Connecticut StateDepartment of Administrative Services

Assistant Labor Relations Agent

Recruitment #210712-0929MP-001


The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in a constantly evolving environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them. We ensure the supply of high-quality integrated services that serve the needs of our customers.

We have an opening for an Assistant Labor Relations Agent in the Board of Labor Relations located in Wethersfield, CT. This is a full time, Monday through Friday, first shift position. 

The State Board of Labor Relations is a quasi-judicial agency that investigates all petitions and complaints, holds informal conferences with the parties and attempts to mediate settlements. By this process, most disputed questions or entire cases are settled. Determinations are then made as to which cases should be presented to the Labor Board.

The Board conducts hearings and issues decisions. It also defines and protects the statutory rights of public sector and some private sector employees to form, join or assist labor organizations. It also encourages and protects the right of employees and employers to bargain collectively.

The Board administers the major portion of four collective bargaining statutes covering state and municipal employees, public school teachers and certain administrators and some private sector employees.

We offer competitive benefits including healthcare coverage, retirement plan, paid time off, including 12 paid holidays per calendar year in addition to vacation, sick and personal leave accruals. Also group life insurance and other supplemental benefits. We encourage a healthy work/life balance to all employees.

Selection Plan

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please include your resume within the "Resume Tab" of your application. You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

If selected for further consideration, applicants may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: Two most recent performance reviews, last two years attendance records, supervisory references, etc. at the discretion of the hiring agency. You do not have to submit these documents with your application.

Due to the large volume of applications received, we are unable to confirm receipt or status updates during the recruitment process. Please note that not all applicants will be contacted for interview and encouraged to apply for future postings.

Applicants are encouraged to sign on to their Personal Status board daily to monitor their status and check for notices from recruiters. Viewing notices from the board ensures applicants have full visibility of all emailed notices.

Should you have any questions pertaining to this recruitment please contact Jasmyn Raymond at


In the Department of Labor, Board of Labor Relations, this class is accountable for performing as a specialist in assisting the Agent for the State Board of Labor Relations in administering legislation within the Board's jurisdiction.


Investigates and seeks to resolve any prohibited practices, complaints or representation petitions arising under Labor Relations Act, Municipal Employee Relations Act, State Employee Relations Act and School Board - Teacher Negotiations Act; convenes conferences and determines truth and accuracy of information from employers, union representatives and employees in order to settle dispute; makes recommendations for necessary action by the Board; mediates disputes connected with unfair and prohibited labor practices and representation cases; investigates federal and state case law and proposes comprehensive solutions to disputed issues; writes proposed settlement agreements and/or reports of findings and recommendations; conducts pre-trial evidentiary hearings to stipulate facts and issues; arranges and conducts elections to determine unit parameters and appoint representatives for bargaining purposes in accordance with existing legislation; performs related duties as required.


Considerable knowledge of National Labor Relations Act, state acts governing labor relations and administrative and judicial case law; considerable knowledge of relevant agency policies and procedures; considerable knowledge of contract and grievance mediation, conciliation and arbitration methods and procedures; considerable knowledge of mandatory, permissive and illegal subjects of bargaining; knowledge of concepts and terms used in labor relations; knowledge of functions of other state and federal labor related agencies; considerable interpersonal skills; considerable oral and written communication skills; negotiating skills; investigative ability; ability to apply law to facts.


Eight (8) years of experience in professional labor relations or human resource management involving responsibility for employee relations or collective bargaining issues.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in industrial or labor relations may be substituted for one (1) additional year of the General Experience.
  3. A law degree with courses in arbitration, alternative dispute resolution, labor law or administrative law may be substituted for two (2) additional years of the General Experience.


Preference will be given to candidates with the following experience:
  • Performing formal investigations and preparing reports of findings
  • Conducting fact finding conferences with multiple parties present
  • Understanding and use of the mediation process and techniques in negotiations
  • Managing caseloads and completing tasks within statutory time frame due dates
  • Analyzing and interpreting collective bargaining agreements; laws; regulations, policies and procedures



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.