Connecticut StateDepartment of Administrative Services

Public Assistance Consultant

Recruitment #200721-6645SH-001


The State of Connecticut, Department of Social Services (DSS), is recruiting for (4) Public Assistance Consultants located in the Central Office at 55 Farmington Ave in the Division of Program Oversight and Grant Administration. Duties include, assuring compliance with ongoing mandatory administrative and programmatic performance and reporting requirements, implementing cost saving policies, resolving complex cases and providing oversight for DSS programs.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Social Services, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

Candidates selected for an interview must bring the following at the time of interview:

  • (2) Past years attendance records
  • (2) Most recent service ratings
Should you have questions pertaining to this recruitment, please contact Kelly Geary at 


In the Department of Social Services this class is accountable for coordinating program/policy planning, development, implementation and monitoring for a major agency project, program or initiative.


Coordinates program/policy planning, development, implementation and monitoring for a statewide program, program initiative, or project; leads project teams or participates in program development, implementation, and monitoring activities; develops budget estimates and performs cost benefit analyses; analyzes and evaluates existing and proposed programs/policies to determine feasibility and impact on quality of service; conducts trends analysis and quantitative analysis regarding program operations and fiscal issues; develops requests for proposals, selects or participates in the selection of vendors, develops contracts, monitors contracts and approves payments; develops spending plans for contracted services; negotiates with federal officials and develops waivers of federal regulations for state public assistance and health care initiatives; negotiates with outside legal representatives and responds to challenges of programs criteria; analyzes federal and state statutes, regulations, etc. for program impact; coordinates activities of project or program staff to meet program goals and project deadlines; prepares comprehensive reports on the status of planning and program development efforts; acts as liaison with state, federal and community agencies regarding assigned programs/projects to ensure service delivery and provide problem resolution; provides technical assistance to field staff; may draft legislative proposals for agency program initiatives; may prepare draft regulations and coordinate regulations review process for assigned program areas; may conduct public hearings regarding proposed policy changes; may testify before legislative committees regarding agency or legislative program initiatives; may provide support to regional/central office operations by translating program requirements into data system specifications and testing and releasing changes in operating systems based on changes; may provide support and technical assistance to system users including training in new procedures; performs related duties as required.


Considerable knowledge of social services programs; considerable knowledge of relevant state and federal laws, statutes, and regulations; considerable knowledge of principles of public administration; knowledge of community organizations and social service agencies; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to plan, organize, and coordinate complex programs; ability to interpret complex written material including legal narrative, legislation and regulations and assess the impact of these on programs.


Eight (8) years of professional experience in a social services program.


One (1) year of the General Experience must have been in a lead or consultative capacity with responsibility for case review and evaluation and/or technical policy interpretation and implementation at the level of Eligibility Services Specialist, Social Services Lead Investigator, Social Services Program Assistance Specialist, Fair Hearings Officer, Quality Control Reviewer or Social Worker.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.


Candidates possessing the preferred skills sets should fully detail, their background on their application to assure skill sets are fully communicated. 

Preferred skills:
  • Knowledge of Medicaid, CHIP, SNAP and TANF programs.
  • Possess exceptional communication and interpersonal skills.
  • Experience with quantitative and policy analysis is highly desirable.
  • Knowledge or experience writing and managing grants or contract is a plus.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.