Processing Technician

Welcome to the Department of Motor Vehicles. How May I help you today?

The State of Connecticut, Department of Motor Vehicle (DMV) is currently seeking candidates for Part Time (34 hour) and Full Time (40 hour) Processing Technicians in the Drivers Services Division of the DMV.  The full-time schedule will be Monday-Friday 8:00 am to 4:30 pm. The part-time schedule will be Monday-Wednesday 8:00 am to 4:30 pm and Thursday and Friday from 8:00 am to 1:00 pm.  

If you are interested in a career as a Processing Technician at the DMV we encourage you to apply. This recruitment will be used for future vacancies for the next nine (9) months. Applicants must select the Wethersfield location as well as if they are interested in Part time or Full time on their application prior to submission.  Failure to indicate the location or the schedule listed above will result in the applicant not being considered. 

All applicants must include a resume within the "Resume Tab" of their application with their submission. 

Please Note: You will be unable to make revisions once you submit your application for this posting to the JobAps system.

Should you have any questions pertaining to this recruitment please contact Carol Pfeifer at Carol.Pfeifer@CT.Gov .

This position will be filled in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules.

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening. 

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before individuals are certified for appointment.

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process.  Updates will be provided through your JobAps portal account.

Interviews will be limited to candidates whose experience most closely meet the preferred requirements of the position.

Applicants invited to interview may be required to submit additional documentation, which supports their qualification(s) for this position.  These documents may include:  performance reviews, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency.

 

In a state agency this class is accountable for performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

Performs the most complex duties related to an agency’s clerical processing functions; examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions; devises follow up procedures to efficiently and effectively carry out activities; initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives; interprets and applies state statutes and regulations relating to the particular processing service; makes decisions as to case status, transaction permissibility or admissibility; responds to internal and external inquiries for information and assistance; sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs; maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; maintains records and logs; prepares status or statistical reports related to processing function; assists in maintaining general files in support of processing function; initiates correspondence in carrying out duties; types correspondence, forms, file documentation, etc. in support of processing function; may process fees and maintain financial records; may lead lower level clerical employees assisting in carrying out processing responsibilities; performs related duties as required.

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to compose effective correspondence and forms; ability to read, comprehend and apply laws, regulations, and procedural guidelines; ability to organize and coordinate workflow; ability to articulate ideas and information effectively; ability to perform research assignments; ability to devise and maintain record keeping and filing systems; ability to examine documents for accuracy and completeness; ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.

Three (3) years' clerical work experience.

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

The successful candidate will have

• Experience using Microsoft Word and Excel;
• Ability to multi-task;
• Strong organizational skills;
• Experience in interpreting State and Federal Laws;
• Strong oral and written communication skills;
• Background and Experience in dealing with challenging customers.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.