STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Education Support Technician

Recruitment #211117-3231EA-001

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Introduction



Do you enjoy performing technical and statistical work to improve processes? Does a career in public service excite you? If so, come make an impact by serving your State! Read below & apply today. 

The Connecticut State Department of Education (CSDE) is now accepting applications for an exciting Education Support Technician opportunity within the Performance Office located at 450 Columbus Blvd., Hartford, CT. CSDE is the administrative arm of the Connecticut State Board of Education. Through leadership, curriculum, research, planning, evaluation, assessment, data analyses and other assistance, the Department helps to ensure equal opportunity and excellence in education for all Connecticut students. The Department is responsible for distributing funds to all Connecticut public school districts. The Department also operates the Connecticut Technical Education and Career System.

The Role: You will support the data collection efforts of the Office and improve overall efficiency. The CSDE Performance Office collects student, staff, organization, and assessment data from districts and schools across the state. These data are used to inform critical functions like federal/state reporting, district/school accountability, or other research and evaluation activities. Under the direction of the Bureau Chief, you will work collaboratively to: prepare and disseminate a wide variety of communications; set up systems for collecting and tracking information; automate and/or digitize routine processes; and provide high quality customer service. 

Benefits & Schedule: This opportunity is full-time, Monday- Friday, 8:30am-4:30pm. We participate in a competitive benefits package that includes comprehensive healthcare coverage, retirement plan options, paid time off and so much more! We also encourage a healthy work-life balance for all employees! 

           

Selection Plan

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) in which you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.
Important Information After You Apply: 
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 
  • Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
  • Should you have any questions about this recruitment please contact faith.macdonald@ct.gov (860) 937-6362. 

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Education this class is accountable for technical and statistical work connected with the operations of the department.

EXAMPLES OF DUTIES

Performs a variety of increasingly difficult statistical and technical education related tasks within a bureau or division of the Department of Education; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of principles and practices of public administration; knowledge of organization and operation of public schools; knowledge of general office procedures; some knowledge of statistical methods and procedures; interpersonal skills; oral and written communication skills; ability to analyze and evaluate applications and similar material.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in technical work in an area of education.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

  • Professional experience in an education setting.
  • Experience in Microsoft Office software (e.g., Word, Excel, Publisher, PowerPoint, Access, Outlook) working with pivot tables, filtering/sorting data, mail merges, data validations, slide template modifications, exporting data, and simple database queries.
  • Experience writing, proofreading, and formatting documents for content as well as editing for readability, grammar, punctuation, and spelling.
  • Experience in a customer service focused environment, utilizing written and verbal communication to assist customers. 
  • Experience supporting data collections through data analysis, cleaning data, training data providers, and following up with data providers.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





E-mailPhone: (860) 713-52058am - 4:30pm M-FPowered by JobAps