The State of Connecticut Department of Developmental Services (DDS) - North Region has one (1) current full-time job opportunity for a Developmental Services Supervisor of Case Management position (Behavioral Services Program). This position is based in East Hartford, CT.
This is a full-time forty (40) hour per week position. The work schedule is Monday through Friday on first shift. However, must be flexible in order to meet the needs of the agency.
Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application.
Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system.
In order to be considered for this job opening, you must be a current State of CT employee of the Department of Developmental Services, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
*For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).
If selected for further consideration, at the time of interview, state employees may be required to provide two (2) most recent Service Ratings.
Incumbents in this class will be required to possess and retain a valid Motor Vehicle Operator's license.
Incumbents in this class may be required to travel.
This posting MAY require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.
At any point later in the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: performance reviews, attendance, supervisor references, college transcripts, etc., at the discretion of the hiring agency.
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status updates during the recruitment process. Please note that not all applicants will be contacted for interview and are encouraged to apply for future postings.
Should you have any questions pertaining to the recruitment, please reach out to Cindy Lukaszewicz at cindy.lukaszewicz.
If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Renee LaBarge, DDS EEO Director at 860-418-6022 or Renee.LaBarge@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Departments of Developmental Services and Social Services, this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.
EXAMPLES OF DUTIES
The Supervisor of Case Management is accountable for supervising between 8-12 Case Managers or Social Workers within the Self-Determination (SD) and Behavioral Services Program (BSP) Divisions, covering East Hartford, Greater Hartford and Windham County. The Supervisor of Case Management schedules, assigns, oversees and reviews the work of Case Managers, provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development on policies and standards; acts as liaison with other operating units; agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; secures information concerning latest developments and trends in intellectual disabilities and updates case managers accordingly; explains departmental programs; policies and procedures to workers, individuals and the public; consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate; observes inter-disciplinary team meetings to insure compliance with DDS policies and utilization of good team process skills; makes assessments of existing resources serving individuals; provides oversight and assists with developing and processing budgets in order to collect reimbursements from Medicaid; monitors annual LON assessments, Individual plans, TCM notes, and QSR’s for case managers caseloads; assists in administration, monitors and audits the region’s participation in federal reimbursement programs, such as Medicaid Targeted Case Management (TCM), the Medicaid Home and Community Based Waiver Program, and the Individual and Family Support Waiver program; may represent facility in any legal proceeding involving individuals; performs related duties as required. Must possess considerable knowledge of the following: relevant agency policies and procedures; relevant state and federal laws, statutes and regulations; intellectual disabilities case management policies; knowledge of and ability to perform clinical assessments; social problems resulting from intellectual disabilities and methods for dealing with those problems; inter-disciplinary approach to program planning; public and private resources for persons with intellectual disabilities; relationships between facilities for persons with intellectual disabilities; community agencies, courts and health facilities. Familiarity with automated data systems; consideration interpersonal skills; considerable oral and written skills; supervisory ability.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of intellectual disability case management practices; considerable knowledge of social problems resulting from intellectual disability and methods for dealing with those problems; considerable knowledge of inter-disciplinary approach to program planning; knowledge of public and private resources for individuals with intellectual disability; knowledge of relationships between facilities for individuals with intellectual disability, community agencies, courts and health facilities; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability; ability to utilize computerized software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
The General Experience is defined as one of the following:
1. A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.
2. A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.
NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been providing case management or casework services to individuals with intellectual disability.
NOTE: For State Employees this is interpreted at the level of Developmental Services Case Manager.
- Case management experience, specifically in the domains of Person-Centered Planning and Self-Direction with individuals with intellectual disabilities;
- Supervisory experience, and ability to effectively train staff on current policies and procedures;
- Experience with creating and managing individualized electronic budgets (IP-6), Microsoft Office Products, computer software, and information management systems including operational familiarity and handling of databases;
- Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals;
- Considerable knowledge of Self-Determination, Self-Direction, Self-Advocacy, Behavioral Services Programs and can effectively communicate clinically and administratively in cooperation with the Department of Children & Families, Beacon Health, and the State Department of Education both in person, and remotely;
- Possesses an understanding of Applied Behavioral Analysis, Positive Behavioral Supports, and Trauma informed practices;
- Ability to communicate and supervise staff virtually via TEAMS and various other conferencing sources and systems;
- Demonstrates an understanding of accessing benefits through the Department of Social Services and the DDS HCBS Waivers;
- Possesses the ability to effectively participate in group facilitation and mediation as a structured interactive process;
- Demonstrates an understanding of IDEA, PPT processes, WIOA, and concepts of Employment First, familiarity with Probate and Criminal Court Systems;
- Proficiency with training small and large groups, public speaking skills;
- Ability to show Self-initiative and independent/creative thinking.
1. Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
3. Incumbents in this class may be required to travel.
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.