Connecticut StateDepartment of Administrative Services

Secretary 2

Recruitment #211021-7539CL-001


Southern Connecticut State University (SCSU) is a constituent unit of the Board of Regents for Higher Education (BOR), Connecticut State Colleges and Universities. As one of the State of Connecticut institutions of higher learning, we are a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.

Founded as a teachers college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 10,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston. 

We are recruiting for two (2) full-time Secretary 2 positions, located in the Educational Leadership and Policy Students Department and the History Department. 

Preference may be given to current State of CT employees.

Selection Plan

Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position.  These documents may include:  a resume, performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. 

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates during the recruitment process will be provided through your JobAps portal account.  Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.  For all other inquiries, please contact Tisha Miller,  

NOTE:  All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a).  


In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.


Incumbents perform a variety of secretarial duties as illustrated in the following areas:

1. TYPING: Using a personal computer or other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc. Proofreads for content; edits using knowledge of grammar, punctuation and spelling.

2. FILING: Designs office filing systems; organizes and maintains files (including confidential files); maintains, updates and reviews reference materials and manuals.

3. CORRESPONDENCE: Composes complex letters and/or memoranda, etc. (e.g. explaining department practices/policies) for own or supervisor's signature.

4. REPORT WRITING: Compiles information from a variety of sources and prepares narrative or statistical reports, exercising judgment in the selection of items to be included.

5. INTERPERSONAL: Greets and directs visitors; answers phones and screens incoming calls; provides advice to callers regarding policy and procedures (e.g. citing a regulation to solve a specific problem); coordinates with others both within and outside of the organization on a variety of non-routine matters.

6. PROCESSING: Screens letters, memos, reports and other materials to determine action required; may make recommendations to the supervisor.

7. PERSONAL SECRETARY: Arranges and coordinates meetings (including space and equipment); researches, assembles and coordinates meeting materials (e.g. charts, graphs, reports); writes minutes of meetings, lectures, conferences, etc. from rough draft; takes notes using shorthand, speedwriting or machine transcription; prepares expense accounts; makes travel arrangements.

8. OFFICE MANAGEMENT: Maintains an inventory of supplies and equipment; orders supplies when necessary; completes, processes and maintains paperwork for purchasing (e.g. orders, requisitions, invoices, etc.); maintains time and attendance records; assists in preparing and monitoring the office budget (e.g. compiles figures, reviews statistical reports, verifies expense items); designs and initiates new forms and procedures to facilitate workflow; performs related duties as required.


Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; knowledge of department's/unit's policies and procedures; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).


Three (3) years' experience above the routine clerk level in office support or secretarial work.


One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.


College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.


• Prior successful Higher Education Secretary experience.
• Knowledge and skills to successfully manage posts and content on the social media outlets (Twitter, Facebook, LinkedIn, & Twitter) for the EDL or History Department.
• Knowledge and skills in Adobe software, namely as it applies to generating PDF's, fillable PDF's, and electronic signatures, and converting hard-copy documents to electronic.
• General knowledge and skills in webpage design, namely as it applies to working with University web designers in the design process for the EDL or History Department webpages.
• Ability to take photos at events and post on the respective social media outlets (Twitter, Facebook, LinkedIn, & Twitter) for the EDL or History Department.
• Knowledge and skills in Microsoft Office products (namely, Excel, PowerPoint, Outlook, & Word).
• Knowledge and skills in the creation of electronic Newsletters.
• Knowledge and skills in the use of Outlook for scheduling, email, and the creation/utilization of email lists.
• Knowledge and skills in utilizing Mailchimp for the creation and utilization of email lists.
• Ability to successfully serve as a liaison between the Department Chair and Program Coordinators on matters pertaining to the respective programs in the EDL or History Department.
• Ability to work successfully cross-functionally and effectively communicate with all University/EDL/History stakeholders including (but not limited to) students, staff, faculty, administration, alum, advisory boards, and others.
• Experience with creating meeting agendas and keeping official minutes from EDL or History Department meetings.
• General understanding of Robert's Rules of Order.
• Ability to work closely and effectively with undergraduate assistants, teaching assistants, research assistants, and graduate assistants in the EDL or History Department.
• General knowledge of Learning Management Systems (LMSs), namely, Blackboard.
• Familiar with digital badging and micro-credentialing and accompanying platforms (such as Credly).
• Ability to assist in the process of editing and updating program guidebooks.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.