Environmental Protection Dispatcher

The mission of the State Environmental Conservation Police (EnCon) Division is to provide natural resource protection and public safety through education, outreach and enforcement. EnCon is seeking to hire an Environmental Protection Dispatcher. The Emergency Dispatch Center is a 24 hour, 7-day a week operation responsible for providing a communication link between operations within the Department of Energy and Environmental Protection, other public safety agencies and the public. This position is 3rd shift, 11:30 pm - 7:30 a.m. This is a permanent, full-time position with offices in Hartford and Marlborough.

At the Connecticut Department of Energy & Environmental Protection (DEEP), we are dedicated to conserving, improving and protecting our natural resources and the environment- and increasing the availability of more affordable, cleaner and more reliable energy. Connecticut’s system of state parks and forests, state boat launches, and waterways, provide many opportunities for outdoor recreation for residents and visitors alike. These range from camping and fishing to hiking, boating, and picnicking.

The Bureaus of Outdoor Recreation and Natural Resources lead the agency’s outdoor recreation efforts by acquiring and managing lands with an eye toward providing public use that is compatible with long term protection of natural resources. The Bureau of Outdoor Recreation is made up of three Divisions (Parks, Environmental Conservation Police, and Boating).

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your Online Status Board and email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. 

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Please be advised that resumes are no longer being accepted during the time that you apply.  Please ensure that your application is complete and displays your qualifications.  You will be unable to make revisions once it is submitted.  Questions can be sent to Emily.Kennedy@ct.gov.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  Position specific questions can be sent to Adam.Therrien@ct.gov.

All State employees shall follow the guidelines as listed in Executive Orders  13F (3a) and 13G (3a) .

In the Department of Energy and Environmental Protection, this class is accountable for providing a communication link between the units and/or divisions of the Department of Energy and Environmental Protection, other public safety agencies and the public.

Operates radio communication equipment and receives and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters; relays information and requests for assistance to appropriate jurisdictions; operates computer equipment; operates VOTER System to determine radio transmission capability; advises other agencies on incidents of special concern; dispatches emergency response teams of the agency; operates computer assisted dispatch (CAD), National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems; maintains initial incident report; maintains written records and logs of shift activity; interprets and relays information to field personnel; contacts and may coordinate with agency units and /or agencies such as Federal Aviation Administration, Coast Guard, State Police and local public safety agencies; interprets and applies state statutes and regulations pertaining to environmental protection issues; independently responds to calls from the general public; provides general information or referrals to the general public; determines and evaluates whether emergency or non-emergency situations exist, prioritizes and takes appropriate action; may prepare reports; performs related duties as required

Knowledge of and ability to operate and monitor communications equipment; knowledge of and ability to interpret and apply state and federal laws, statutes, regulations and procedural guidelines relating to conservation enforcement; knowledge of terminology used in radio communications; knowledge of laws, rules and regulations governing radio communications equipment; interpersonal skills; computer keyboarding skills; ability to listen and communicate calmly, effectively and courteously with the public and emergency personnel in emergency and non-emergency situations; ability to speak proper English and enunciate clearly; ability to function and react calmly, effectively and efficiently under stress; ability to determine priorities among multiple issues as well as analyze problems and take appropriate actions; ability to exercise discretion in handling confidential information; ability to follow oral and written instructions; ability to maintain manual and electronic records.

One (1) year of experience in dispatching and operation of communication equipment.

• Experience with computer assisted dispatch (CAD), National Crime Information Center (NCIC), and CT On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems
• Proficiency using Microsoft Office applications
• Experience creating and maintaining manual and electronic records
• Ability to understand, speak, read, and write proper English and to enunciate clearly
• Experience interpreting and applying state and federal laws, statutes, regulations, and procedural guidelines relating to conservation enforcement
• Ability to function and react calmly, effectively, and efficiently under stress
• Ability to determine priorities among multiple issues as well as analyze problems and take appropriate actions

1. Incumbents in this class must have and maintain certification as a Telecommunicator.
2. Incumbents in this class must receive certification in NCIC and COLLECT systems within three (3) months of appointment.
3. Incumbents in this class may be required to work a schedule that includes weekends, evenings and holidays.

In addition to the checking of references and facts stated in the application a thorough background investigation of each candidate may be made before persons are certified for permanent appointment.

A physical examination may be required by the appointing authority. Applicants for this class must possess normal hearing and vision.

Incumbents in this class may be required to work in tiring positions for long periods of time.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.