Connecticut StateDepartment of Administrative Services

Office Supervisor

Recruitment #210202-6013CL-001

Introduction


Are you looking to work in a fast-paced environment where your interpersonal skills can shine? If so, we are looking for you to join our team!

The State of Connecticut, Department of Children and Families (DCF), is seeking two qualified individuals for Office Supervisor openings in the Hartford (250 Hamilton Street, Hartford, CT) and Meriden (1 West Main Street, Meriden, CT) offices. These positions are full-time, 40 hours per week with work schedules of Monday - Friday, 8:00 am - 5:00 pm. Travel and coverage of other offices within the region may be required as needed.

These positions are key in supporting the Hartford and Meriden area offices. The Office Supervisor is responsible for supervising direct reports within clerical units with diverse activities, clerical staff, and other staff as assigned within the area offices listed above.

The ideal candidate will possess the following:
  • Strong oral and written communication skills
  • Experience multi-tasking and working in a fast-paced environment 
  • Strong organizational skills
  • Experience working with building manager/maintenance
  • Experience maintaining confidentiality with internal and external stakeholders
OUR MISSION:
Partnering with communities and empowering families to raise resilient children who thrive.

WE BELIEVE:
  • Safety: Keeping children and youth safe, with a focus on the most vulnerable populations
  • Permanency: Connecting systems and processes to achieve timely permanency
  • Racial Justice: Eliminating racial and ethnic disparate outcomes within our department
  • Wellbeing: Contributing to child and family wellbeing by enhancing assessments and interventions
  • Workforce: Engaging our workforce through an organizational culture of mutual support
As a state employee, you will be open to a terrific work life balance and competitive benefits package. This includes; excellent health care, generous leave policies, a retirement plan, a deferred compensation program, and more!

Selection Plan

Applicants must meet the Minimum Qualifications as listed on the job opening and specify their qualifications on their application. Please ensure that your application is complete and you have included your resume in the “Resume Tab” of your application as you will be unable to make revisions once you officially submit your application into the JobAps system.  

Please note that you will be unable to make changes to your application once you submit it to the JobAps system.
 
This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

This posting may be used for future vacancies.

For questions regarding this job opening, please contact Michelle Gara at Michelle.Gara@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a range of administrative office management and supervisory functions in the coordination of diverse office activities.

EXAMPLES OF DUTIES

Performs a range of administrative responsibilities such as developing and maintaining office policy and procedural guidelines and/or manuals; implements and maintains statewide policy and procedural guidelines; acts as a liaison to the general public and a wide variety of people within and outside state service regarding agency policy and procedures; responds to oral and written inquiries for information and assistance; prepares and oversees preparation of various administrative, statistical and financial reports; coordinates and oversees general office business functions; prepares and oversees preparation of all personnel record keeping transactions; may be responsible for reviewing, coding and routing materials; performs related duties as required.

Performs a range of supervisory responsibilities such as planning, organizing and coordinating office workflow; develops work performance and procedural standards and guidelines; determines priorities, assigns and reviews work for timeliness and conformance to agency policies and procedures; recommends staffing changes and assists in recruitment and selection of personnel; conducts performance evaluations; provides training and technical assistance; advises employees on personnel policies and procedures; handles counseling or disciplinary problems; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of office administration and management; considerable knowledge of department and/or unit policies and procedures; considerable interpersonal skills; considerable oral and written communication skills; skill in performing arithmetical computations; considerable supervisory ability; considerable ability to read, interpret and apply complex materials; ability to operate office equipment which includes personal computers and other automated equipment; ability to operate office suite software;.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been as lead or supervisory experience.
Note: For state employees lead or supervisory experience is interpreted at the level of Head Clerk.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience and proficiency in Excel and Microsoft Office
  • Experience with workforce management software programs such as Kronos, Paychex, etc.
  • Experience with Connecticut On-Line Law Enforcement Communication Teleprocessing System (Collect) and National Crime Information System (NCIC)
  • Experience with Accounts Payable
  • Experience with Audio Visual Equipment (AV) and set up
  • Experience coordinating large conferences, meetings, etc.
  • Experience with e-filing court paperwork

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.