Connecticut StateDepartment of Administrative Services

Consumer Protection Division Director

Recruitment #210715-2227MP-001


The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that it regulates.

The DCP's Liquor Control Division is charged with protecting the health and safety of Connecticut citizens by regulating all persons and firms involved in the distribution, sale, and dispensing of alcoholic liquor in order to prevent sales to minors and intoxicated persons, guarantee product integrity and ensure that licensed premises are safe and sanitary.

We are currently accepting applications for a Division Director responsible for managing and overseeing all activities associated with regulating liquor in the State of Connecticut. That includes: all functions related to the licensing of all credentials for permittees and applicants in the Liquor Control division; the investigation of alleged violations of the State Liquor Control Act including sale of alcohol to minors and intoxicated persons, improper pricing and labeling, violations of regulations regarding live entertainment, trade practice violations, and purchases of alcoholic liquor from prohibited entities; collaboration with state and municipal law enforcement to conduct joint actions to enhance enforcement of underage drinking laws; and trainings or other education related to Connecticut liquor laws and regulations.

This position is based at 450 Columbus Blvd. in Hartford, CT.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Consumer Protection, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Please ensure that your application is complete and you have included a resume within the "Resume Tab" of your application.

You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position.

Should you have questions pertaining to this recruitment, please contact Raisa Capellan at


In the Department of Consumer Protection this class is accountable for planning, organizing and directing the programs of a division.


Directs staff and operations of a division; coordinates, plans and manages division activities; formulates goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares division budget; establishes and maintains contacts with individuals both within and outside of division who might impact on program activities; prepares proposed legislation and regulations; establishes and administers uniform statutory and regulatory enforcement policies and procedures; directs development and dissemination of information for media; develops and implements inservice training programs; directs preparation of cases for hearings and court; prepares correspondence and reports; may coordinate administration of examinations; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of laws, regulations, policies and procedures pertaining to relevant division; considerable knowledge of investigation, inspection and hearing procedures; considerable interpersonal skills; considerable oral and written communication skills.


Ten (10) years of experience in consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.


Two (2) years of the General Experience must have been in a supervisory capacity.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience conducting or overseeing investigations;
  • Experience writing investigatory reports;
  • Experience utilizing the State of Connecticut's eLicense system for licensing or investigations;
  • Experience interpreting provisions of the Connecticut Liquor Control Act;
  • Experience drafting, interpreting, and applying legislation and regulations;
  • Experience identifying and implementing process improvement initiatives.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.