Connecticut StateDepartment of Administrative Services

Network Team Leader

Information Technology Analyst 3 (35 Hour)

Recruitment #211005-7605EU-001


The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. 

Are you a hardworking, motivated IT professional looking to make a difference while working with a collaborative IT team in the public sector?  If so, we want you to join us! 

The DMHAS, Office of the Commissioner (OOC) is seeking a dynamic full-time Information Technology Analyst 3 (Network Team Leader) to join our team.  This position is located within our Information Systems Division at Connecticut Valley Hospital (CVH) in Middletown, CT.  The work schedule is Monday through Friday, 8:00 a.m. to 3:30 p.m., 35 hours weekly.  The position number is 4114. 

Our mission is to fully support the delivery of quality services to DMHAS clients by providing all DMHAS employees with the most effective computer support (tools) available. IT encompasses four distinct and interrelated areas: Technical Platform, Application Administration & Operation, Database Administration & Reporting and Training. 

Discover the opportunity to: 

  • Engage in a rewarding career; 
  • Provide support to a division that is passionate about improving the lives of those we serve; 
  • Assist our staff and clients/patients so they can achieve success; 
  • Make a difference in the public sector; and 
  • Work together in a collaborative team environment. 
We offer a competitive benefits package, excellent health care, generous leave policies, retirement plan, and more!  We also encourage a healthy work-life balance to all employees!

Interested in knowing more about becoming a State of Connecticut employee, check out the video below!

Selection Plan

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who meet the Minimum Qualifications - as listed on the job opening - will be considered for this role, as determined by qualifications stated on the submitted application. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. 

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a). 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.  

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include:  a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

Should you have questions pertaining to this recruitment, please contact Doreen Clemson at or (860) 785-9855.  


In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.


This position will be responsible for: 

  • Planning, designing, organizing and managing a highly complex wide area network;
  • Designing and implementing complex communications networks; 
  • Diagnosing and resolving problems using management systems and utilities;
  • Supporting network connectivity and security and managing Cisco switch LAN (Local Area Network) environment;
  • Providing necessary information associated with vulnerability and security risk assessments, and monitors network traffic for malicious activity; 
  • Providing second level support for network connectivity and network outages for all DMHAS facilities; 
  • Coordinating, evaluating and participating in projects which calls for troubleshooting, installing, implementing, administering, and maintaining the DMHAS enterprise highly complex network; 
  • Installing, configuring and programming layer 2 and 3 switches including core Nexus switches; 
  • Serving as agency liaison between the hardware vendor, system developers and management for network outages; 
  • Researching and evaluating new network hardware and software and make recommendations to management; 
  • Developing and implementing network and system security guidelines, and prepares necessary procedural specifications to meet design requirements; 
  • Implementing disaster recovery plans, assisting in determining critical applications and personnel; 
  • Developing, testing and maintaining the agency disaster recovery plans (DRP) designed to restore IT system operability; 
  • Maintaining network system documentation; 
  • Developing and implementing network security procedures; and 
  • Performing related duties as required.
Additional information can be found here


Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability.


Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field.


One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function. 
NOTE: For state employees this is interpreted at the level of Information Technology Analyst 2.


1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.


Our ideal candidate will possess the following: 

  • Experience working with Cisco switches. 
  • Experience networking in a campus environment.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.