing and maintaining office policies and procedures, particularly as it relates to consumer assistance and education to ensure EOE meets key agency priorities.

The selected candidate will play a crucial role on upcoming assignments associated with PURA's implementation of its Equitable Modern Grid Initiative and key portions of Public Act 20-5, known as the "Take Back Our Grid" Act, including but not limited to, investigations into the utilities' preparation for and response to major storm events; a deep dive into the distribution interconnection procedures employed by the electric utilities; and inspections and audits into the regulated electric, gas, and water utilities, and telecommunications companies.

For more information regarding the impact and potential associated with being a member of the EOE, applicants are encouraged to review recent publications regarding the office’s accomplishments, such as this November 18, 2021 article.

More details about this role can be found in the class specification

Learn more about PURA's EOE in the video below: 


What We Can Offer You

Our employees participate in a competitive benefits plan that includes healthcare coverage, and a retirement plan, as well as paid time off! We encourage a healthy work/life balance to all employees. 

Selection Plan

This is a competitive recruitment, open to the public.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a).

To Apply:

  • Complete a Master Application and directly apply to this recruitment.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the State of Connecticut.

What to Expect After You Apply:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

Should you have any questions about the position, please contact Samantha Wasef, Leadership Associate – Talent Solutions at Samantha.Wasef@CT.Gov


In the Department of Energy and Environmental Protection this class is accountable for supervising the professional, technical and clerical staff and activities of the Cable Television (CATV), Electric, Gas, Gas Pipeline Safety, Telecommunications or Water Section.


Specific responsibilities of this position include, but are not limited to:

  • Works closely with legal advisors on dockets assigned to the Office of Education, Outreach and Enforcement (EOE) Unit to ensure timely resolution;
  • Coordinates and tracks internal trainings related to Legal issues, including writing and ethics;
  • Identifies and defines new operational strategies for consideration;
  • Manages and ensures the efficiency and productivity of the Legal Director’s daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files; and
  • Advises and assists the Legal Director with planning and scheduling meetings, conferences, teleconferences and travel.


Considerable knowledge of and ability to apply and utilize computerized analytical techniques; considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles and practices of cable television (CATV), electric, gas, gas pipeline safety, telecommunications or water utilities; considerable knowledge of methodologies useful in analysis of cable television (CATV), electric, gas, gas pipeline safety, telecommunications or water utilities; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to prepare and edit complex technical documents; ability to utilize computer software; supervisory ability.


Nine (9) years of professional experience in cable television (CATV), electric, gas, gas pipeline safety, telecommunications or water utilities.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in a discipline closely related to the section activities may be substituted for one (1) year of the General Experience.


  • Experience working on grid modernization, clean and renewable energy, affordability, and/or consumer assistance and education;
  • Experience with relevant agency policies and procedures;
  • Experience with applying management principles and techniques;
  • Experience in project management, with a focus on interdepartmental communication;
  • Experience in data analysis and database management;
  • Experience in Microsoft Office 365 applications, including SharePoint and Teams;
  • Experience managing multiple projects simultaneously and to work independently.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.