Connecticut StateDepartment of Administrative Services

Secretary 2

Recruitment #200210-7539CL-001


The State of Connecticut, University of Connecticut, Storrs campus Student Health and Wellness, Mental Health Services is seeking a permanent, twelve-month Secretary 2 position, as part of a multidisciplinary, multicultural university campus-based mental health team. Under the general direction of the mental health Office Manager, responsibilities include onboarding and ongoing support for APA (American Psychological Association) accreditation requirements for the training program, front office check-in, registration and obtaining mental health insurance benefits; and performing other duties as assigned by supervisor. 

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.  The hourly salary is $23.16/hour and is non-negotiable. Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

Selection Plan

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening and must specify your qualifications on your application.

If selected for an interview, you may be asked to provide the names, titles and phone numbers of three professional references. Employment will be contingent upon the successful completion of a criminal background check.  

Questions pertaining to this position should be directed to UConn HR’s Services Unit phone number, 860-486-3034.


In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.


  1. Onboarding the Mental Health Services (MHS) Psychology Practicum, Doctoral and Social Work Internship training programs. Data management and collection specific to APA accreditation requirements including annual report and related processes. Coordinating communications, record management & licensure documentation requirements in accordance with APA Implementing Regulations.
  2. Screens correspondence, records and other documents for appropriate action and works with administrators to determine proper response or to resolve problems; utilizing computerized systems. 
  3. Responsible for obtaining mental health insurance benefits, utilizing web portals and complex filing systems, records and insurance data systems which are computerized. 
  4. Duties include understanding all aspects of front office for the mental health clinic operations, including patient registration, collections of co-pays, scheduling appointments, answering phones and patient inquiries. 
  5. Coordinates all aspects of the mental health assessments, including releases, forms and reports related to the online portal.  
  6. Coordination of medical records request. 
  7. Respond to requests for information and provide assistance in solving a variety of problems of ordinary difficulty, based on knowledge of the procedures, practices and past experience. 
  8. Regularly communicates with other University offices and/or outside agencies to request or provide information or to clarify procedures. 
  9. Perform routine administrative functions of the office; coordinates workflow and processes administrative paperwork. 
  10. May be responsible for coordinating and supporting related administrative functions. 
  11. Performs related duties as required.


Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; knowledge of department's/unit's policies and procedures; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).


Three (3) years' experience above the routine clerk level in office support or secretarial work.


One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.


College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.


Preference will be given to those applicants who can effectively demonstrate the following in their submitted applications: 

  1. Previous experience working in a mental health environment. 
  2. Demonstrated experience with mental health insurance benefits. 
  3. Demonstrated experience with information technology. 
  4. Good organizational and interpersonal skills as well as excellent verbal and written communication skills, and attention to detail.


All employees are subject to adherence to the State Code of Ethics which may be found at

Information concerning the University’s policies regarding the Cleary Act Statement, Non-Discrimination Policy, Accommodations for Applicants with Disabilities and Recruiting Veterans can be found on UConn’s Job page at:

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations. 


The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.