Connecticut StateDepartment of Administrative Services

Office Assistant

Recruitment #210609-7086CL-001

Introduction

Are you interested in a career where you can make a difference, do what you are passionate about and receive personal fulfillment? If you are that candidate, then the Albert J. Solnit Children’s Center is looking for you to be a part of their team!

At The State of Connecticut, Department of Children and Families (DCF), we are partnering with communities and empowering families to raise resilient children who thrive. DCF has a mission to work together with families and communities for children who are healthy, safe, smart and strong. We are comprised of fourteen (14) area offices, 2 facilities, the Wilderness School, and Central Office.

The State of Connecticut, Department of Children and Families is recruiting for one (1) full-time (40 hours per week), Office Assistant to work in the Albert J. Solnit Children’s Center-South Campus 915 River Road, Middletown, CT 06457.

The schedule is: 8:00 a.m. to 4:30 p.m. with a half hour lunch. Monday through Friday.

In this role you will provide clerical support to the facility, both hospital and Psychiatric Residential Treatment Facility - all clerical duties related to patient care to meet regulatory standards, including maintaining and auditing of medical record, data entry, unit and reception area clerical support.

The ideal candidate will demonstrate they have the following abilities:
  • To seek out and utilize resources
  • Time management, prioritization and organization skills to meet time sensitive deadlines and successfully complete assignments.
  • Excellent oral and written communication skills and the ability to professionally interact in person, via telephone, in writing, and using electronic communication
  • Interpersonal skills
We offer the same competitive benefits you are accustomed to, including medical, vision and dental insurance as well as retiree health insurance. Paid time off, including 12 paid holidays per calendar year in addition to vacation, sick and personal leave accruals. Also group life insurance and other supplemental benefits.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please include your resume within the "Resume Tab" of your application. You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies in this job class.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

At any point during the recruitment process, applicants may be required to submit additional documentation, which supports their qualification(s) for this position. These documents may include: performance reviews, attendance reports, supervisory references, college transcripts, licenses, etc. at the discretion of the hiring agency. You do not have to submit these documents with your application.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Applicants are encouraged to sign on to their Personal Status board daily to monitor their status and check for notices from recruiters. Viewing notices from the board ensures applicants have full visibility of all emailed notices.

If you have any questions pertaining to this recruitment, please contact Lisa Womble, Lisa.Womble@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

EXAMPLES OF DUTIES

1. TYPING: Types a variety of materials in relation to other duties or as assigned; enters and retrieves data on personal computers and computer terminals.

2. FILING: Sets up and maintains office procedures, filing and indexing systems and forms for own use.

3. CORRESPONDENCE: Composes routine correspondence.

4. REPORT WRITING: Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).

5. INTERPERSONAL: Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority; responds to inquiries from other work units or departments/agencies; applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance; may lead lower level employees in carrying out assigned clerical functions.

6. PROCESSING: Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; processes a variety of documents in determining routine case status; exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by phone or form letter; processes purchase requisitions/purchase orders for subsequent action; prepares payment lists and billing invoices; receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders; maintains billing control cards, files, journals or account ledgers by posting credits, expenditures, interest, etc.; figures payments, costs, discounts and adjustments using prescribed methods and formulas; receives monies in various forms such as cash, checks and money orders and prepares for deposit; maintains inventory and orders supplies; uses a variety of automated equipment to perform job functions; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures including proper telephone usage and filing; oral and written communication skills; skill in performing arithmetical computations; basic interpersonal skills; ability to perform a full range of clerical tasks; ability to operate office equipment which includes personal computers, computer terminals and other electronic automated equipment; ability to operate office suite software; ability to schedule and prioritize workflow; ability to read and interpret complex instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of general clerical work experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience.

PREFERRED QUALIFICATIONS

Preference will be given to individuals with the following experience:

  • Working with medical records
  • Microsoft suite -Outlook, Word, Excel, Power Point
  • Data entry
  • Customer service
  • Simultaneously performing and prioritizing multiple clerical tasks

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.