The State of Connecticut
University of Connecticut, Storrs campus Student Health and Wellness, Mental
Health Services is seeking a permanent, twelve-month Secretary 2 position, as
part of a multidisciplinary, multicultural university campus-based mental
health team. Under the general direction of the mental health Office Manager,
responsibilities include onboarding and ongoing support for APA (American
Psychological Association) accreditation requirements for the training program,
front office check-in, registration and obtaining mental health insurance
benefits; and performing other duties as assigned by supervisor.
The work schedule
is Monday through Friday, 8:00 a.m. to 4:30 p.m. The hourly salary is $23.16/hour and is non-negotiable. Employment of
the successful candidate is contingent upon the successful completion of a
pre-employment criminal background check.
In order to be considered for this job opening, you
must meet the minimum qualifications as listed on the job opening and must
specify your qualifications on your application.
If selected for
an interview, you may be asked to provide the names, titles and phone numbers
of three professional references.
Employment will be contingent upon the successful completion of a
criminal background check.
Questions pertaining to this position should
be directed to UConn HR’s Services Unit phone number, 860-486-3034.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.
EXAMPLES OF DUTIES
the Mental Health Services (MHS) Psychology Practicum, Doctoral and Social
Work Internship training programs. Data management and collection specific
to APA accreditation requirements including annual report and related
processes. Coordinating communications, record management & licensure
documentation requirements in accordance with APA Implementing
correspondence, records and other documents for appropriate action and
works with administrators to determine proper response or to resolve
problems; utilizing computerized systems.
for obtaining mental health insurance benefits, utilizing web portals and
complex filing systems, records and insurance data systems which are
include understanding all aspects of front office for the mental health
clinic operations, including patient registration, collections of co-pays,
scheduling appointments, answering phones and patient inquiries.
all aspects of the mental health assessments, including releases, forms
and reports related to the online portal.
of medical records request.
- Respond to
requests for information and provide assistance in solving a variety of
problems of ordinary difficulty, based on knowledge of the procedures,
practices and past experience.
communicates with other University offices and/or outside agencies to
request or provide information or to clarify procedures.
routine administrative functions of the office; coordinates workflow and
processes administrative paperwork.
- May be
responsible for coordinating and supporting related administrative
related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; knowledge of department's/unit's policies and procedures; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Three (3) years' experience above the routine clerk level in office support or secretarial work.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
Preference will be given to those applicants
who can effectively demonstrate the following in their submitted applications:
- Previous experience working in a mental
- Demonstrated experience with mental
health insurance benefits.
- Demonstrated experience with
- Good organizational and interpersonal
skills as well as excellent verbal and written communication skills, and
attention to detail.
Information concerning the
University’s policies regarding the Cleary Act Statement, Non-Discrimination
Policy, Accommodations for Applicants with Disabilities and Recruiting Veterans
can be found on UConn’s Job page at: https://hr.uconn.edu/jobs/
The University of Connecticut is committed to building and supporting a
multicultural and diverse community of students, faculty and staff. The
diversity of students, faculty and staff continues to increase, as does the
number of honors students, valedictorians and salutatorians who consistently
make UConn their top choice. More than 100 research centers and institutes
serve the University’s teaching, research, diversity, and outreach missions,
leading to UConn’s ranking as one of the nation’s top research universities.
UConn’s faculty and staff are the critical link to fostering and expanding our
vibrant, multicultural and diverse University community. As an Affirmative
Action/Equal Employment Opportunity employer, UConn encourages applications
from women, veterans, people with disabilities and members of traditionally
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.