STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Revenue Agent 1

Recruitment #200507-2292AR-001

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Introduction



Are you ready to gain skills, knowledge, and experience that will help you develop and have a rewarding and successful career? Would you like to make a difference and serve our citizens? If so, we have an exciting opportunity for you.

The Collections Unit has a current opening and future anticipated openings for a Connecticut Careers Trainee (CCT) with a target class of Revenue Agent 1 . This recruitment will be used to develop a POOL of candidates to be hired as vacancies occur. These positions will be located in Hartford, and are full time, 40 hours per week, Monday through Friday.

Who We Are:
The State of Connecticut, Department of Revenue Services (DRS), endeavors to provide fair, consistent and efficient services to administer the tax laws of the State of CT. We advocate for sound tax policy and strive to collect tax revenue in an accurate, timely and reliable fashion to support and fund the crucial services to all of our CT citizens. We provide the highest degree of integrity, professionalism, and excellent customer service for our tax payers. 

The Collection Unit is responsible for the collection of delinquent taxes and un-filed returns, in addition to the management of accounts receivable. They determine tax payer’s ability to pay; establish and monitor payment plans; try to resolve collections accounts to prevent enforcement action; placement of liens, referral for tax warrants; and locating tax debtors and their assets. 

You are the voice of the agency to provide CT Tax Payers with the best service possible. It is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce, as they rely on our employees to accurately collect revenue to fund all the state’s services.

The Role:
The CCT/CT Careers Trainee is a training program targeted to college graduates to provide a one-year training program to develop the vital tools to work in the professional field of Revenue Agents.  You will receive the training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions. You will perform a variety of increasingly difficult duties as skills are acquired during the course the of training period. This position is heavy interaction with customers to correct tax returns. It requires a large volume of phone calls daily. 

After you successfully complete your training program, as a Revenue Agent 1, you will perform a variety of duties to include:  Verifies the accuracy of tax return data for proper entry into financial data systems; reviews computer edit and update printouts, audit assessments, and/or taxpayer account data to identify and resolve correction problems and to properly adjust and update accounts; researches original and amended returns to determine if taxpayer is in violation of any tax statute, regulation or department policy; interprets schedules of income and expense and verifies that exemptions, deductions and/or credits claimed by taxpayer are valid; prepares work papers supporting all adjustments made to financial data systems; and more. 

A career with DRS may be the right fit for you. Join our team and discover why we are a phenomenal place to work. We’re committed to administering the state’s tax system fairly, courteously, and efficiently. We believe the way to do this is to partner the skills, creativity, and resourcefulness of our workforce with the best technologies available. Our employees are dedicated to public service and have many opportunities for personal and professional growth.

We offer a competitive benefits package: excellent health care; generous leave policies; a retirement plan; a deferred compensation program; and more.

Selection Plan

This recruitment will be used to develop a POOL of candidates to be hired for future vacancies as they occur. Applicants who meet the minimum qualifications as listed on the job opening at the time of hire and specify their qualifications on their application. 

At any time during the recruitment process, you may be asked to submit additional information.  Failure to provide required documentation will disqualify you from the interview and recruitment process.  If selected for an interview, you will be required to submit your accredited United States college transcripts or a US Degree Equivalency Assessment Report for a foreign degree. An offer of employment will be contingent upon successful completion of a criminal background check, including being fingerprinted, State and Federal tax compliance checks, and supervisory reference checks.

This posting MAY require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration. 

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.

For questions concerning this job opportunity, please contact Deborah Craig at Deborah.Craig@po.state.ct.us.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.

EXAMPLES OF DUTIES

In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.

MINIMUM QUALIFICATIONS

Possession of a Bachelor's or Master's degree.

NOTE:

  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.

PREFERRED QUALIFICATIONS

  • Ability to perform mathematical computations and analysis;
  • Experience and proficiency using new technology and various computer software programs including Excel and Microsoft Word;
  • Experience communicating to multiple diverse populations and skill levels through course work, work experience, or volunteer work;
  • Ability to read, interpret, and understand tax laws;
  • Experience using qualitative and quantitative research methods and making determinations from data through work experience, course work or volunteer work.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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