Social Services Program Assistance Technician 2
Recruitment #210510-4781SH-001
| Location |
Hartford, CT
|
|---|---|
| Date Opened | 5/12/2021 12:00:00 AM |
| Salary | $63,439*- $78,947/year (*New State employees start at the minimum) |
| Job Type | Open to the Public |
| Close Date | 5/26/2021 11:59:00 PM |
Introduction
Are you a hardworking, motivated professional with grant administration experience? Discover this chance to help the families of Connecticut as a Social Services Program Assistance Technician 2.
Our mission is to improve the well-being of children, promote the self-sufficiency of families, and deliver quality child support services, with recognition that to grow and thrive children require the financial, medical, and emotional support of both parents, regardless of their living situation or relationship.
The Connecticut Fatherhood Initiative (CFI) is a broad-based, statewide collaborative effort led by the Department of Social Services (DSS), focused on changing the systems that can improve fathers’ ability to be fully and positively involved in the lives of their children.
We are recruiting for a Social Services Program Assistance Technician 2 for the Central Office - Child Support Administration Unit, located at 55 Farmington Avenue, Hartford, CT 06105. This position is full-time, 40 hours per week; Monday - Friday. The selected candidate will be responsible for job duties related to the administration of Connecticut Fatherhood Initiative (CFI). The preferred candidate will have considerable knowledge of the Connecticut Fatherhood Initiative.
The State of Connecticut offers a competitive benefits plan which includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals.
Our mission is to improve the well-being of children, promote the self-sufficiency of families, and deliver quality child support services, with recognition that to grow and thrive children require the financial, medical, and emotional support of both parents, regardless of their living situation or relationship.
The Connecticut Fatherhood Initiative (CFI) is a broad-based, statewide collaborative effort led by the Department of Social Services (DSS), focused on changing the systems that can improve fathers’ ability to be fully and positively involved in the lives of their children.
We are recruiting for a Social Services Program Assistance Technician 2 for the Central Office - Child Support Administration Unit, located at 55 Farmington Avenue, Hartford, CT 06105. This position is full-time, 40 hours per week; Monday - Friday. The selected candidate will be responsible for job duties related to the administration of Connecticut Fatherhood Initiative (CFI). The preferred candidate will have considerable knowledge of the Connecticut Fatherhood Initiative.
The State of Connecticut offers a competitive benefits plan which includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals.
Selection Plan
The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
If selected for further consideration, State employees may be required to provide last 2 service ratings last 2 attendance records. Non-state employees may be required to provide 2 current letters of professional reference.
The Department of Social Services participates in E-Verify, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.
Should you have questions pertaining to this recruitment, please contact Elizabeth Weston at Elizabeth.Weston@ct.gov.
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.
Applications to this recruitment may be used for future vacancies.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Social Services, this class is accountable for independently performing a full range of tasks in monitoring a large, complex program or group of programs to ensure that program guidelines are followed and requirements met OR for providing technical assistance to agencies in program development and monitoring programs to determine and ensure their effectiveness.
EXAMPLES OF DUTIES
GRANTS MANAGEMENT: Interprets and explains regulations, guidelines and procedures of numerous and varied Social Services public assistance programs; develops materials for and conducts workshops on program administration for agency operators; may review contract proposals for accuracy and content.
PROGRAM MONITORING AND EVALUATION: Determines feasibility of a program evaluation; conducts evaluability assessment through identification of users and use of program, collecting information on intended program activities, objectives, goals and assumed causal relationships and synthesizing this information into a rhetorical program model; conducts formative research through monitoring implementation of program activities to determine effectiveness in reaching target population and providing services intended in program design; prepares highly technical reports on findings; develops recommendations for program operators, users and evaluators on corrective action.
TECHNICAL ASSISTANCE AND MONITORING: Conducts inspections, interviews and field visits to determine if program requirements are being met; provides technical assistance to client agencies in program development and compliance; conducts investigations necessary to ensure that records are kept properly and funds are properly expended; may review and process applications.
ALL AREAS: May develop guidelines, procedures, forms and instruments relevant to division operations and goals; may lead or train employees of lower level; performs related duties as required.
PROGRAM MONITORING AND EVALUATION: Determines feasibility of a program evaluation; conducts evaluability assessment through identification of users and use of program, collecting information on intended program activities, objectives, goals and assumed causal relationships and synthesizing this information into a rhetorical program model; conducts formative research through monitoring implementation of program activities to determine effectiveness in reaching target population and providing services intended in program design; prepares highly technical reports on findings; develops recommendations for program operators, users and evaluators on corrective action.
TECHNICAL ASSISTANCE AND MONITORING: Conducts inspections, interviews and field visits to determine if program requirements are being met; provides technical assistance to client agencies in program development and compliance; conducts investigations necessary to ensure that records are kept properly and funds are properly expended; may review and process applications.
ALL AREAS: May develop guidelines, procedures, forms and instruments relevant to division operations and goals; may lead or train employees of lower level; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of program development and monitoring functions; knowledge of process followed to determine program compliance; knowledge of program evaluation concepts and methodology; knowledge of formal research methodology; knowledge of grant preparation and administration; basic knowledge of formal statistical methodology; basic knowledge of accounting and budgeting principles; considerable oral and written communication skills; interpersonal skills; ability to read and interpret regulations and guidelines; ability to perform basic mathematical computations; ability to work independently or as part of a team.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of experience in grant administration including program development and monitoring or program monitoring and evaluation.
Note: Program refers to a set of activities designed to provide needed resources to a community, consisting of planning, budgeting, grants administration, monitoring, technical assistance, evaluation and liaison activities among others.
Note: Program refers to a set of activities designed to provide needed resources to a community, consisting of planning, budgeting, grants administration, monitoring, technical assistance, evaluation and liaison activities among others.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College education may be substituted for the General experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's Degree in planning, public administration or other closely related area may be substituted for one (1) additional year of the General experience.
3. For State employees, one (1) year of experience as a Social Services Program Assistance Technician 1 may be substituted for the General Experience.
2. A Master's Degree in planning, public administration or other closely related area may be substituted for one (1) additional year of the General experience.
3. For State employees, one (1) year of experience as a Social Services Program Assistance Technician 1 may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
- Experience providing training and technical support to staff and partners.
- Experience interpreting and applying statutes, regulations, policies and procedures and verifying your interpretation and application.
- Experience identifying problems, researching solutions, making a decision and verifying accuracy of decision.
- Experience communicating in writing and verbally to diverse populations and skill levels.
- Experience in grant administration including writing grants and contracts.
- Experience interpreting financial documents and verifying interpretation.
- Experience producing error free work.
- Experience working as a team member and independently.
- Experience prioritizing work and meeting time sensitive deadlines.
- Project management experience working on multiple projects simultaneously.
- Experience with Microsoft Office 365 including scheduling and participating in meetings, managing data, composing correspondence, report writing and tracking work.
- Experience working with social media platform such as Twitter, YouTube, Instagram, Google+ and Facebook in a professional environment.
SPECIAL REQUIREMENTS
Incumbents in this class may be required to travel.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
E-mailPhone: (860) 713-52058am - 4:30pm M-FPowered by
